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“Great staff and Service.....”

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Hampton Inn Philadelphia Center City - Convention Center
Ranked #24 of 89 Hotels in Philadelphia
Certificate of Excellence
Reviewed February 22, 2014

Whenever my family and I travel, we always stay at Hampton Inns. I'm pleased to say that this hotel and it's staff especially Jerrome most definitely lived up to our expectations. Whenever we are in town we will most definitely return to this property

  • Stayed: February 2014
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Thank 3ple_kay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded February 24, 2014

Thank you for taking the time to write this review and complimenting the service and staff. I will certainly review with Jerrome whom you mentioned. Feedback in extemely important to us because it is way to improve our level of service.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,206 - 1,212 of 2,020 reviews

Reviewed February 22, 2014

The service at this hotel was great. Staff was very helpful throughout our stay. We arrived to town early, Jerome was so helpful, allowing us to check-in to our room early. The hotels is located very close to many city attractions and restaurants. The staff also gave some wonderful suggestions to our group.

  • Stayed: February 2014, traveled with friends
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Thank dream3420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded February 24, 2014

Thank you for taking the time to write this review and telling future guests about the level of service and location of the hotel. This feedback to my associates is very important and will certainly be reviewed with them.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2014

We stayed here for a few days while visiting a family member who was in a nearby hospital. The staff were very friendly and quick to help giving info whenever needed. The indoor pool was a big hit with the kids when we weren't at the hospital and helped them get their energy out. The location of the hotel is right in Center city directly across from the Convention Center and a block away from the Reading Terminal Market.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Hampton
Thank Isaac C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded February 24, 2014

Thank you for taking the time to write this review concerning your stay in Philly. I'm very pleased the staff made your time at the hotel very comfortable. This feedback is important to us and certainly will be passed along to them.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

Each staff member from the valet attendant to security to front desk to everyone, made us feel so welcome and comfortable. They were very courteous and interactive. Whatever we needed, they provided. Breakfast was delicious and there were different things to choose from. I highly recommend this hotel for any type of visit to Philly.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Hampton
Thank Peta-Gaye T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded February 20, 2014

Thank you for taking the time to write this review concerning your stay at the Hampton Philly. This feedback is very important to us and will be shared with the entire staff. I'm very pleased every associate you encountered was great and the breakfast was wonderful as well.
Thanks for being OUR guest.
Sincerely,
Roger Weber
General Manager

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Reviewed February 18, 2014

What a wonderful stay we had- a fun getaway with our kids in the middle of this snowy, dismal winter! This hotel is very clean and kid-friendly, with a nice pool and hot tub as well as free breakfast. A great value in center city, and right around the corner from Reading Terminal Market. The staff bent over backwards for us - they were all so friendly and helpful. The rooms and amenities (like free cookies!) were fantastic! Highly recommend!

  • Stayed: February 2014
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Thank Beckyldiamond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded February 19, 2014

Thank you for writing this review concerning your stay at the Hampton Inn Philly. I'm glad the kids enjoyed the pool and cookies. I will pass along your great comments to the associates about the cleanliness and service you received.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2014

The service at this hotel is incredible. The front desk staff is awesome and incredibly helpful. The go out of their way to take care of you while you are travelling and away from home.

This is right in the middle of downtown and close to everything! The hotel is easy walking distance to the museums on Ben Franklin Parkway, and Independence Hall, the Liberty Bell, and most of the old parts of town in general.

Room Tip: This is right in the middle of downtown and close to everything!
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  • Stayed: February 2014, traveled on business
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Thank smittybd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded February 13, 2014

Thank you for taking the time to write this great review concerning your stay at the Hampton Inn while in Philly. I'm very pleased the staff was so outstanding and made your stay excellent. As you mentioned the hotel is in the middle of so many attractions and restaurants.
Thanks for being OUR guest.
Sincerely,
Roger Weber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2014 via mobile

Stayed at this property a few weeks ago. The hotel was quite close to Reading Market and China town. There is a small restaurant and bar in the lobby of the hotel. The hotel staff were very friendly and helpful. The room seemed clean but had an odd smell; yet not bad enough to request a room change.

Stayed: February 2014, traveled on business
Thank LRD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded February 13, 2014

Thank you for taking the time to write this review. Feedback is very important to us and I will certainly pass along your comments to the bar staff. The location is great as you had mentioned and hope you have the opportunity to visit in the future.
Sincerely,
Roger Weber
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Philadelphia Center City - Convention Center

Address: 1301 Race St, corner of 13th St. and Race St., Philadelphia, PA 19107-1517
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Philadelphia
#22 Business Hotel in Philadelphia
#36 Romantic Hotel in Philadelphia
Price Range: $133 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Philadelphia Center City - Convention Center 3*
Number of rooms: 250
Official Description (provided by the hotel):
The Hampton Inn Philadelphia Center City-Convention Center is ideally located in downtown Philadelphia across the street from the Pennsylvania Convention Center and only blocks from many major companies. Philadelphia International Airport is only 30 minutes away. Our hotel is within walking distance to historic sites such as Independence Hall, the Liberty Bell, the Betsy Ross House, and Penn’s Landing, and only 15 minutes from the Wells Fargo Center, Lincoln Financial Field, and Citizens Bank Park. ... more   less 
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Also Known As:
Hampton Inn Philadelphia Hotel Philadelphia
Philadelphia Hampton Inn

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