We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Much better than expected”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Four Points by Sheraton Philadelphia Airport
Ranked #59 of 88 Hotels in Philadelphia
Reviewed October 24, 2012

I was hesitant to stay here after reading the reviews. But I was glad I did and would stay again if I needed a hotel close to the airport. I was pleasantly surprised by the friendliness of the front desk and also the free parking for my rental car for 2 hours which allowed me to check in, get settled and then return my car to the airport. The best surprise was the most well-lit room of any hotel room I have stayed in the past year or two. Since I was on business, having a lot of bright light in the room and a large desk with a roll-out mini-desk were nice extras. Yes, the hotel room doors are brown and don't seem to fit the rest of the updated hotel. But the rooms are modern and large. Internet in the rooms is hardwire, with wi-fi only available in the lobby area. The shuttle van drivers were very courteous and it was a very quick ride to the airport.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 34678Love2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diggy7199, Manager at Four Points by Sheraton Philadelphia Airport, responded to this reviewResponded November 30, 2012

Good Afternoon
Thank you for your review on your recent stay at the Four Points by Sheraton, PHL Airport. I am glad that you enjoyed our facility and services. We will have Wi-Fi access in the beginning of 2013 so we look forward to wlecoming you back to enjoy that.

Regards

Four Points Sales Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (595)
Traveler rating
Traveler type
Time of year
Language
  • More languages

395 - 401 of 595 reviews

Reviewed October 18, 2012

The shuttle service is good running every 20 minutes. I arrived early and no lunch is served at this hotel, you have to walk over to the Sheraton Suites. I had to wait for an hour to get a room - but, I was early. The lobby is nice with a few tvs and a good bar area. The roofs have free wired internet- but it worked well. there was a good desk area to work. The Four Points was the lowest priced in the three SPG properties. It works well for an airport hotel. Do not hesitate to stay here for airport convenience.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank engineer64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diggy7199, Manager at Four Points by Sheraton Philadelphia Airport, responded to this reviewResponded November 30, 2012

Good Afternoon
Thank you for your recent review of the Four Points by Sheraton, PHL Airport. We are glad to hear that your stay went well and you enjoyed our services and facilities. We will have Wi-Fi access at the Four Points in the beginning of 2013. We look forward to welcoming you again soon.

Regards

Four Points Sales Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2012

The Four Points is one of three hotels which make up a Starwood "Campus" near the Philadelphia Airport. I have stayed at the other two properties, a Sheraton Suites and and Aloft hotel several times, but I had never booked at the Four points.

My first impressions were not stellar. The check in process took a very long period although I was the only person in the lobby, the elevator was slow and jerked at every floor and the hallway was lined with the kind of metal doors that made me feel like I was in a motel 6.

Upon entering the room I initially thought it was bright and cheery (and to be fair, the colors certainly are), but everything is a bit worn - stains on furniture, dents in the wood, spots on the carpet. And then I realized that in the second decade of the 21st century, I had to be tethered to the desk by wired internet. If other things were perfect, that might be an odd quirk, but when everything else is a little off, you might want to invest in a wireless router or ten.

I really like the Aloft across the driveway and I will definitely be booking there the next time I come back this way.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank brusselsdaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diggy7199, Manager at Four Points by Sheraton Philadelphia Airport, responded to this reviewResponded November 30, 2012

Good Afternoon

Thank you for your reveiw on the Four Points by Sheraton, PHL Airport. I apologise that your expereince with us was not a pleasant one. We wanted to let you know that Four Points is getting Wi-Fi access in the begiining of Jan 2013. Hopefully this will give you an incentive to stay with us again. Aloft is a sister hotel of the Four Points and we are glad to hear that you enjoy its servces and facilties. Glad to have you as a part of the Starwood family.

Regards

Four Points Sales Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2012

I had to be in the neighborhood for my daughters baby shower. I was kinda of skeptical due to all the other reviews and most of all staying right near th airport. I must say I never hear one airplane during our stay & it must have been a quiet night because we DID NOT hear one noise at night from other guests. The coffee station in the morning was wonderful!
The rooms could use a little updating & the parking ticket when we come & go is a little inconvient for the guest & the busy front desk staff. Thank you for a great stay

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mizz_information
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diggy7199, Manager at Four Points by Sheraton Philadelphia Airport, responded to this reviewResponded November 30, 2012

Good Afternoon

Thank you for your review on your stay at the Four Points by Sheraton, PHL airport. We are glad to hear that you enjoyed our services and facility. We look forward to welcoming you again.

Regards

Four Points Sales Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2012

Our room was OLD, Dirty, Cramped and way overpriced. Scary place to stay and loud partying guests all night long. The girls at the front were extremely pleasant and tried to be helpful. Rate was quoted at $90 for a distress rate, but supervisor over-ruled and bumped it up to $120. We were at his mercy. It did have a filthy shuttle back to the airport if you needed.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pecos58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diggy7199, Manager at Four Points by Sheraton Philadelphia Airport, responded to this reviewResponded November 30, 2012

Good Afternoon
Thank you for your review on the Four Points by Sheraton, PHL Airport. I am sorry to hear that your stay was not a pleasant one. Perhaps you would like to consider our other two sister hotels-Sheraton Suites or the Aloft, PHL Airport on your next trip to Philadelphia.
We look forward to welcming you.

Regards

Four Points Sales staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2012

The hotel is quite close to the airport and approximately 20-25 minutes drive to Downtown Philly. We drove to Philly for a Summit and stayed here for 1 night. It was 2 young girls and 2 adults (including myself). The hotel wasn't bad from the outside; decent decor in the lobby, spacious parking lot, and sits across the road from the aLoft Hotel (you might want to stay there instead).

Guest services was friendly and explained to us about making sure to validate your parking pass or you will be charged every time you leave the premises and returned ($7, didn't quite make sense but we just mmade sure to validate EVERY time). We were placed on the 3rd floor and it was a standard room. However, it was very basic! There were no drawers; instead they place baskets inside cubby holes to serve as drawer storage. In addition, the front door felt like it was coming off the hinges every time we entered and exited the room (definite security issue!). The tub was rusty and I found an old hat under one of the double beds.

Checkout was fairly smooth but when requesting for a 'late checkout', the agent told us she had nothing, without even looking into the system to see if we could be accomodated. I guess staying one night is not enough for reps to go an extra mile for you.

  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nworthy25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2012

Don't expect too much, but have everything you need for a night near a big hub airport. Average to good level. Clean budget hotel, big room although very basic.
Convenient access from the airport by Sheraton shuttle.

  • Stayed: August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LevAri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Philadelphia hotels
0 mi away
Sheraton Suites Philadelphia Airport
0.1 mi away
DoubleTree by Hilton Philadelphia Airport
0.1 mi away
aloft Philadelphia Airport
aloft Philadelphia Airport
#57 of 88 in Philadelphia
701 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Hawthorn Suites by Wyndham Philadelphia Airport
16.9 mi away
Four Points by Sheraton Philadelphia Northeast
1 mi away
Embassy Suites by Hilton Philadelphia Airport
Show Prices
Show Prices
Show Prices

Been to Four Points by Sheraton Philadelphia Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Philadelphia Airport

Address: 4101A Island Avenue, Philadelphia, PA 19153
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #59 of 88 Hotels in Philadelphia
Price Range: $104 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Philadelphia Airport 3*
Number of rooms: 177
Official Description (provided by the hotel):
Four Points by Sheraton Philadelphia Airport has free PHL shuttle service. We're near Philadelphia Sports Complex and 8 miles from center city Philly, PA Convention Center, and the historic district ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Priceline, Expedia, Hotwire, Orbitz, getaroom.com, TripOnline SA, Cancelon and Evoline ltd so you can book your Four Points by Sheraton Philadelphia Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Philadelphia Airport
Four Points By Sheraton Philadelphia Airport Hotel Philadelphia
Sheraton Philadelphia Airport
Four Points Philadelphia
Philadelphia Four Points

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing