We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Parking”
Review of Penrose Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Penrose Hotel
Ranked #77 of 89 Hotels in Philadelphia
Reviewed October 2, 2012

We used the parking and shuttle service for Skyview Plaza in Philly and it worked out really well! A special recognition to driver Jermaine Andrews, who was there to pick us up at 10 pm. He was very nice, quick to pick us up and very helpful. this is the first time we used the Skyview parking service and it worked out so well. Thank you!

  • Stayed: October 2012, traveled with family
    • Value
    • Service
Thank vikas m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (772)
Traveler rating
Traveler type
Time of year
Language

579 - 585 of 772 reviews

Reviewed September 20, 2012

I arrived here with my girlfriend on Saturday, September 15th for a 1 night stay to do some sightseeing and we booked the hotel based on the recommendation of hotels.com.

I have attempted to discuss this matter with the hotels manager during our stay. On each occasion, I was informed that the manager is not available and that the manager can be contacted by e-mail.

Listed below are the issues:

(i) There was a leak from several locations on the bathroom ceiling. I have contacted the front desk and was informed that the leak would be resolved. The leakage was never resolved and we were unable to use the bathroom due to the leaking water. We were forced to use the bathroom in the hotel lobby.

(ii) There was a leak in the ceiling located near the entrance door of the room. This was discovered at the time of checkout because the luggage and shoes that we placed there overnight were completely wet when we were checking out.

(iii) The electric outlet next to the air conditioner which powers the standing lamp is not properly functioning and is a severe fire hazard. I attempted to plug in a telephone charger and sparks starting flying around, smoke came out, and the room began to smell. We mentioned this to the front desk, however, nothing was done to resolve the issue. We were unable to charge our telephones because we were scared to use the other outlets.

(iv) At 3:00 a.m., completely disrupting our sleep, the fire alarm rang and we ran down to the hotel lobby. While downstairs with other hotel guests, we asked the front desk whether there was infact a fire. We were told to ignore the fire alarm and to go back to the room. The men at the front desk all had a look on their face as if this happens often.

(v) Just when we thought that we would return to bed at 3:00 a.m. to at least get a few hours of sleep, we get woken up a second time at 5:00 a.m. by a loud knock on the door by a maintenance worker who tells us that he needs to inspect our room because the hotel guests downstairs are getting flooded. The maintenance worker came inside and I showed the maintenance worker that there was absolutely no water on our floor which would flood a room downstairs but that there is water flooding our bathroom from the room above us. The maintenance worker said that he would resolve this, however, just as the front desk lady promised us as well, absolutely nothing was done.

(vi) As a hotel labeled with a 3 star rating, the disgusting patch of wallpaper amateurly pasted on the wall near the bed and the disgusting patches and silver calking in the elevator are simply inexcusable.

We came to the hotel to get a good nights sleep. We were woken up for absolutely no valid reason whatsoever at 3:00 a.m. and 5:00 a.m. which completely disrupted our sleep, we were unable to use the bathroom due to the leaking water, our luggage and shoes became wet, and we were unable to use the electrical outlets.

The Skyview Plaza Hotel & Suites is not a 1 star hotel with a $50.00 nightly rate as the hotels located in the Philadelphia Airport area. The Skyview Plaza Hotel & Suites prides itself as being a 3 star hotel and we paid $130.00 for a one (1) night stay.

DO NOT STAY AT THIS PROPERTY!

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Leonard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2012

Hotel was awful: lobby looked good but no air conditioning there or in the halls or in the elevator. Sides of elevator were made of splintered plywood. Peephole in door was in backwards; could look right into our room from the hall. Air conditioner was very loud. Everything that needed repairs, and there were many, were done in a slip-shod fashion. We left our car in their parking lot and it was fine; limo back and forth to the airport was satisfactory. It was clean and looked good except for the hole in the 2nd row seat. Limo was prompt when we called for airport pick-up but it still took 15 - 20 min. because of its location. We would NEVER stay there again.

Room Tip: Go somewhere else!
See more room tips
  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2012

the hotel in general needs work. we saw bugs running around in the bathroom. the best thing about the hotel was that i could leave my car there for 5 days while we were on our trip.the person picking us up at the airport(Jermaine Andrews ) at midnight was very nice and helpful with our luggage. he even drove right up to my car and placed them in my car.thanks mr. andrews

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ray W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2012

Hotel needs updating but a good choice for a short stay. Pool and outdoor jacuzzi were and I imagine have been closed for sometime. I did not go to the restaurant/bar so I can not comment on them. Be aware no public transportation nearby, you must call a cab. Thanks to Steve at reception for his help at check in.

Room Tip: Some rooms have been updated, inquire.
See more room tips
  • Stayed: August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Degutis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2012

We used the parking and shuttle service for Skyview Plaza in Philly and it worked out really well! The hotel was most efficient and the shuttle service worked great to and from the airport. A special recognition to driver Jermaine Andrews, who was there to pick us up at 2AM. He was very nice, quick to pick us up and very helpful. this is the first time we used the Skyview parking service and it worked out so well. Thank you!

Stayed: September 2012, traveled as a couple
1  Thank Kary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2012

The Skyview Plaza Hotel was disgusting! Only cold water available, roaches, and mouse poop in bed. The very good looking front desk worker Steve was helpful and friendly; the only pleasant thing about this dump.

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Ohnoshedidnt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Philadelphia hotels
Holiday Inn Philadelphia Stadium
#66 of 89 in Philadelphia
799 reviews
Show Prices
Show Prices
Show Prices
City Center East
Alexander Inn
Alexander Inn
#7 of 89 in Philadelphia
1,402 reviews
Rodeway Inn Center City
#55 of 89 in Philadelphia
581 reviews
Show Prices
Show Prices
Show Prices

Been to Penrose Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Penrose Hotel

Address: 2033 Penrose Ave, 2015 Penrose Avenue, Philadelphia, PA 19145-5623 (Formerly Ramada Philadelphia City Center)
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #77 of 89 Hotels in Philadelphia
Price Range: $67 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Penrose Hotel 2.5*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, bedfinder AG, Travelocity, Expedia, Hotwire, Priceline, Orbitz, HotelsforEveryone, TripOnline SA and getaroom.com so you can book your Penrose Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Skyview Plaza Hotel And Suites
Skyview Plaza Hotel Philadelphia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing