We stayed at this property a year ago to celebrate my husband's birthday and were slightly disappointed but decided to try it again after the management responded to my email regarding some issues with the room.
I emailed the hotel prior to our arrival and requested a higher floor this time for our King Spa room and Titus assured us at check-in that we had a lovely room. A few minutes after we settled in he arrived with a bottle of sparkling wine and a plate of chocolate covered strawberries. What a wonderful surprise!
The spa rooms are fantastic because the bath is a huge jacuzzi that fills in no time - just perfect for a relaxing soak before dinner. We enjoyed the turn down service and housekeeping provided extra towels and feather pillows.
This stay we had the opportunity to enjoy the evening happy hour and morning coffee service- nice touches! Our only minor complaint was the slow elevator service we experienced on a Friday morning- it appeared that only one elevator was working and there was a long wait
The Hotel Palomar is a property that strives to meet the needs of its guests and all of the staff have positive, friendly attitudes. The bellman and valet service are very prompt and polite and we were appreciative of the care they took with our car.
If you are looking for a nice hotel with a boutique feel in a great location of the city this is it!
- Official Description (provided by the hotel):
- Kimpton Hotel Palomar Philadelphia is the first LEED Gold Certified luxury hotel in the heart of Center City is a testament to superior eco-friendly hotel design, personalized service and genuinely warm hospitality. Hotel Palomar is a unique luxury boutique hotel that features a striking lobby, the critically acclaimed Square 1682 restaurant and on-site fitness center. Throughout our boutique hotel, original artwork dynamically interacts with soft hues, luxurious custom furnishings and original architectural detailing. ... more less
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