My sister and I usually stay at Hotel Monaco but I have always wanted to try Hotel Palomar. I can truly say I was not disappointed! The location is amazing; so close to Rittenhouse Square and all the best restaurants. The staff are welcoming and will bend over backwards to accommodate you and resolve any issues. We had a problem with the heat. It was so cold on the first night. The front desk was genuinely concerned and had the maintenance/engineering dept come up twice. Then they sent up warm chocolate chip cookies and hot tea to help us "stay warm". It was a sweet gesture and the issue was resolved. At check out, Austin not only recommended a place for brunch but he went out of his way and called ahead to make sure they could accommodate us. With beautiful rooms, great decor and such outstanding customer service, I am certain to return!
p.s.The wine hour with truffle popcorn.... definitely a bonus!
- Official Description (provided by the hotel):
- Kimpton Hotel Palomar Philadelphia is the first LEED Gold Certified luxury hotel in the heart of Center City is a testament to superior eco-friendly hotel design, personalized service and genuinely warm hospitality. Hotel Palomar is a unique luxury boutique hotel that features a striking lobby, the critically acclaimed Square 1682 restaurant and on-site fitness center. Throughout our boutique hotel, original artwork dynamically interacts with soft hues, luxurious custom furnishings and original architectural detailing. ... more less
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