We were both treated by respectful, courteous employees with friendly smiles throughout the weekend and we were grateful for that. We know that hotels cater to tens of thousands of guests every year. In light of this, we really appreciated the staff's efforts to go and beyond to make our weekend memorable. For example, one of the employees (Christina) sent a bottle of champagne and some chocolate strawberries to our room with a card congratulating us on our anniversary. The wine host (Ann) who staffed the happy hour in the lobby was kind enough to offer us wine - although we had already checked out (in other words, we didn't have a room key to show in order to "cash in" the free wine + truffled popcorn) and we were just waiting for our transportation to arrive. These little touches of customer service really made an impression on us.
The rooms were modern and nicely decorated. Simple with "clean" lines, which I appreciate. We had a corner view on the 22nd floor and we were able to see the City of Brotherly Love in all its glory. The hotel is nicely situated with several restaurants, shops, and bus/metro stops. It is in a very walkable area of Philly.
- Official Description (provided by the hotel):
- Kimpton Hotel Palomar Philadelphia is the first LEED Gold Certified luxury hotel in the heart of Center City is a testament to superior eco-friendly hotel design, personalized service and genuinely warm hospitality. Hotel Palomar is a unique luxury boutique hotel that features a striking lobby, the critically acclaimed Square 1682 restaurant and on-site fitness center. Throughout our boutique hotel, original artwork dynamically interacts with soft hues, luxurious custom furnishings and original architectural detailing. ... more less
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