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“Best Ben” 5 of 5 bubbles
Review of Kimpton Hotel Palomar Philadelphia

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Kimpton Hotel Palomar Philadelphia
Ranked #4 of 86 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersPlatinum level
New York City, New York
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Best Ben”
5 of 5 bubbles Reviewed December 9, 2012

This was my first visit to this Kimpton hotel in Phillie which opened three years ago ---- but I hope not my last
Everything was top notch. I arrived around noon on a Saturday and my room was ready. The woman who checked me in could not have been nicer. The room was a lovely size with sweeping views of downtown Phillie. I then went to the comfortable yet hip and attractive lobby to wait for my friend and availed myself of the free hot chocolate and one or the five toppings. Later in the afternoon was the free wine, and of course in the morning was the free coffee and coffee cake. Also free is the Wi Fi. The room is not a bargain but one doesn't feel nickel and dimed
I would not hesitate to stay again and it will always be my first choice when I return

  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dredkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendell B, General Manager at Kimpton Hotel Palomar Philadelphia, responded to this review, December 31, 2012
Dredkins,

Thanks for choosing Hotel Palomar Philly for your recent visit. I have shared your comments with our team. We like to recgonize our team with the good comments provided, and we also use the comments to learn and improve.

Please come on back down to Philly for a visit real soon. We will be waiting for you.

Happy Holidays,


Wendell B.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,392 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (618)
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English first
Marlton, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 8, 2012

Great place in the heart of Center City. Hotel was Beautiful, Warm, and very Clean. The rooms were surprisingly up to date and stylish. The Restaurent and Bar was really nice. Was my wifes birthday and they sent gourmet Cupcakes up to our room as a nice little gift. However the best part was the amazing Staff and how friendly and accomodating they were.

This is my new Philly Hotel for a quick get away and fund.

Frank
New Jersey

Room Tip: Every Room is perfect!
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Frank G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendell B, General Manager at Kimpton Hotel Palomar Philadelphia, responded to this review, December 31, 2012
Frank G,

We are so glad that you chose Hotel Palomar for your overnight get away and wife's birthday celebration. Our team likes to help people celebrate those special occasions. You are only a short drive away from Philly so please come back and visit us again very soon.


Happy Holidays

Wendell B.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedona, Arizona, United States
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed December 8, 2012

I was in town for meetings for two days and when I took a look at Trip Advisor, I saw that the Palomar was rated the number 1 hotel in Philly. I decided to give it a try and am very glad that I did. It was right in the neighborhood of the meeting venues, so I could easily walk to all of my meetings.

Almost all of the staff that I interacted went out of their way to be friendly and helpful, the room was bright and well laid out, with lots of extra nice touches - like their fun, animal print robes. The bed was very comfortable, and after my last few trips where half of the bed was sagging, this was incredibly welcome!

The Palomar is a green hotel and they actually seem to mean what they say. At this hotel they actually honor the "linens hanging on the towel bar will not be exchanged" policy that many hotels say they have adopted, but the housekeeping staff routinely ignores. The shower was still very good, even though it featured a low-flow fixture.

All in all, it was an exceptional hotel for the price and I would definitely stay there again the next time I had to go to Philly.

Room Tip: I was on a higher floor and didn't have any noise problems, even though I was on a corner of the...
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  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pilisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendell B, General Manager at Kimpton Hotel Palomar Philadelphia, responded to this review, December 31, 2012
Pilisa C.,


Thank you very much for taking the time to write about on us on Trip Advisor. We are thrilled that you had a great stay. Our staff really enjoys providing friendly and outgoing service.

Please come back and visit us again real soon.


Happy Holidays,


Wendell B.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
186 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed December 8, 2012

I have stayed in a number of hotels in Philadelphia, and I consider the Palomar to be one of the better hotels within the center city district. Like all Kimpton Hotels, it has its own unique character and lacks the "cookie cutter" design of so many hotel chains. The Palomar is a combination of clean, modern design which has been retrofitted into the historic, art deco architect's building.

I found my guest room clean and well designed. The bathrooms, too, are clean, modern and relatively spacious. The staff at the hotel are attentive and upbeat. The Kimpton has a small but quite acceptable restaurant.

On the negative side, the elevators can be very slow during peak periods (but while you're waiting take the time to look up and around at the great design). Also the lobby can get busy at times and you'll feel a bit cramped. But having said that, I believe the Palomar to be on of Philly's top hotels.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Skelt440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendell B, General Manager at Kimpton Hotel Palomar Philadelphia, responded to this review, December 31, 2012
Skelt440,

Thanks so much for your kind remarks, I have shared them with our staff. We enjoy working here just as much as the guests enjoy staying here.

Please come back again soon to stay with us.

Happy Holidays,


Wendell B.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
State College, Pennsylvania
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed December 7, 2012

I can't say enough how great the Hotel Palomar is in Philadelphia. Ihave stayed at this hotel many times because you just could not ask for a better hotel experience. The look of the hotel from the lobby to the rooms is excellent, definitely not your typical hotel look. The Palomar is unique in all the best ways. The staff are all top notch! They are very helpful and always kind! I would definitely recommend staying at the Palomar while in Philadelphia as you will not be disappointed!

  • Stayed December 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank StateCollegegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendell B, General Manager at Kimpton Hotel Palomar Philadelphia, responded to this review, December 12, 2012
StateCollegegirl,

Thanks for loving us and being a Big Kimpton fan. We love you right back. I will make sure that I let the staff know that you recognized them as being top notch. We aim to please. Come back and see us again real soon. We have some great offers and features during our Winter Campaign.

Have a Fantastic Holiday Season!


Wendell B.
Capt Fantastic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed December 7, 2012

For my spouse's birthday, I decided to take her into Philly to see a show at the Academy of Music. I searched the web for a hotel near the theater and was delighted to discover a Kimpton hotel (the Palomar) three blocks away. My several previous Kimpton experiences have been excellent and our stay at the Palomar continued to impress. ALL of the staff were fantastic - the doorman (Darrin), valet guys, front-desk staff, the folks who managed the evening wine reception....unbelievably friendly, welcoming, and attentive. We also had supper in the attached restaurant (1682) and received the same awesome service there. In fact, the maitre 'd knew we were going to see a show and made sure the wait staff were aware of our time constraints. Service was prompt and friendly, and they reiterated that they wanted to make sure we had plenty of time to walk to the theater.

As with all Kimpton hotels, the decor was marvelous. There is plenty of comfortable seating around the fireplace in the lobby area, which added a nice ambience to the evening wine reception. The room was also nicely decorated, so much so that I forgot we were in a hotel! If you're tired of the place-product packaging on which most hotel chains have made their reputations, the Palomar was a nice breath of fresh air.

If you want a special experience when you visit Philadelphia, make your reservation at the Hotel Palomar, The facility and its wonderful staff will not disappoint.

Room Tip: We had a queen room with a city view on the 12th floor. Didn't offer a panoramic view of downto...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank wabu715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendell B, General Manager at Kimpton Hotel Palomar Philadelphia, responded to this review, December 12, 2012
wabu715,


We are elated that you chose Hotel Palomar Philly to help celebrate your spouse's birthday. Our team enjoys helping our guest celebrate those special occasions. We are looking forward to having you back real soon. Please book one of our King Spa Rooms to celebrate your next special occasion.

All The Best!


Wendell B.
Wizard of Wonderful
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed December 7, 2012

If you read my reviews, you know I'm a loyal Kimpton fan and a dedicated Inner Circle member. Once again, Kimpton delivers in service, location, ambiance, decor, food, and more.

I stayed at the Palomar the night before I ran the Philadelphia Marathon. The check-in was inviting and quick, and as a perk the concierge handed me a course map for the marathon. I arrived at my room and was thrilled, of course, with the furnishings, the beautiful bathroom and three-foot-deep jetted tub. What a perfect place to spend the evening before a 26.2 mile run!

As a bonus, the Palomar hosted a runners-only complimentary breakfast in the lobby, beginning at 5am. It was a runner's delight: bagels with peanut butter and jelly, pastries, bananas, oatmeal, cereal, and more...all the carbs we needed to prepare for the race. Plus, of course, the most essential element before a race: coffee.

After the race I came back to the hotel and was given a late checkout, so I could shower before making the drive back to Washington, DC. From start to finish, this was an excellent experience, and I would tell anyone to stay here above all other hotels in Philadelphia. Thanks Kimpton!!!

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank d_hops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendell B, General Manager at Kimpton Hotel Palomar Philadelphia, responded to this review, December 12, 2012
d_hops,

Congrats on running the Philadelphia Marathon. What an accomplishment. I am so glad that you chose to stay with us to get ready for your run. Our team was very excited to host the runners and provide the complimentary breakfast to get you off to a running start.

Washington DC is only a short drive or train ride away so you don't have to wait until next year in November to come back and visit us. Come back and see us real soon.


All The Best!


Wendell B.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kimpton Hotel Palomar Philadelphia

Property: Kimpton Hotel Palomar Philadelphia
Address: 117 South 17th Street, Philadelphia, PA 19103-5025
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #4 of 86 Hotels in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Kimpton Hotel Palomar Philadelphia 4.5*
Number of rooms: 230
Official Description (provided by the hotel):
Kimpton Hotel Palomar Philadelphia is the first LEED Gold Certified luxury hotel in the heart of Center City is a testament to superior eco-friendly hotel design, personalized service and genuinely warm hospitality. Hotel Palomar is a unique luxury boutique hotel that features a striking lobby, the critically acclaimed Square 1682 restaurant and on-site fitness center. Throughout our boutique hotel, original artwork dynamically interacts with soft hues, luxurious custom furnishings and original architectural detailing. ... more   less 
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