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Hilton Garden Inn Philadelphia Center City
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Reviews (2,113)
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All reviewsthe reading terminal marketacross the streetgreat locationfloor restaurantparking garagecenter cityjunior suitewithin walking distanceliberty belljefferson stationrestaurant stafftop floorflower showhotel is locatedindependence hallbusiness centerfront desk staff
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1,955 - 1,960 of 2,113 reviews
Reviewed April 9, 2007

Our family (2 adults, 2 kids aged 11 and 7) stayed here for two nights in early April 2007. We were completely unfamiliar with Philadelphia and had gotten a recommendation from a friend to stay at the Omni, which is right next to the Indepdendence Hall area. We decided to save money (about $150 over the two nights) by trying out the Hilton Garden Inn and were so happy we did.

Someone on tripadvisor had mentioned that the area got a bit dicey at night, so I was worried about that but we found it was like a typical big city downtown - lots of foot traffic and a diverse crowd. We actually liked the location a lot - it is about a 10 minute walk to the Independence Hall area, which is fine in good weather and the farmers market next door was very convenient for quick and interesting meals and souvenirs. There is a shuttle stop to the Franklin Institute/King Tut exhibit across the street from the hotel, which we tried to use, but the shuttle barrelled past us and we ended up taking a cab, which ended up being cheaper than the shuttle at $2/person (cab ride was about $5-6, even at rush hour). We also thought the staff was excellent - friendly (except for the dinner restaurant host) and helpful. The fridge and microwave are very convenient, especially for families.

A few pointers - the elevator from the hotel entrance to the parking garage was out of order while we were there, so if you can, you should pull up to the side entrance, unload your luggage and then park. The pool and gym are small and get EXTREMELY crowded from about 6:30-8:30 pm.

Overall, an excellent experience.

  • Stayed: April 2007, traveled with family
    • Location
    • Check in / front desk
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1  Thank M&CMother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2007

We booked thru Gophila.com which makes you pay for one night and get one free. However they up hte price of the room so it is about equal to the rack rate per nite (159) however..... parking (22 a nite), a coupon book, teddy bears for the kids, and snacks the first day are included. We got 2 sodas, 2 waters, big bag of popcorn and chocolate covered pretzels, it was a nice surprise. The room was clean, and ready, despite us arriving at 9am to drop off luggage, they allowed us to check in. It was conveniently located to the reading terminal, The gallery, a wawa accross the street for quick sandwiches, market, Chestnut, and walnut for shopping and we were able to walk to the various sites at Independence hall as well as Franklin Institute. The room was comfortable and clean,. The microwave and fridge were great to have . I had called to see if hte coffee pot was full size only to find out despite being assured that yes it was.. it was only 4 cups. (we would have brought our own.) The pool and hot tub were nice, except for guest swimming in their clothes made the hottub foam up. Can't blame that on the hotel tho. They could use more chairs at the pool but there was plenty of towels. I would recommend

  • Stayed: April 2007, traveled with family
    • Value
    • Location
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    • Business service (e.g., internet access)
1  Thank lisa1063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2007

Not a whole lot to add to the many reviews here. We stayed for a week
while my girlfriend attended a training seminar being held at the hotel. It's right in the center of the city, so you can easily walk or take a bus to the historic sights, the Art Museum, and you couldn't get any closer to the convention center. If you get homesick for shopping, Kmart is a block away. The rooms are on the top 4 floors(7-10), so you can count on an elevator ride every time. If you are chemically sensitive, you can ask that housekeeping not use chemicals while cleaning. That fresh clean smell mentioned in other reviews was from housekeeping spraying the bathrooms with deodorant/disinfectant spray- like a fire hose! (something I witnessed) The hotel restaurant had decent food- the hamburgs were really good and didn't make me sick. If you're expecting a lot of help and information from the hotel staff, this isn't the place to come. It was a standard, generic hotel room that you will find anywhere that was pretty clean and had sleep number beds. I'd stay here again.

  • Stayed: March 2007, traveled on business
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2  Thank mikerpics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2007

We stayed at this Hilton Garden Inn on 2/23 & 2/24 2007 and were very happy with our experience. Room 1036. We booked through Priceline and paid $69 per night - not bad!! BUT, if you drive, the parking garage costs an outrageous $22/day, so figure on adding that to your overall room cost.

The hotel was immaculate, which is always my main concern for hotels. Our bed was super comfy - but, a double and not a queen size bed so a lot smaller than we're used to while traveling. They had just replaced the TVs with HUGE widescreen flat panel units the day we arrived (we watched them pull the old units out of the hallway!). The room had a minifridge and coffee maker as do most hotels, but also had a microwave. The bathroom was fairly spacious and spotless.

The front desk staff were very friendly but perhaps understaffed (there was a bit of a wait at times).

The pool and hot tub looked nice but we didn't take time to swim. The fitness room equipment appeared to be newer models in good shape, albeit a small area.

The restaurant bar was great - reasonably priced drinks. Avoid their breakfast buffet at all costs though!!! Bland food made from boxed mixes. YUCK. Easily the worst food we ate in Philly. Take the time to travel around the corner for some real food (excellent restaurants abound!!).

The location is great - though downtown Philly is easily navigable by foot or car wherever you stay. We walked to and from the hotel to the farthest reaches of the historic/old city district and also South Street with no trouble.

In all we were satisfied with this hotel and would definitely stay here again.

Stayed: February 2007
4  Thank VTwanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2007

Booked our hotel on Priceline. The hotel is located within walking distance to Philly"s historical district. Parking is available at the Convention Center parking garage for $21per night. No valet parking. The room was quite comfortable. The bed was one of the most comfortable that we have slept in -- high thread count sheets and a pillow top mattress. In room WIFI access was free, with free printing available over the network -- very nice for business travellers. No free continental breakfast, but breakfast is available at the 10th floor restaurant for $13.95 per plate if you desire. Center City is filled with coffee shops (Dunkin Donuts, Starbucks, etc), though, for a breakfast at a reasonable price. Small exercise room with new-looking equipment and a pool area is available. Overall we were pleased with the service and with our stay. We would stay here again!

  • Stayed: January 2007, traveled as a couple
    • Value
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    • Business service (e.g., internet access)
3  Thank geri_gal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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