We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Awesome hotel in the heart of Philly!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Garden Inn Philadelphia Center City
Ranked #37 of 85 Hotels in Philadelphia
Certificate of Excellence
Orchard Park, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Awesome hotel in the heart of Philly!”
Reviewed January 17, 2014

Would most definitely stay at this hotel again! It is near everything and the staff is outstanding. Rooms very clean and free internet was a plus! We had a Jr Suite and loved it. Hotel staff very accommodating and always willing to assist. If we come back to Philly again, we already know the hotel we will be staying at! Don't pass this place up! It is in the heart of EVERYTHING!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review, January 19, 2014
Hello Deborah B,

It was great to read your recent review as our entire team does work very hard to leave such awesome experiences. We were all glad you were our guest and look forward to your return when your plans bring you back to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,844 reviews from our community

Traveler rating
    642
    684
    326
    123
    69
See reviews for
503
350
125
591
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
A TripAdvisor Member
Reviewed January 15, 2014

Everyone was extremely nice and helpful and friendly. I would recommend returning for that. Plus, they have a buffet breakfast for a reasonable price. Free internet is good! The location is right in the heart of the city, with easy access to shops, historical places to visit, and places to eat. Walking distance from the Liberty Bell and other interesting tourist attractions. Other locations nearby didn't seem as nice inside and prices were just as much at these other hotels. The friendliness of the staff is the main draw here and definitely a reason to return.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review, January 19, 2014
Dear Tripadvisor Member,

Thanks for sharing your extremely nice review. We are all very glad that you were so pleased with our entire team and loved our location. We all hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbridge, Virginia
1 review
Reviewed January 14, 2014

We stayed at the Hilton Garden Inn, in Philly and we were so please with the service. everyone so friendly and cheerful!,it's like they are all hand picked! for excellence! Miss Kim from housekeeping what a super lady made us feel so welcome and Mr,Gene at the 10th,floor Restaurant even though they weren't serving at that time Mr Gene came and made us feel welcome brought us Hot cocoa it was delicious perfect for the freezing weather we were having!, goodman!!.. thank you mr,Gene and everyone on that floor were Super Special!! We will definitely make The Hilton Garden Inn, our home away from home anytime we come to Philly and let me not Forget the BED!!! My Goodness!! it's the Best bed Ever Slept like a Baby!!!, it's been a long time we felt great after a goodnite sleep! I loved it so much! I'm going to purchase one for Home!!...Again thank you Guys!. the Martinos

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soblessed24seven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review, January 15, 2014
Hello soblessed24seven,

Wow, we were all so excited to read your amazing review. Our team especially Kim and Jean are so glad that you shared this wonderful experience and thank you. Our goal is to make you feel extremely welcomed and at home and we are all very pleased that we took such good care of you while staying at the Hilton Garden Inn Philadelphia Center City. We hope to see you again real soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
274 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed January 13, 2014

I received an email from the manager after my visit. Here's my reply:

"Thank you for your note. I stay at Hilton's all over the USA and am a Diamond Member, so I've seen a lot. Your staff is by far some of the best I have encountered. It's obvious that you are ALL very focused on service and an awesome customer experience. Every single staff member was great and very attentive to ensuring my visit was fantastic: the front desk, the restaurant manager, the restaurant staff and the bartender - all fantastic.

Keep up the good work. I had a very enjoyable stay and it's so nice to be treated so kindly when traveling. Business travel takes me away from home and can be hard, but your staff made my stay extra special. "

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cregan8256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review, January 14, 2014
Dear Cregan8256,

We all truly appreciate you sharing your excellent experience that you recently had at our hotel. I am glad that you took the time to recognize our restaurant manager, front desk manager, our restaurant and bar tender team members and will make sure to share this directly with the team. As such a frequent traveler we are all so excited that you mentioned our team is by far one of the best you have experienced. We all look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hudson, United States
2 reviews
Reviewed January 13, 2014

I have to clarify and state that the staff did as good as they could to accomodate me. Due to heating issues I had to change rooms twice during a four-day stay. The first time was for a room that could not warm above 58 degrees and the second was for a fan motor that was so audible that the receptionist in guest services heard it over the phone. The staff did everything in their power to move me to better rooms each time. I think that this was more of an isolated incident due to the extremely cold weather and am willing to give them another chance the next time I'm in Philadelphia.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Reniel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review, January 14, 2014
Dear Renial A,

Thank you for choosing to be our guest and share your comments. We are so glad to hear the wonderful things you mentioned about our team members as they all try very hard to leave you impressed. We are sorry about the heating system troubles you experienced during this past extreme weather but hope you get a chance to return when the weather improves. Please contact me directly when your plans bring you back so I can make sure the hvac unit is in perfect condition.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton, New Jersey
1 review
Reviewed January 12, 2014

My wife and I were “extremely satisfied” with our experience at the Hilton Garden Inn Philadelphia Center City this weekend. The room was clean and comfortable and all of the staff members were friendly and helpful. Great value for an central city location - added bonus of being next door to Reading Terminal Market.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MNS56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review, January 14, 2014
Hello MNS56,

It was very nice to read your excellent review of the Hilton Garden Inn Philadelphia Center City. Our team was very glad to have left such a positive impression and we all appreciate your kind words. We hope to see you and your wife again real soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CEDAR FALLS
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 11, 2014 via mobile

Excellent hotel with excellent service. Subway across the street. We recommend a trip through the nearby Reading Terminal Market while you are there for unique food stands but be aware that they close at 6 p.m.

Stayed January 2014, traveled as a couple
Helpful?
Thank Robin Or Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff S, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review, January 14, 2014
Hello Robin and Greg C,

We are so glad you had the opportunity to visit our hotel and share your excellent review. Our team works very hard to leave such positive impressions and we were very glad to hear about your experience. We hope to see you again real soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Philadelphia hotels
City Center East
Home2 Suites by Hilton Philadelphia - Convention Center, PA
City Center East
Courtyard Philadelphia Downtown
Courtyard Philadelphia Downtown
#19 of 85 in Philadelphia
896 reviews
Show Prices
Show Prices
Show Prices
City Center East
Philadelphia Marriott Downtown
Philadelphia Marriott Downtown
#42 of 85 in Philadelphia
3,016 reviews
City Center East
Residence Inn Philadelphia Center City
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Philadelphia Center City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Philadelphia Center City

Property: Hilton Garden Inn Philadelphia Center City
Address: 1100 Arch Street, Philadelphia, PA 19107-2376
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Philadelphia Center City 3*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotwire, Orbitz, Booking.com, Travelocity, Priceline, Hotels.com, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Philadelphia Center City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Philadelphia Center City Hotel Philadelphia
Philadelphia Hilton Garden Inn
Hilton Philadelphia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing