I stayed at the Hilton Garden Inn because I was attending a 3-day seminar that was taking place in one of the conference rooms there. The location is great! It's in walking distance to Reading Market, Chinatown, sites and shopping. The staff was friendly and welcoming.
However, there were issues with my hotel room. The mattress was supposed to be adjustable, but didn't seem to work when I tried to make it firmer. The fitted sheet had yellowish stains in the middle of it and didn't fit correctly, leaving much of the mattress exposed. The pillows didn't have any sort of pillow protector on them, just the pillow and the pillow case. I could see stains on the pillow itself through the white pillowcase. One of the bathroom towels that was put out for me had dried blood on it, hair and black stains. I discovered the dirty towel on my last night there. A staff member came to pick it up right away and dispose of it for me (I was scared to touch it and so was the staff member!). With the dirty towel came a free breakfast ticket. Big whoop. If it hadn't been my last night there, I would have demanded more, but instead I stuck it out and just didn't touch anything else in my room for the rest of my stay. I guess you can't have it all. At least this hotel has the location and the friendly staff going for it.
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- Also Known As:
- Hilton Garden Inn Philadelphia Center City Hotel Philadelphia
- Philadelphia Hilton Garden Inn
- Hilton Philadelphia