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“Up to Sofitel Standards” 4 of 5 bubbles
Review of Sofitel Philadelphia Hotel

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Sofitel Philadelphia Hotel
Ranked #9 of 85 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersGold level
New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Up to Sofitel Standards”
4 of 5 bubbles Reviewed February 3, 2014

The Sofitel Philadelphia is exactly what you'd expect from a Sofitel. No more, no less. The location is amazing. Very central and easy to get to from the train station.

The decor and public spaces are not as nice as the Sofitel Water Tower in Chicago. The rooms are a very decent size.

Room Tip: The views of Rittenhouse sq are not worth the extra money.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this review, February 4, 2014
Dear Mark A,

I am delighted that you enjoyed your stay with us and took the time to share your comments. Our downtown location is certainly convenient to all types of transit including the train. We look forward to welcoming you back again soon!

Sincerely,
Vincent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,157 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (430)
Date | Rating
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English first
New York City, New York
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed February 2, 2014

I needed to be in Philadelphia on business (at the convention center). I didn't care to stay at the hotels immediately adjacent to the convention center so I tried the Sofitel after a really nice recent stay at their property in Strausborg, France.

The hotel is a few blocks from Rittenhouse Square. As is typical in downtown Philly, the streets are small and the traffic is slow so the entrance of the hotel is modest. Once inside, the property is amazing - great service from the staff and a well designed space.

I bought a small suite for this trip (panoramic pic attached), and it was large with a king bed and large comfortable sitting area. The bathroom was large with separate tub/shower, good water pressure and luxury toiletries. The bed was comfortable and the room was quiet (and could be "blacked out" with the curtains).

Being in downtown, there is really no view - it's all about the quality of the room, the location and the service. The location is stellar for everything in central city Philly. I recommend this property and the best tip is to buy the largest room you care to afford.

There a number of decent restaurants and bars within 3-6 blocks from the hotel (blocks are short in this part of the city) - so the location can't be beat if you need to be downtown.

Parking is expensive, but there is a lot literally across the street so if you care to self park that is an option.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank CS_NewYorkCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this review, February 3, 2014
Dear CS_NewYorkCity,

I am extremely pleased that while you were visiting Philadelphia for a convention you enjoyed your stay with us, from the room appointments to the service provided by our ambassadors.

Our relationship with our guests is extremely important to us, and I thank you for sharing your feedback. We hope to welcome you back again soon!

Warm regards,
Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnetonka, Minnesota
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed January 30, 2014

I continue to return to this hotel for the friendly staff and the super location for business. Hotel has a nice lounge and gym. Food is good in the restaurant and through room service also. This hotel is a good value in city center.

Room Tip: Ask for a room at the end of the hall way for less noise.
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank craig c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this review, February 3, 2014
Dear craig c,

I truly appreciate you taking the time to share your feedback regarding your stays with us at the Sofitel Philadelphia, and I am delighted you are able to indulge in all that we have to offer here from our location to dining options.

We look forward to welcoming you back again soon!

Sincerely,
Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PA
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 30, 2014

My husband and I--along with numerous family and friends--stayed at the Sofitel in conjunction with our daughter's wedding. We booked a junior suite, a beautiful room which gave us lots of space and additional privacy. (Our daughter and her bridesmaids had a larger suite for "getting ready".) In addition, we made arrangements for our guests to enjoy the buffet breakfast the next morning in the Sofitel's restaurant, Chez Colette. Our own wonderful experience, coupled with the rave reviews we received from our family and friends, made it clear we had made the perfect choice. Check-in and check-out went smoothly and the rooms are larger than most in the Philadelphia area. Plus, the hotel is very close to Rittenhouse Square, which was perfect for out-of-town guests who wanted to go for a stroll and get a feel for the city. A special thank-you to Svetlana in the Sales and Catering Office, who was a wiz with the details and a pleasure to work with! The Sofitel Philadlephia is a gem.

Green Features: We applaud the Sofitel's efforts to "go green."
  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DancerPa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this review, February 3, 2014
Bonjour DancerPa,

It is our honor and pleasure to have the opportunity to share in a special celebration such as a wedding. Svetlana is a wonderful asset to our team of ambassadors here at the Sofitel, and I am pleased she was able to assist you in all the details of planning.

Your feedback has certainly been a delight to read, and I thank you for taking the time to share. We look forward to welcoming you back to the Sofitel Philadelphia!

Warmest regards,
Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
104 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed January 30, 2014

Great Hotel!! Great location. Lobby bar is nice and relaxing. Rooms are done very well with everything you could possible want. Would stay here again while in Philly!! Got a great rate which made it even better

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ryan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this review, February 3, 2014
Bonjour Ryan B,

What a fantastic 5 star review!

I am pleased you were able to enjoy Liberte, our urban chic lounge, during your stay and found all that you wanted in the guest room. We excitedly await your next arrival!

Warm regards,
Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pembroke Pines, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 30, 2014

Was in Philadelphia for a conference and Sofitel was on of the hotels offered. Front desk was very nice along with the cleaning service. The room was modern yet elegant with lovely bathroom and bed. (the bed was AMAZING!) Had a great view of the city from the windows and it was located near many stores and restaurants The bistro downstairs had excellent buffet for $20 on the weekend. I would definitely stay here again. Hands down.

Room Tip: Try to get a room above the 4th floor. I believe its a lot quieter.
See more room tips
  • Stayed January 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sheena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this review, February 3, 2014
Dear Sheena S,

It is our pleasure that you chose to stay with us during your conference and enjoyed all that we have to offer here, from our specially designed SoBed to the breakfast buffet in Chez Colette. Thank you for taking the time to share such a lovely review! We look forward to welcoming you back to the Sofitel Philadelphia soon.

Sincerely,
Vincent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Philadelphia Hotel

Property: Sofitel Philadelphia Hotel
Address: 120 South 17th Street, (City Center West), Philadelphia, PA 19103-5115
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#6 Luxury Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#10 Family Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sofitel Philadelphia Hotel 4.5*
Number of rooms: 306
Official Description (provided by the hotel):
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown Philadelphia hotel, which serves as the cornerstone of the new French Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this downtown Philadelphia Pennsylvania hotel provides the ideal setting, just minutes from the convention center and historical attractions. ... more   less 
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Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel

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