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“Second visit was even better!”

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Sofitel Philadelphia Hotel
Ranked #10 of 85 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersGold level
Fort Saskatchewan, Canada
Level Contributor
56 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Second visit was even better!”
Reviewed March 10, 2013

Had the pleasure of staying at the Sofitel Philadelphia for a second time, and the experience was even better than the first! Staff are accomodating and genuinely sincere in ensuring all of your needs are met. Room was exceptional in all aspects, and the beds are amazingingly comfortable. Located in the heart of downtown Philadelphia, all attractions, shopping and restaurants are within easy walking distance. If you require a downtown location, I wouldn't consider staying anywhere else.....the experience is that good!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Garry42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review, March 11, 2013
Dear Garry42,

Thank you for your excellent review and for becoming a loyal guest of Sofitel! I am delighted that our ambassadors were able to make both of your stays so memorable and that our rooms were exceptionally comfortable for you. We look forward to welcoming you back to Sofitel Philadelphia again in the near future to enjoy more of our great location and all it has to offer.

Sincerely,

Vincent Vienne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,177 reviews from our community

Traveler rating
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    49
See reviews for
525
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842
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (432)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
New York City, New York
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 7, 2013

Great hotel for hosting meetings in Philly with a fantastic banquet and catering team.

The beds defy description. All my colleagues agreed - the beds feel like you are sleeping on clouds.

The hotel is close to historical sites and beautiful gardens and parks, but it is on a slightly dismal looking block. No prob to walk a block or two though.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CDavid212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review, March 11, 2013
Dear CDavid212,

Thank you for naming us your favorite Philly hotel! I am very glad to hear that you and your colleagues had such a pleasant experience during your meetings with us. I am also delighted that our unique So-Beds provided you with a great night’s sleep. We look forward to welcoming both you and your colleagues back in the future many more times.

Sincerely,

Vincent Vienne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stroudsburg, Pennsylvania
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 5, 2013

What a wonderful hotel! Customer service is clearly a top priority and everyone
was helpful, friendly, and efficient. The location is superb. Philadelphia is a compact city and the Sofitel is in its heart. This is one of my favorite hotels in the
world!

Room Tip: Ask for a high floor
See more room tips
  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nancy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review, March 6, 2013
Dear Nancy D,

Thank you for your excellent review! I am truly delighted to hear that we are one of your favorite hotels in the world and that our service has made all the difference. We look forward to welcoming you back to Sofitel Philadelphia again in the near future.

Warm Regards,

Vincent Vienne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 3, 2013

Have stayed at the Sofitel - Philadelphia a number of times. Continues to be my favorite hotel in Philly... services offered of the bigger hotels in town with a more intimate feel and attentive staff. Location is great and rooms are exceptionally comfortable.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Brad R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review, March 6, 2013
Dear Brad R,

Thank you for being such a loyal guest of Sofitel Philadelphia! I am very delighted to hear that we are your favorite hotel in Philly. Our ambassadors pride themselves on their service and will be very pleased to know that the service they provided has created a unique and more intimate feel. We look forward to welcoming you back again for many more times to come.

Warm Regards,

Vincent Vienne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 27, 2013

From check-in to check-out, the stay was perfect! Our room was somewhat of a suite with a separate bedroom from the sitting room which is nice if you are traveling on business. The bed was amazing- very comfortable with the added treat of turn down service that included chocolate, water and relaxation music. We ate at the restaurant downstairs and it was wonderful. Wonderful experience! Hope to be back in June!

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank lauren G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review, March 6, 2013
Dear lcf37,

Thank you for the great review of your recent business trip! I am delighted to hear that our complimentary turn down service created such an impression to your stay. We believe it’s the little things like this that make a difference. We look forward to welcoming you back again in June to enjoy another great stay and our restaurant, Liberte!

Sincerely,

Vincent Vienne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Philadelphia Hotel

Property: Sofitel Philadelphia Hotel
Address: 120 South 17th Street, (City Center West), Philadelphia, PA 19103-5115
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#6 Luxury Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#10 Family Hotel in Philadelphia
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sofitel Philadelphia Hotel 4.5*
Number of rooms: 306
Official Description (provided by the hotel):
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown Philadelphia hotel, which serves as the cornerstone of the new French Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this downtown Philadelphia Pennsylvania hotel provides the ideal setting, just minutes from the convention center and historical attractions. ... more   less 
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Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel

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