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Reviewed December 8, 2012

Last minute business trip found most of the city hotels booked, but was able to get a room here and very much enjoyed the stay. All that was available was a 1 bedroom room and it was very, very big. Full kitchen, dining/living room and very large bedroom with modern marble bath. For the price the room was a great value, although traveling alone I didn't really need all that space. The staff was very friendly and the hotel has a great Irish pub/restaurant that had excellent food and service. Location was great near city hall. The only downside, if I were to nitpick, was the hotel showed some signs of wear and tear and could use updating, but it was very clean and overall a pleasant stay.

Room Tip: 1 bedroom suties are very spacious, but if traveling alone they are far too big, stick with the studio if you can.
  • Stayed: November 2012, traveled on business
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Thank aerojunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

WS is a great central location, my room had views of the nearby museum from the 14th floor. Room was comfortable and clean, wifi a little slow and I did not use the restaurant so cannot comment. Front desk was helpful and my car was brought in a timely fashion. Walking distance to Walnut st.

  • Stayed: November 2012, traveled on business
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Thank nielkennedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this reviewResponded December 4, 2012

Dear Nielkennedy,
Thank you for staying with us and your kind review of our hotel. Please accept our apology for the issue you had with our wi-fi. We are always evaluating our service to keep ahead of technological demands, so we appreciate you letting us know.
We hope to see you again soon!
Regards,
The Windsor Suites

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Reviewed November 30, 2012

I've stayed at this hotel a few times for work, most recently in October 2012. Check-in is quick and easy, and the staff are generally professional and helpful. The rooms are large, but kind of dingy and oddly configured. As the name of the hotel implies, each room is a suite with a kitchenette. The location is convenient for walking to the PMA or catching the Phlash (tourist bus). Room service is provided by the Irish pub connected to the lobby. The food isn't great, but it's fine. Some rooms have a lingering smell of cigarette smoke. Overall a reasonable choice considering price and location.

  • Stayed: October 2012, traveled on business
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Thank Camwold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this reviewResponded December 4, 2012

Dear Camwold,
Thank you for your review, and for being a repeat guest of The Windsor Suites. We are excited to let you know that we approaching the final phase of our guest room upgrades, and expect the arrival of our new furniture and furnishings shortly. We are confident that you will be pleasantly surprised on your next visit.
Thank you again for choosing The Windsor Suites!

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Reviewed November 23, 2012

My husband and I stayed here on Thanksgiving Eve with our 18 month old daughter. We had called a few days before to see if we could upgrade to a room with a balcony, this way we wouldnt have to take our daughter down in the cold & crowds. Unfortunately, it was out of our price range. The girl I spoke to on the phone said that she would still request the room for me, but I didn't get my hopes up. When we checked in we were told that we were being given a complimentary upgrade to a king suite with a balcony!! It was perfect for our little family!! We walked 1/2 mile to Maggianos and picked up take out and brought it back to our room to eat in the dining area. The seperate living and bedroom areas were wonderful, we were able to put our daughter to bed at 7:30 but not be confined to our bedroom with the TV on mute, it was perfect! In the morning my husband went across the street and grabbed subway for breakfast and we watched the parade from the comfort of our room on the balcony.

This hotel was in a great location with a wonderful and accomodating staff. We will stay here everytime we go to Philly!

  • Stayed: November 2012, traveled with family
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1  Thank Stacy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this reviewResponded December 4, 2012

Dear StacyF,
We are pleased when we receive such an endorsement of our hotel from our guests. It lets us know that we are doing something right, and we thank you for taking the time to write your comments. We are happy you were able to watch the Thanksgiving Parade from the comfort of your suite. Please know that there is always a huge demand for our balcony suites for the parade, so if you plan on being back next year, now is not too early to reserve your suite. Please call us directly to do so, on our reservations line at 215-981-8980. We hope to see you again soon!
Thank you, from all of us at The Windsor Suites.

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Reviewed November 19, 2012

Was able to book a (very) last minute room for the race - I participated in the half-marathon. The location was PERFECT! I got up at 6AM and left at 6:30AM for the 7AM start just a few blocks away. Nice to have that luxury!

The hotel is fine. Reception is nice, staff is friendly and helpful. We were upgraded to a Suite - and it was huge! We had a living room, small kitchen with a fridge and dishwasher (!) and a nice sized bedroom. The room was clean and not outdated, though not updated... the bathroom though, appeared to be on the newer side.

Parking was $29 plus tax in garage that is next door.

We paid a lot to stay here (Saturday night, race weekend). I am not sure I'd stay here again unless the rate is competitive with other nearby hotels.

Room Tip: Suites have a balcony, some face the scenic Ben Franklin Parkway!
  • Stayed: November 2012, traveled as a couple
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Thank smep013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this reviewResponded December 4, 2012

Dear smep013,
Thank you for your review of your recent stay with us. Our location makes us very popular for the marathon as well as events at the nearby Pennsylvania Convention Center, which made for a very busy weekend. Typically, we would be sold out, so the key is to always book early to take advantage of any promotional rates that would be available.
We are happy you enjoyed your upgraded suite. We are anticipating the completion of our room updates shortly, and we are sure you will be pleased at the change on your next visit. We look forward to seeing you again soon, and thank you for choosing our hotel.
Best regards,
The Windsor Suites

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