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Reviewed November 2, 2012

We stayed here for a weekend trip to attend a Philadelphia Eagles game for 2 nights.

Service: When we got there, we realized the only way to park on the premesis was to valet park. This was about $35 a day. Overall this is ok because of the money we saved on the hotel itself. When in the hotel, everyone we spoke to was very friendly and informative.

In terms of price, we could not find a better deal than this downtown with the ratings it was getting.

Rooms: I was quite surprised to see that the rooms were very large! It had a walk-in closet and a fridge/stove. The room was very clean when I got there. There were a couple of downsides to the rooms however that I will mention. 1) The heating and airconditioning run on the same switch. When I sleep, I like the cold and had to open the window to get that. I would suggest separate switches for AC and Heat. 2) I didn't realize to I got there but some of the rooms had balconies. A helpful tip would be to ask for one because the view is quite nice. I didn't get one so consider this point a negative based on my personal experience. 3) Vending Machines, there was 1 on our floor for pop only. If you wanted a good one, you had to go downstairs to get to one.

Location: Perfect. You can walk to museums and are downtown. Good shopping about 10 mins away. To get to the stadiums, we only had to walk 5 mins to a subway then take a 15 minute subway to the stadiums which was perfect.

Food: Not great. There was no free breakfast but there was a bar/restaurant in the hotel that served. The average price for breakfast was about 10-15$. You can get the same breakfast about 5 mins away for half of that.

Overall I would stay here again because of the value for the dollar. Just remember when here to bring food and utilize the fridge and stove.

  • Stayed: October 2012, traveled with friends
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1  Thank Wayner76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

A comfortable, clean, well-priced and friendly hotel with a great downtown Philadelphia location. The WiFi connection was slow. That would have bugged me on a business trip but wasn't a problem for this getaway long weekend.

  • Stayed: October 2012, traveled as a couple
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1  Thank CharmCityTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this reviewResponded November 1, 2012

Dear CharmCityTraveller,
We thank you for staying with us on your recent visit to Philadelphia, and for sharing your feedback. We are happy when our guests leave happy, and look forward to accommodating you again in the near future.
Thank you!
The Windsor Suites

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Reviewed October 27, 2012

Staff were helpful, efficient and friendly. Hotel is clean and well located. A great choice for any Philly vacation. Staff helped with advice, luggage, hailing a cab. Excellent.

Get a ticket on the Hop on/hop off tour and catch it right across the streeet. Very convenient. A short cab ride from Amtrak.

The asian restaurant adjacent was excellent.

  • Stayed: September 2012, traveled with friends
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1  Thank Jill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this reviewResponded October 29, 2012

Hi Jill H,
We are happy you had a great time at The Windsor Suites and in Philadelphia. Thank you for staying with us, and for sharing your experience. We hope to see you again soon.
Regards,
The Windsor Suites

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Reviewed October 18, 2012

Recently stayed in a 1 bedroom/2 queen bed apartment. The purpose of the trip was to visit the Barnes Foundation and Independence Hall. The location of the hotel is perfect for the museum district, Reading Marketplace and Rittenhouse district. There are many hotels and restaurants nearby. The property was chosen for location and reasonable parking. The apartment was large and very clean, with large walk in closets, full kitchen, full bath, living room/dining room. The only improvement our room could need was upgraded furniture. That being said, we were very pleased with everything about the property. There was a washer/dryer on the floor. There were several adjacent restaurants on the ground level. The staff were extremely helpful and friendly. The car was stored safely for 3 days. The price was VERY reasonable for the entire stay. Would highly recommend and would stay there again.

  • Stayed: October 2012, traveled with friends
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2  Thank slr7412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this reviewResponded October 29, 2012

Dear slr7412,
We are thrilled when our efforts to provide the best service is recognized by our guests, and we thank you for sharing your experience. I noted your comments about our furniture, and I would like to take the opportunity to let you know that we will be completing the final phase of our guest room upgrades soon, with the arrival of our new furniture. We are excited about this, and hope you will be as well, on your next visit.
Thank you for choosing The Windsor Suites.
Regards,
The Management and Staff.

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Reviewed October 18, 2012

We had a large room with a kitchen adequate for making breakfast, comfortable beds, and a pleasant decor. There was a huge walk-in closet of limited use because the light didn't work.
Maid service was erratic, with piles of unrequested towels appearing now and then, though basic cleaning was fine. Wifi was terrible, even after I called the hotel support service. If you are planning a museum trip like ours, however, the location is wonderful and the price is much less than ritzier places in the same neighborhood. The hotel is in easy walking distance of the Barnes Collection (don't forget to purchase your timed tickets in advance) and the Rodin Museum, and just a bit further from the Philadelphia Musem of Art. There are good restaurants a short walk away and a Whole Foods right next to the Barnes,

Room Tip: We were on the 6th floor, which was fine for me but if you are a light sleeper, like my husband, you might want to be higher to avoid the noise of motor-cycles barreling through town late at night.
  • Stayed: October 2012, traveled as a couple
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Thank Sherlocky78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWindsorMgtTeam, Director of Sales at The Windsor Suites, responded to this reviewResponded October 29, 2012

Dear Sherlocky78'
Thank you for your comments about your recent stay with us. We are happy you were pleased with our location and accommodations. We have noted the areas that caused you frustration, and have passed your comments on to the department managers to be addressed. We hope that you will choose us again for your next visit to Philadelphia.
Thank you for being our guest.
Regards,
The Windsor Suites.

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