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“Another Great Stay” 5 of 5 bubbles
Review of Alexander Inn

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Alexander Inn
Ranked #7 of 86 Hotels in Philadelphia
Certificate of Excellence
Bethlehem, PA
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Another Great Stay”
5 of 5 bubbles Reviewed January 13, 2013

I've stayed at the Alexander a number of times. always with an excellent experience. This was no exception. The Alexander has a cozy, European feel to it. The staff is exceptionally helpful and friendly. Location is ideal for walking around the historic, commercial and arts areas of downtown Philly, and there are lots of outstanding restaurants nearby. I look forward to a return visit soon.

  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank torquet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,269 reviews from our community

Traveler rating
    751
    387
    78
    27
    26
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Kingston-upon-Hull, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed January 6, 2013 via mobile

After reading these reviews we booked the Alexander inn and were left disappointed. The rooms are very small and the air con is very loud. While eating breakfast black swan the film was being shown we had the sight of a girl having oral sex performed on her while eating a very average buffet breakfast! The hotel is average nothing more nothing less so please don't get over hyped by these reviews!

  • Stayed September 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Andy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jcochie, General Manager at Alexander Inn, responded to this review, January 19, 2013
We have to say that we are somewhat amazed at the tone and subject of this review; and, it begs many questions.

Why did it take this guest four months to post this review?

This international guest stayed with us for three nights in one of our larger rooms on a higher floor with great views of the city; and (as we have replied to reviews previously) why did this guest not bring any conceived problems to the attention of staff or management?

We simply do not air movies on our screens in the Breakfast Room. We ONLY broadcast CNN News during our breakfast hours. Did someone inadvertantly change the channel? Was this guest having his breakfast in his guestroom with the movie channel broadcasting? We do not feel that this guest was forced to watch Black Swan in our public Breakfast Room.

Perhaps because of international culture differences, we wonder if this guest is aware of the BASIC definition of an American Continental Breakfast: a cold breakfast with coffee, juice, and a carb (breakfast breads). Our Expanded Contintental Breakfast Buffet far exceeds that. It is fresh, professionally hosted, pleasantly displayed, and offers: assorted coffees and flavored teas, bananas, apples, Ruby Red grapefruits, assorted dry cereals, multi-flavored yoghurts, hard-boiled eggs, peanut butter and spreads, and a full line of breakfast breads (bagels, toasting breads, muffins, toaster waffles, pastries, and scones). It is far from "just average".

Following many years of training and experience in 'Overcoming Objections",we feel that there is a hidden objection being covered up by the text of this review.

Whatever his true objection, we wish he would have brought it to our attention four months ago so that we could have addressed it with him personally.

we would certainly hate to see any of our guests unintentionally offended.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed January 5, 2013

The first thing I noticed was the stained glass over the front door. The second thing I noticed was the friendliness and helpfulness of the staff. While I was waiting to check in, the front desk clerk was giving detailed restaurant and bar recommendations to the couple in front of me. He really cared about what kind of experience they were looking for, and he tailored his suggestions accordingly.

Cool, old-fashioned architectural details and staff friendliness are hallmarks of the Alexander Inn. My family experienced the latter even though our family of four (with young kids) isn't the usual clientele here; we saw only couples and solo travelers at breakfast. Speaking of the morning meal, the food was just fine - hard-boiled eggs, yogurt, cereal, pastries and breads, coffee, tea, and juice. Our king room was clean and spacious enough for us, with a nice sitting area in a bay window.

The hotel also occupies a great location in Philly, with lots of dining, drinking, and shopping options just a short walk away. Parking is also a couple of blocks away, right near a Starbucks. All in all, the Alexander Inn is a great choice if you like old-fashioned ambience, appreciate employees who care, and want to be in Center City.

Room Tip: Our king room had a small seating area in a bay window, which helped the room feel bigger.
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MMinV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed December 23, 2012

The staff at this Inn are so nice and incredibly helpful. We enjoyed the continental breakfast complete with hard-boiled eggs! Additionally, fruit and pastries are available during the rest of the day. I thought the room was reasonably priced and the neighborhood was lovely. My only issue was the room was a bit cold (though we were given a space-heater) and for me, the bed was too hard (though my partner felt the bed was just fine-so I guess it is individual preference).

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Level Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed December 17, 2012

Recently stayed at the property and read the reviews. The hotel and rooms remind you of a European hotel. The rooms are slightly smaller. Internet connection was very good. The bathrooms were clean, with large bath towels, a plus. Both the sink and shower drained well. The shower head can present an issue if you are very tall since it is not adjustable. The mattress was slightly firm as a result of not laying on a box spring, but a wooden bed panel. The one drawback is the room's heating/AC system. The A/C unit is above the door, but it is turned off for the winter, so if you prefer a slightly cooler room, below 70 degrees, you will need to crack the window. The price for the room is the best around. Parking is only $15 for 24 hours, which is much cheaper compared to $25-$48 elsewhere, but you cannot take the car out of the parking garage. They do not have a in and out policy. The parking garage is two blocks away, but you are able to park across the hotel and check in your room and take your bags up before parking the car. Breakfast in the morning is a continental breakfast (pastries, bagels, yougurt, juice and coffee). If not for the heating system situation, I would have given it an excellent rating.

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Etzella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed December 10, 2012 via mobile

Stayed here a couple of days ago for just one night. Room was a little small but that didn't matter, the while place is immaculate, plenty of hot water, the shower head is high enough so tall people don't have to stoop, breakfast was good. Parking was a couple of blocks away but we were walking a lot anyway. This is a really good location. The only negative for me was I didn't like the pillow, it was hard and flat, not fluffy or fluffable.

Helpful?
Thank cwbtg
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Southern California
1 review
5 of 5 bubbles Reviewed December 9, 2012 via mobile

Spent a couple of nights there in December 2012. Room was small in size but excellent in quality. Comfortable bed, clean with a nice shower. Staff were very helpful and gave very good suggestions for dining. Loved the location. A nice big lounge area with one of the best continental breakfasts at a hotel.

Stayed December 2012
Helpful?
Thank kingsnake52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alexander Inn

Property: Alexander Inn
Address: 301 South 12th and Spruce Street, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#1 Best Value Hotel in Philadelphia
#9 Romantic Hotel in Philadelphia
#15 Business Hotel in Philadelphia
#20 Family Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Alexander Inn 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
A charming boutique hotel with 48 designer rooms, private baths, Hi speed wireless internet, in-room safes, DirecTV with 8 complimentary movie channels, great artwork, breakfast buffet, fitness center, historic tours from our door, discounted indoor parking nearby, a friendly staff and reasonable and consistent rates from $119. ... more   less 
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Also Known As:
Alexander Hotel Philadelphia
Alexander Inn Philadelphia

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