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“Outstanding convenience and customer service ”

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Four Points by Sheraton Philadelphia City Center
Ranked #62 of 86 Hotels in Philadelphia
Chicago
Level 6 Contributor
129 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Outstanding convenience and customer service ”
Reviewed April 27, 2014 via mobile

This hotel is conveniently located walking distance from the SEPTA station, the convention center and Reading Terminal Market. The customer service is exemplary, rooms are clean had they have free wifi. Perfect for business or tourism.

Stayed April 2014, traveled on business
Helpful?
Thank Attar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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482 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
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English first
Rochester, New York
Level 4 Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 21, 2014

This hotel has a great Location, very nice and central, parking was reasonable and then we just walked everywhere and anywhere we wanted. Minutes from Great shopping, History, Parks, fantastic restaurants and bars. Staff was very nice and helpful. Hotel was clean, well kept, and well updated. (sorry if this sounds picky) but at the same time nothing outstandingly special. We had a fantastic deal on Hotwire and for that price it was perfect. But I do not know that I would pay regular price, which for the one night we were going to stay because it was about $200 per night. For that i would have expected more. So if you can get a deal, it is definitely a great location, clean, and worth the stay. A few little notes on the rooms. The beds are nice and firm, lots of storage, clean and the bathrooms are a very nice size. The only downside was, that the walls are a little thin. We at one point could hear the average volume conversations of the people in the next room, but it seems as though we had different schedules for our days that it was not a bother and worked out fine. But we do our best to be courteous to others so it made for a very quiet overnight on our end as not to bother anyone. Felt as though we needed to whisper when we knew our neighbors were around. But I would not let this deter you. It was a nice quiet stay and the location was great.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clogan0304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, ON
Level 5 Contributor
67 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed April 7, 2014

Philly can be a tricky place to find reasonable hotel rooms during certain times of the month.

This was my second stay here in two years. I booked on Orbitz and it was reasonable for the one night I could find under 175$. Staff are very friendly.

This hotel is immediately beside the Conference Centre. It is a 2 minute walk to the Reading Market where you'll find cheap eats and bustle. You are at the edge of Chinatown. I highly recommend Nan Zhou Noodle House on Race St.. Cheap, delicious and also a two-minute walk. When you're ready to split, simply head down Race street to 8th and get on the freeway.

Parking is directly across the street (big lot) but is not free. 28$ for 24 hours. It's reasonable. Do this.

Thursdays from 5:30-6:30 the management hosts a happy-hour in the hotel restaurant that has FREE beer (local lager) and appetizers (pulled pork and chicken wings). I repeat, FREE. Bring singles ($) for your server and do some damage in 60-minutes.

The rooms are small, shower only. My partner wasn't impressed with the cleanliness but I thought it acceptable. There are club member floors, but these are average at best. Lobby has public computers ready to go and a small but charming seating area.

Free-wifi. Reasonable speed on the 7th floor.

If you can get this property for cheap, stay here, see Philly, stumble happily back. Ideally on a Thursday between the hours of 5:30-6:30.

Room Tip: Pick a room overlooking the parking lot so you can keep an eye on your car!
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stu_W1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
Reviewed March 31, 2014

I just wanted to thank the staff of the Four Points for a great experience this past weekend. Myt husband and I came in for the weekend to run the Half Marathon and were overwhelmed by the helpful staff, thoughtful touches and overall great service provided by the property. The rooms are clean and comfortable, the staff could not have been more welcoming and accomodating. I will use this hotel for future stays when I visit Philadelphia in the future. Thank you!!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villas, New Jersey
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 16, 2014

I stayed one night for the ancestry convention and had a very good experience at this hotel. Upon arrival the staff welcomed me and provided excellent customer service. Every staff member I came across during my stay greeted me and wished me a good day. The room was clean, with plenty of space and storage and the bed was comfortable. I was able to park out front and unload my car (I didn't need help but it was offered) and was given several options for nearby parking. I decided to park about 3 blocks away on Callowhill St. for $6.50 a day. Everything I was looking for was within walking distance. The convention center was across the street, Reading Market 2 blocks away and the historic society within 10 minutes. I felt safe walking around the area and noticed there was actually a police station around the block. I would definitely recommend this hotel and would stay there again.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
Level 6 Contributor
177 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed March 15, 2014

The hotel is reasonable priced, rooms are immaculate, bed is great and you can't beat the location if you are attending an event at the convention center. The center is in the next block. The feature that keeps me from giving it an excellent is lack of parking. You unload your car at 12th street entrance and then move your car to parking lot across the street. They used to have valet parking but no more. Hotel is right next to China town so easy walk to many restaurants as well as Reading Market with lots of food vendors as well as other shops. Short walk to city hall square and more restaurants. All the staff we have met over the years are friendly and helpful.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LeverettGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanuet, New York
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 10, 2014

In town for one night and used PRICELINE half price to book a hotel room which turned out to be Four Points. Reading the reviews, I was nervous that I would be disappointed by this hotel. SURPRISE! The room was great with plenty of hooks for hanging gear and a large entryway for stashing our suitcases. Close to 95 for a jaunt to our favorite restaurant Memphis Taproom and a one-block walk to the Reading Terminal Market, our favorite place to go exploring. Even found street parking for a few dollars in the meter. The staff was helpful and welcoming. We would return here gladly.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CoupleExplorers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Philadelphia City Center

Property: Four Points by Sheraton Philadelphia City Center
Address: 1201 Race St, Philadelphia, PA 19107-1617
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #62 of 86 Hotels in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Philadelphia City Center 3*
Number of rooms: 92
Official Description (provided by the hotel):
Conveniently located at the heart of Philadelphia, Four Points By Sheraton Philadelphia City Center offers comfortable accommodations, and is just a short walk from the Strayer University. This three-star hotel features a state of the art fitness center for guests to work out effectively. All rooms are smoke-free and fully air-conditioned. Each is equipped with a 32-inch flat-screen TV with cable channels, coffee and tea making facilities, and a private bathroom with designer toiletries. The hotel’s business center offers fax and photocopying services. Free Wi-Fi connection is available throughout. In addition, a gift shop and a 24-hour front desk are found on-site. Cherry Lounge and Restaurant serves American classics and comfort foods for breakfast, lunch, and dinner. Furthermore, there are other dining options just within walking distance. Four Points By Sheraton Philadelphia City Center is within a ten-minute walk from the Pennsylvania Convention Center. Liberty Bell Center is two kilometers away. Self-parking is located a block away for $29 a day or for $34 with in/out privileges. Upon check-in, a $35 hold will be authorized on your credit card and reimbursed if not used. ... more   less 
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Also Known As:
4 Points By Sheraton Philadelphia City Center
Four Points By Sheraton Philadelphia City Hotel Philadelphia
Four Points Philadelphia
Philadelphia Four Points

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