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“Awful”

James Restaurant & Bar
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2
Tue, 10/22
8:00 PM
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Ranked #875 of 5,331 Restaurants in Philadelphia
Description: A new Urban Restaurant & bar experience in the heart of Philadelphia's Logan square neighborhood. Whether you are hosting a birthday dinner, baby shower brunch, bridal shower brunch, rehearsal dinner or corporate private dining, our private event services feature specialized menu options, choose from our main dining area or one of our private dining rooms.
Restaurant details
Description: A new Urban Restaurant & bar experience in the heart of Philadelphia's Logan square neighborhood. Whether you are hosting a birthday dinner, baby shower brunch, bridal shower brunch, rehearsal dinner or corporate private dining, our private event services feature specialized menu options, choose from our main dining area or one of our private dining rooms.
Reviewed 4 weeks ago via mobile

Waited at the check in spot for around fifteen minutes, we were a party of three. At no point was our presence even acknowledged . The intermittent appearances of staff at said check in spot were spent dealing with complaints from people who had visited the restaurant or people who were trying to eat in the restaurant but challenged in doing so as they had not been provided with food.

Seemed totally understaffed and during our wait we observed no one eating, no one being served food or drinks.

Voted with our feet and went somewhere else. I’d avoid is like the plague .

Date of visit: September 2019
Thank jcolesw2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 - 8 of 51 reviews

Reviewed September 8, 2019

My wife and I stopped by for a dinner and found a great restaurant. First, we started with Chicken Noodle Soup vegetables, rigaton, rosemary, and garlic. Second, James Romaine Salad grana padano crisp, grape tomato, roasted garlic-parmesan dressing, herbed croutons. Then, Potato Crusted Atlantic Salmon roasted potatoes, creamed spinach & grape, tomato, lemon-caper sauce. Delicious. Great service with a relaxed feel.

Date of visit: June 2019
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Thank Mahalo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2019

Common theme I read was service poor. It is horrible or non existent! Not even busy!The food was ok to poor. Waitress could not help us with recommendations. Spilled water in front of table and no one wiped up. Lob&crab bisque ok. Tomato soup gross,wings habenaro ok,sweet potato hummas tasted like cold whipped sweet potatoes with a 1/4 inch lineof a hot sauce on it. only flavor. 5 pieces of bread and 5 carrots and zucchini sticks. crab cake sandwich fair. My husband felt sick after. 2 burgers ok. Not medium as ordered. Came with sweet potato chips which were soggy and very cold. Son asked for fries with burger. Told it would be additional charge(maybe $2?) she forgot. and when we finally saw her, halfway done with food and by the time fries came out we were done eating. Charged us app portion size. Not big.Asked for more water and never came. Asked someone else..Meatball skillet 3 tiny meatballs cut in half. Dollup of cheese in middle. Had 1/2 hour left, stupidly asked for a coffee and dessert. took 15 min to get dessert. got one fork and 1 napkin the table. Now 18 min and no coffee. flagged someone down for check. Then Waitress ran by and dropped coffee at table and took bill. Decided to drink and shouted I need cream. Took 4 minutes to get cream. Told her service terrible. Told me they had to make? she just said anything. Tip dropped to 15% and I wanted to subtract coffee but hubby did not. Not worth the trip and we were 15 min away. They manager and owner need to read reviews and make service better. The waitresses ran by tables, rarely came back and never checked on you to see if you needed something.

Date of visit: August 2019
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Thank Leslie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2019 via mobile

Super nice ambience, music, not that loud which i loved it! Food were normal nothing wow but they can get better in that point. Drinks really good my husband like it a lot, the service was quite good.

Date of visit: August 2019
Thank SSchiffino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2019

Enjoyed a wonderful, delicious dinner last night at James. This was our first visit to James and we were pleasantly surprised at the great service & dinner we experienced. Our servers, Samantha & Justin, were pleasant & courteous and made out dining experience a pleasure. We will definitely return to this great restaurant again on our next trip to the city.

Date of visit: August 2019
    • Value
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Thank Carole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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