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“CLUB LOUNGE”

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Sheraton Philadelphia Society Hill Hotel
Ranked #33 of 89 Hotels in Philadelphia
Certificate of Excellence
Reviewed November 8, 2012

This Hotel was a great surprise. I chose it b/c of the 4 star rating. It is in a great little area where everything is in walking distance.

I had a choice of getting a traditional room or the "club lounge"...GET THE CLUB LOUNGE. It is a little more expensive however it comes with breakfast and appetizers in the early evening. This is not your traditional crappyhotel food. It was very good, with food for all preferences, even vegan. They have an attendant that is super helpful and keeps the lounge very clean.

The whole staff is more than professional and some are very good looking.

As I mentioned, this place broke my birthday curse. As I checked in, Nelson, was so kind to send up a bottle a champagne with chocolate strawberries when he had heard about my birthday curse. Nelson is beyond nice and he was the starter of the awesome weekend.

I want to go back to the hotel more than I want to visit Phily and I love the city.

You will not be disappointed.

Room Tip: Club lounge is a must
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  • Stayed: October 2012, traveled on business
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Thank Kiramoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSocietyHill, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this reviewResponded November 9, 2012

Dear Kiramoto,

Thank you for choosing to stay at the Sheraton Society Hill. We appreciate you taking the time to review our hotel. We are pleased to learn that you were happy with our service and enjoyed our amenities like the Club Lounge. We hope in the near future if you ever find yourself in Philadelphia you choose to stay with us again.

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825 - 831 of 1,008 reviews

Reviewed November 8, 2012

When the past week left us powerless and in the dark, we headed down to Philly in survival mode with our menagerie of animals and not much else. At the same time, The Sheraton Society Hill went into super hospitality mode for us. We stayed in a spacious, clean, warm room with all the luxuries of home. Concierge and staff assisted repeatedly in providing hospitality services and even facilitated my being able to vote on location. But by far best of all, was the friendly, helpful, eager and enthusiastic staff at their Taste's Bar. Kate was super sweet and guided us to night spots and eateries in the area. Both Danny and Kate also were vigilant about keeping our glasses full, again always with a smile! Anthony, the bartender we met on another shift, greeted us with a huge smile, an immediate "come in out of the cold" warmth, and directions to the best Italian restaurant in the area for a superb dinner. Thanks Anthony. The night shift valet, Anthony, was friendly and good company during my midnight forays down to the lobby. Lastly, I would be remiss if I didn't mention the sweetest gal, Merion, at the Starbucks cafe, who kindly offered me coffee at 5:30 a.m. and was always cheerful and kind. Didn't expect this kind of reception to my preconceived image of the businesslike Sheraton. Thankfully, in this case I was wrong and they all went above and beyond while we weathered the storm from their retreat!

  • Stayed: November 2012, traveled with family
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Thank marla1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSocietyHill, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this reviewResponded November 9, 2012

Dear marla1955

We are so happy that in the midst of the hurricane we were able to provide you with service that went above and beyond what you expected. We truly thank you for taking the time to review our hotel, and providing us with such wonderful comments about our staff and service. We hope in the near future and under better circumstances you are able to stay with us again. Thank you

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Reviewed November 8, 2012

Delightful experience, great beds and decor , free donuts, top notch service only minus expensive parking, great location a definite place to stay , close to great restraunts,historical sites and entertainment venues.

Room Tip: Ask to be near elevators
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  • Stayed: November 2012, traveled as a couple
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1  Thank abigjudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSocietyHill, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this reviewResponded November 9, 2012

Dear abigjudge,

Thank you for choosing to stay at the Sheraton Society Hill. We greatly appreciate that you took the time to review our hotel. We are so glad to learn that you had an enjoyable stay. Our parking facility allows our guest to valet their car and feel at ease knowing it is close by and safe from any harm. We do hope that in the near future you choose to stay with the Sheraton Society Hill again.

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Reviewed November 2, 2012

The hotel was very nice. However the wifi was not free. The charge was 9.95 for a day. Very maddening! Not true to what was advertised at this site. As wifi was important to us, we were disappointed not only by the hotel but also by the website.
The restaurant food was very good. We only spent one night so I can not comment on the location.

Stayed: November 2012, traveled with family
1  Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSocietyHill, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this reviewResponded November 5, 2012

Thank you for choosing to stay at the Sheraton Society Hill. We thank you for taking the time to review our hotel. We greatly apologize that the information that was communicated to you was inaccurate. We do have free Wifi in the lobby and the Sheraton Link is available to all of our guest at no extra charge. If you could reach out to Christopher.petrucci@sheraton.com to inform him of the website you used so that we may correct the error. We do hope the next time you are in Philadelphia you choose to stay with the Sheraton Society Hill

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Reviewed October 31, 2012

I really like this hotel. The location is excellent, walking distance to the Independence Seaport Museum, Old City, and historic sites. The restaurant has great food, and all staff- from the valet to front desk, to the restaurant servers- are consistenly excellent.

  • Stayed: October 2012, traveled on business
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Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSocietyHill, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this reviewResponded November 1, 2012

Dear Mike S,
Thank you for taking the time to review our hotel. We are glad that you chose to stay with us and are so happy to learn that you enjoyed your time with us. We hope the next time you are in Philadelphia you choose to stay with us again

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Reviewed October 31, 2012

The Sheraton Society Hill is a beautiful hotel with the comfiest beds ever! The staff is courteous, knowledgeable, highly professional and always cheerful. It is perfectly located to all the sites in Philadelphia, both historic and modern. I recommend this property to all my out of town guests, whether for business or personal travel and stay here myself when needed. The best kept secret about this hotel is the indoor pool. It's lovely! Enjoy.

Room Tip: This is a Starwood property so enjoy the benefits of membership and sign up for the program.
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  • Stayed: October 2012, traveled with friends
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Thank MermaidLovestheOcean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSocietyHill, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this reviewResponded November 1, 2012

Dear MermaidLovestheOcean,
We truly appreciate you taking the time to review our hotel. We are thrilled that you always have an enjoyable time whenever you stay with us, and thank you for sharing our property with your friends and family. We look forward to your next stay with us.

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Reviewed October 30, 2012

Stayed two nights at Sheraton Society Hill, Oct., 2012. It is newly re-decorated. Sparkling clean. Quiet location. Close to most all the US historical history homage.
The hotels food was very good. The bar spacious, and Anthony took good care of us each night. He even shared one of his personal cannelloni with us (the best we'd ever eaten!).
And, Thank You Anthony, for introducing us to such a delicious bakery!
Most everyone at the Sheraton welcomed us. We were given directions to places of interest, which was 'very helpful' as we were on a short timetable as "tourists". They were directions to just some of the most important 'must sees' to visit in our limited time in Philly. And directions to great places for dining. Philadelphia has so much to offer! Tourist books are helpful, but it doesn't compair to what the locals can tell you about their city.
We will make a visit to this Sheraton again!
Our thanks for a great stay to everyone at the Sheraton Society Hill!

Room Tip: Visit with the staff. They are so knowledgeable.
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  • Stayed: October 2012, traveled as a couple
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Thank botanicalsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSocietyHill, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this reviewResponded November 1, 2012

Dear BotanicalSA,
Thank you for taking the time to review our hotel and share your comments about our hotel and staff. We enjoy reading comments about our staff and the wonderful service they provided to you. It is important for our staff to hear how happy our guests are with the services they provide and to know they are doing a great job. We hope the next time you are in the Philadelphia area you choose to stay with us again.

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Additional Information about Sheraton Philadelphia Society Hill Hotel

Address: One Dock Street, 2nd and Walnut Streets, Philadelphia, PA 19106-3939
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotel in Philadelphia
#27 Business Hotel in Philadelphia
#34 Romantic Hotel in Philadelphia
Price Range: $153 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Philadelphia Society Hill Hotel 4*
Number of rooms: 364
Official Description (provided by the hotel):
Situated in the heart of the nation's most historic neighborhood, Sheraton Philadelphia Society Hill Hotel is the perfect setting for a memorable visit. Our hotel is tucked within the Old City district of Philadelphia - home to world-class attractions such as Independence Hall, The Liberty Bell, The National Constitution Center, and Penn’s Landing. Well-appointed guest rooms offer everything you need to relax and refresh during your stay, including our Sheraton Signature Beds. Join us at Taste for creative American cuisine, and spend time discovering Philadelphia - our unbeatable Old City hotel location places your near historic landmarks, as well as local sports stadiums and great year-round events. ... more   less 
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Also Known As:
Sheraton Society Hill Hotel Philadelphia
Sheraton Hotel Philadelphia
Sheraton Philadelphia
Philadelphia Sheraton

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