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“A great family hotel” 5 of 5 stars
Review of The Franklin Hotel at Independence Park

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The Franklin Hotel at Independence Park
4.0 of 5 Hotel   |   401 Chestnut St, Philadelphia, PA 19106-2425   |  
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Ranked #14 of 84 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A great family hotel”
5 of 5 stars Reviewed July 5, 2013

We came for the 4th of July and what a great location. The hotel was within walking distance to everything. Great local restaurants abound and did I say everything is in walking distance? The staff is very professional and the rooms were well appointed. A Philly must!

  • Stayed July 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank knyosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,497 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (220)
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Sydney
Level Contributor
362 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
5 of 5 stars Reviewed July 5, 2013

I am really glad we booked the Omni Hotel in Philadelphia. The location is great - extremely close to all the tourist attractions and the hop on and hop off tourist bus. We had a very large room overlooking the Delaware River on the 11th floor. All staff were extremely friendly and nothing was a trouble. I would strongly recommend this hotel. There is an old world charm to the decor. The gym is perhaps one of the best hotel gyms I have encountered. This hotel has everything going for it. We stayed at over 20 hotels in our 6 week holiday throughout Canada and USA and I would rate this as being in the top 3 hotels we have stayed at.

Room Tip: Ask for a room overlooking the Delaware River (preferably on a corner position. The views are very...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SydneyTraveller_2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, TN
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 5, 2013

We reserved a room at this property with two queen beds. We were traveling with our 2 kids and need that sleeping set up. When we arrived, the desk person said all of those were sold out and we had a room with a King and a pull out. After a day of travel, we were less than pelase to consider sleeping three in one bed. Asked for the manager who imediately gave us another king bed room and solved our problem. They actually let us keep that arrangement the entire stay so we did not have to move all of our stuff a second time.
Great location as well

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank gherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armonk
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 3, 2013

We just returned from a lovely stay in Philadelphia. The hotel was a high point thanks to very friendly service, perfect location, and thoughtful extras. Every night the staff brings up complimentary milk and cookies for the kids, and every morning they left 2 complimentary beverages of our choice at our door at a time selected by us. What a nice touch! We ate in the Azalea restaurant for breakfast and it was just as nice.

We stayed on a Deal Chicken special rate which made this a real steal. Even with this third party booking check in was still a breeze and express checkout flawless.

Thanks for a great stay!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle Washington
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 2, 2013

Our stay in Philadelphia was so amazing!! The Omni Hotel is directly across the street from Independence Hall! We felt safe in the city & had easy access to our touristy destinations by foot :) The service at the Omni was top notch!! The front desk was welcoming, our room was ready (& faced Independence Hall!), the Concierge was welcoming & very helpful, the valet guys were prompt, the restaurant was grand with good food & wine & the waitstaff was sweet, and our every need was catered to :) I travel frequently & highly recommend the Omni Hotel if you are visiting Philadelphia!!! We will definitely return :)

Room Tip: Ask for a room facing Independence Hall :)
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank anonymous327_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange, California, United States
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 30, 2013

We stayed for two nights to see the nearby tourist sites, and couldn't have been happier with this hotel. The front desk service was superb. Any "touristy" question we had was enthusiastically answered.

On to the rooms. Not only were the rooms clean (any hotel can do that), they had an upscale, classy feel to them. They were also very well insulated, as I could scarcely hear anything outside the room.

Room Tip: Our room overlooked the Second Bank and the park surrounding it. Very nice view.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gros Islet, St. Lucia
Level Contributor
289 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed June 28, 2013

My husband and I spent four nights at the Omni for a wedding. The service was impeccable. Our room was very large. The bed was very comfortable. The morning beverage delivery was very nice. We attended a rehearsal dinner in the hotel and the food was good, particularly the salmon.

Parking at the hotel is very expensive. It's a little cheaper if you self-park at the garage on 4th Street. There are also cheaper lots on 2nd Street. If you don't mind walking a few blocks, you can get coupons for area parking lots on the Central Parking website.

The hotel is convenient to most attractions, particularly the Liberty Bell. If you're traveling with children, walk over to Market Street to the Franklin Fountain, an old fashioned ice cream parlor.

Room Tip: Ask for a room with a park view. The end units on each floor are about 100 square feet larger than...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank ccesq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Franklin Hotel at Independence Park

Property: The Franklin Hotel at Independence Park
Address: 401 Chestnut St, Philadelphia, PA 19106-2425
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Philadelphia
#6 Family Hotel in Philadelphia
#7 Luxury Hotel in Philadelphia
#10 Green Hotel in Philadelphia
#14 Business Hotel in Philadelphia
#15 Romantic Hotel in Philadelphia
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Franklin Hotel at Independence Park 4*
Number of rooms: 150
Official Description (provided by the hotel):
Like the forefathers who inspired the birth of a new nation, this hotel invites you to join a hotel revolution. Formerly the Omni Hotel at Independence Park, this hotel is about to undergo a transformation to an exciting new hotel designed to set new standard among Philadelphia Hotels. Our 150 exquisitely appointed guest rooms, some of Philadelphia's finest accommodations, are the ultimate refuge. Featuring a blend of sophistication and charm, our deluxe hotel rooms offer a park view or overlook Independence National Park. A fine dining restaurant overlooking Independence Park, Azalea serves delectable American regional cuisine for breakfast, lunch and dinner. Host your inspirational meeting or banquet in spaces where national history has been forged. Philadelphia's most popular things to see and do are only steps away from our hotel doorstep. Concierge services and business center on hand help facilitate business endeavors. Complement your meeting with customized catering services and modern audiovisual facilities. This luxury downtown Philadelphia hotel offers elegance and style at its best-all within walking distance of the Liberty Bell, U.S. Mint, Independence Hall and Franklin Court, the site where Benjamin Franklin's House once stood. ... more   less 
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Also Known As:
Omni Hotel Philadelphia
Omni Hotel Independence Park
Omni Philadelphia

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