What a great hotel - allowed early checkin - valet service friendly and efficient. Being a Select member gets you free coffee or juice in the morning...what a delightful benefit. Lobby is welcoming and staff were totally friendly and helpful
I recently stayed at this location in Philly
Upon pulling up to the Hotel I was greeted promptly and pleasantly.Check in was fast and easy.
The room on the 10th Floor had a great view of Historic district and the river. The location is really great. The hotel staff were great in giving me guidance and directions to the restaurant I had dinner reservations at, advising it was a pleasant walk and not too far.
Everyone said Hello and were very pleasant
I absolutely recommend staying here.
We stayed at the Omni just for one night. We took the train from Lancaster and we arrived fairly early, we went to the hotel and it was about 11AM and while our room was not ready at that time, it was ready by noon and they called us to let us know. We did walk a bit but it was chilly so we came back and sat beside the fireplace in the lobby and warmed up. Our room was beautiful and overlooked the park. Everyone on staff was friendly, we went to see the new spa/pool area which they are still working on, but it was still beautiful and the staff was very professional. We had breakfast in the AM at the buffet and it was excellent along with the service. We had a wonderful time and will absolutely use the Omni again.
We stayed there only for one night, I had one King Corner Room, was nice and clean. Since we have a little one with us, the front desk gave me a kids goody bag, that was very nice. The location is great, only one block from the Independant Hall and liberty Bell,Only thing was parking can be expensive. I will stay again
We stayed here for a historic tour of Philadelphia. The hotel is immaculate. The service is excellent. The rooms are adequate, and the windows open a little bit to get some fresh air. We were on the 11th floor with a beautiful water, and historic area view. Breakfast room service was excellent, and right on time. Morning beverage service is offered if you are a member of Omni Hotels (do this online for free). Also they bring the children cookies and milk at night. The valet was worth it. The door people were helpful, and polite. The front desk service was excellent, and quick. The housekeepers were efficient. It has a pool, and sauna which my daughter loved. It has a fitness club which is adequate. Hotel will email you info about the area ahead of time, so you can plan your trip.
We did have dinner at the hotel one night. I did not care for the food, but the breakfast buffet was awesome. We did not use the bar in the lobby, but it seemed quiet, and clean.
My daughter got food poisoning the first night, and I had to take her to a hospital. Jefferson hospital is a one minute cab ride, and the staff there were excellent. Hotel service was so helpful, and understanding. They took away all the soiled linens, and cleaned the bathroom with bleach. They also shampoed our rug. Don't eat at the Continental. Cheesesteak eggroll, was the culprit.
My husband, and my other daughter enjoyed a private history tour with Thomas Walker, a local tour guide. You can book him through the hotel. If you have children, don't worry. He will make it interesting, and fun for them, too. You pay $50/hr which is not much more then a historic bus tour. You get a private guide for your family, he uses his vehicle, he gives the kids a toy, and gets some great personal photos for your family. My husband said he was worth every penny, and my nine year old daughter talked about what she learned all day. Book right through the hotel. He will call you ahead of time to personalize your tour.