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“Excellent hotel!”

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Loews Philadelphia Hotel
Ranked #7 of 86 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersBronze level
Washington, DC
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent hotel!”
Reviewed March 30, 2013

We booked a room here for a Friday night a few days in advance - using credit card points. I expected to be put in a room on a low floor looking out on an alley, but instead found we had a beautiful, spacious room on the 28th floor with a wonderful view of the city. Every member of the staff we encountered was extremely courteous, friendly, welcoming and helpful. The 5th floor fitness center and pool were outstanding - large, clean, and well-equipped. The 2 lane lap pool was excellent for lap-swimming, unlike most hotel pools. The mini-fridge and Keurig coffee maker in the room were a nice convenience. Bottled sodas from the vending machines were reasonably priced at $1.25. The location of the hotel was great - close to many restaurants, stores, and Reading Terminal Market. We thoroughly enjoyed our stay and would love to return in the future!

Room Tip: Definitely ask for a high floor with a city view
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  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank reilly99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review, May 16, 2013
Thank you for your review of your stay at Loews Philadelphia hotel. At Loews Philadelphia hotel we treat every guest the same; whether you are paying with your credit card points, credit card or through a third party. We are here to provide a service and we are pleased to see that we exceeded your expectations; from our friendly staff to our excellent spa/ health club. We can’t wait for your return.

Sean Clancy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,132 reviews from our community

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English first
Brooklyn, New York, United States
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 28, 2013

My girlfriend and I had stayed at the Loews Philly this past weekend. The hotel was beautiful and the rooms had clearly been recently renovated. We asked for room higher up and were moved from 9 to 25 with incredible views of the city in two directions.

Every request we had was immediately met. They even brought us Champagne glasses in under 5 minutes, and this was with a packed hotel (there must have been at least two weddings there, plus a ton of conventioneers besides regular guests).

The staff were all really friendly from the doormen to the bartenders. Being around the corner from sports store Mitchell and Ness, didn't hurt either.

Room Tip: Definitely asked for a higher up floor, they will happily accommodate you!
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Joshua S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review, May 16, 2013
What a wonderful review. We are so ecstatic that you found our staff friendly and accommodating. Our motto is “we aim to please”. Thank you for staying with us and we look forward to your return.

Sean Clancy
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Saint Charles, Missouri
2 reviews
Reviewed March 27, 2013

Excellent hotel. Extremely classy. Located near just about anything you could want to do in Philadelphia. From check in until check out, everything I needed was handled quickly and professionally. The Premium Rooms were extremely nice and provided access to a spacious and relaxing lounge with excellent views.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, General Manager at Loews Philadelphia Hotel, responded to this review, May 16, 2013
Thank you for a great review and rating us as “One of the Best” hotels. We are happy to hear that you enjoyed your stay and found the hotel to be excellent and extremely classy. We hope to see you again.

Sean Clancy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 26, 2013

We spent 3 days here during the NCAA basketball tournament. We had booked an upgraded Grand Luxury King room months before and the room was perfect. We had 2 window views from our corner room high atop of the property. The City side view was spectacular. Room was large and well-appointed. Good Hi Def TV. Service was consistently friendly from all from check in to concierge to bar and restaurant. We had drinks late one night in Sole bar and 2 breakfasts in hotel. The "banana split" breakfast of Greek yogurt, lots of berries and banana walnut bread was a steal at $10. Yes, parking is expensive, but you do pay for convenience and security.City hall SEPTA stop is only a short walk away.
Take the elevator to 33 for magnificent views of both sides of the city.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OutsideShot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, April 1, 2013
Thank you for the great comment. We were honored to be a part of the NCAA Tournament Week. The energy and fun that the guest brought with them was very exciting for the hotel and the city. We hope the “City of Brotherly Love and Sisterly Affection” will have the opportunity to host several games again. Thank you again for your review.
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New York City, New York
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 25, 2013

A pleasant stay in Loews Philadelphia with top-tier service and friendliness on the part of the doorman, concierge, baggage staff. The room was nice, the view was not (not a big deal). The one complaint my wife had were "dust bunnies" in the common area of the 12th floor, which I wouldn't have noticed until she pointed it out.

Otherwise, the building is cool in an historic kind of way (has an old time bank vault and one of the first "automatic elevator banks" in the country. Walking around the neighborhood can be a schizoid experience -- the local scene is alternately hip and sketchy. Terrific bars and restaurants within walking distance (the concierge recommended El Vez for a Mexican lunch, and Green Eggs for brunch -- both excellent recommendations). $48 overnight for the hotel's valet parking is off the charts expensive, I must say, but park half a block away on 13th Street for $17.

Bottom line, the stay was a terrific value and we will be back, though we'll ask for a room with a view next time.

Room Tip: Ask for a room with a view of the city skyline, or you'll wind up with an ugly panorama of other...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NY_biz_traveler_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, April 1, 2013
Thank you for taking the time to place a review on Trip Advisor. Loews Philadelphia is known for its history of the PSFS Building as well as our “top-tier service and our friendly Staff.” However, I see that we need to work on those “dust bunnies”. I will be speaking with our Director of Housekeeping to make sure our hotel is spotless from top to bottom. Thank you for your feedback and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doylestown, Pennsylvania
2 reviews
Reviewed March 24, 2013 via mobile

My family and I were here this weekend for the Amerikick internationals karate tournement. We got here on Friday around 11:30 expecting to only be able to drop our bags off and go sightseeing. We went to check in desk and they had us in our room 1812 within 5 minutes! We got to our room and it was clean.(except the one douvete which they came in and changes it right away). We went up to the 33 floor to see the view was spectacular! We went over to the convention center for the first night of competition and we came back to the hotel. We were hungry and wanted pizza delivery and the concierge told us about nypd pizza which was fabulous. The Saturday the day of the tournement everyone we came across said good luck to our son and greeted our three year old with a smile. When we got back they congratulated our son on his winnings. After dinner we went out for ice cream. When we left the hotel the doormen greeted us and asked us if we needed a cab but we walked and on our walk back the doorman tarique stopped us and started talking to us about karate.
Everyone was so nice to us.
When we checked out they told us that we were getting our money back that they ran when we checked in and they didn't tell us it would take a couple a days to get back in our account which was the money we alotted for food when we checked out but Jaime took care of that and got it realesed to us! Thank you for a awesome stay

  • Stayed March 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rdetweiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, April 1, 2013
Wow so many exclamations points. Thank you for making us your “favorite Philly hotel.” Congratulations on your son’s win. Our staff of service professionals strives to make every stay memorable; from engaging in conversations, offering assistance, to greeting you with a smile during every encounter. Tarique is a huge karate fan and was just as proud of your son’s victory as you were. I see we were not so thorough in the cleanliness of your duvet cover and your room credit. However, I am happy to see that Jaime and Housekeeping were able to rectify he situations swiftly and to your satisfaction. I will be reviewing your comments with our Director of Housekeeping. Thank you again and we can’t wait to see you again.
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Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 24, 2013

We just got home from our stay at the Loews. From the moment we checked in, to the moment we left, the service was excellent. I have never stayed in a hotel where the staff was so attentive and completely did their job with a smile. The room was clean and we had a beautiful view of the city. I would definitely stay here again.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jkillian76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, April 1, 2013
Thank you for taking the time to complete a Trip Advisor review for all of us here at the Loews Philadelphia Hotel. We’re glad that you enjoyed your stay so much and that you found everything to be excellent….. Thank you for your comment and recommending the hotel.
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Additional Information about Loews Philadelphia Hotel

Property: Loews Philadelphia Hotel
Address: 1200 Market Street, Philadelphia, PA 19107-3615
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Philadelphia
#6 Luxury Hotel in Philadelphia
#7 Family Hotel in Philadelphia
#9 Green Hotel in Philadelphia
#10 Business Hotel in Philadelphia
#12 Romantic Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Loews Philadelphia Hotel 4*
Number of rooms: 581
Official Description (provided by the hotel):
The first skyscraper ever built in the City of Brotherly Love is home to Loews Philadelphia Hotel. Contemporary decor and gracious hospitality make Loews Philadelphia one of Center City's most inviting luxury hotels, recognized as one of the "World's Best" by Travel + Leisure readers. The supremely comfortable 581 guest rooms include 12 suites and 54 concierge club rooms, all of which are luxuriously appointed and are furnished to suit the needs of both families and business travelers Located in the heart of the city with the famous PSFS sign still illuminating the Philadelphia skyline, Loews Philadelphia Hotel is perfectly situated so you can take advantage of everything this city has to offer. ... more   less 
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Also Known As:
Philadelphia Loews
Lowes Philadelphia
Loews Hotel Philadelphia

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