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The Logan Philadelphia, Curio Collection by Hilton
Ranked #11 of 87 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersBronze level
Reviewed May 8, 2013

The location is excellent....across from a park, tour buses right across the street and a beautiful fountain. Spa is nice, good massage and nice pool. Room is okay, but do not like big screen television and too modern looking for my taste, but very clean. Would stay here again, but on my next trip will check out another more intimate hotel and compare. Want to add that the bed was comfortable, but the pillows were very uncomfortable...too big and clumsy.

  • Stayed: September 2012, traveled solo
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1  Thank AnnainNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael N, Hotel Manager at The Logan Philadelphia, Curio Collection by Hilton, responded to this reviewResponded May 25, 2013

Dear AnnainNy,

Thank you for sharing your experience with us! Our location certainly is something we are very proud of in the heart of the Parkway Museums District. We hope you will stay with us again and we will be happy to provide you with different pillows to ensure you the best night's sleep!

Sincerely,
Michael Nenner

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Reviews (1,113)
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888 - 894 of 1,113 reviews

Reviewed May 8, 2013

There is always room for improvement at any hotel. So yes some things more maintenance. But the service is very good. The Fountain Restaurant was exceptional. The location is great, ran up the "Rocky" steps...Getting Stronger. Ate my first Philly Cheese Steak with out the wiz, but with provolone; very good. Went to Marimoto for dinner, excellent. Wish I had more time to stay. The bed was very comfortable and I slept very well.

Room Tip: You choose, it's your $
  • Stayed: April 2013, traveled on business
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Thank Carrie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiaD, Public Relations Manager at The Logan Philadelphia, Curio Collection by Hilton, responded to this reviewResponded May 24, 2013

Dear Carrie S,

Thank you for your review! Wow - you really made the most of your trip to Philadelphia! We love to hear that. Food in Philly is certainly one of our biggest assets. We hope you will come back and have another 'delicious' stay with us soon!

Best,
Christia

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Reviewed May 8, 2013

We traveled with our 2 grandkids, 1 was diabetic. We put her insulin in the room refrigerator and staff noticed it and wrote a personal note, explaining that if this was not ours, they would have it removed immediately. We were very impressed by this. Well done. Also, the other child has a peanut allergy, and upon explaining this to the restaurant waiter, the chef was brought to the table to speak about what foods were ok and which foods to avoid. Very good service. Thanks for the experience, this was the first stay at a luxury hotel for my grandkids and I wanted them to experience the Four Seasons. They loved it! Keep up the good work. We stay at 4S whenever possible.

Room Tip: Ask for a view of Logan Square, else you may get the court yard.
  • Stayed: April 2013, traveled with family
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2  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiaD, Public Relations Manager at The Logan Philadelphia, Curio Collection by Hilton, responded to this reviewResponded May 24, 2013

Dear John L,

Thank you very much for sharing your review of our hotel! Our kitchen is very willing to adapt to special dietary needs, allergies and restrictions. We are so happy we could do that for your grandkids. We hope they too will become Four Seasons travelers for life!

Best,
Christia

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Reviewed May 7, 2013

Great Service. Great front desk staff. Food is quite good and room service fast. It may be a bit worn here and there but overall the things that matter are on point. It's a great Center City location as well. Very close to all activities.

Room Tip: Get a room on a higher floor with a fountain view.
  • Stayed: October 2012, traveled with friends
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1  Thank travelgal057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiaD, Public Relations Manager at The Logan Philadelphia, Curio Collection by Hilton, responded to this reviewResponded May 22, 2013

Dear travelgal057,

Thank you for your review! We are happy you appreciated our location in the heart of the Parkway Museums District and especially that you enjoyed the service. We hope to see you back again soon!

Sincerely,

Christia Donohue

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Reviewed May 6, 2013

This hotel group maintains an exceptional quality. It is expensive but if you are looking for a first-class experience this qualifies. Every member of the staff upbeat and attentive. The lever on our shower broke, we informed the concierge, returned in two hours, and it was repaired.
The Fountain is a superb restaurant with outstanding food and service located in the hotel.
My only downside is once again an upscale hotel charges for Internet service.

  • Stayed: May 2013, traveled as a couple
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1  Thank Jr. Md Thad C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2013

The hall ways have ripped carpet and wallpaper. For two days the hallway lights near my room flickered non stop. No one seemed to care. The room was warn and although it had all the normal four seasons items, it just seemed like the property was well passed its best.

When I checked in they were using new tablets. They lost my newspaper request. So no newspaper was delivered.

The lobby seemed tired as well.

Good location and the service was still good. But you expect more from the Four Seasons.

Room Tip: Ask if they have any renovated rooms.
  • Stayed: February 2013, traveled on business
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1  Thank Rob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael N, Hotel Manager at The Logan Philadelphia, Curio Collection by Hilton, responded to this reviewResponded May 25, 2013

Dear Rob P,

Thank you for your honest review, although I am sorry we did not meet your expectations. I am sorry to know you felt like we didn't care that things were not perfect with your stay, as that is not how we wish anyone to feel when staying with us. We are looking forward to a renovation of the guest room hallways later this year. I would like to talk to you more personally about your experience. Please feel free to contact me via e-mail at michael.nenner@fourseasons.com or 215.963.1500.

Sincerely,
Michael Nenner

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Reviewed May 1, 2013

We spent two nights at the Four Seasons and could not have been more pleased with the accommodations or the services provided by the staff. In addition, the location of the hotel made it easy to get the the Barnes Museum and the Philadelphia Museum of Art. Also we enjoyed a fine meal at the hotel's restaurant. But what always differentiates a Four Season Hotel is the professionalism of its staff. No one beats the Four Seasons when it comes to customer service.

  • Stayed: April 2013, traveled as a couple
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Thank golfpoet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Logan Philadelphia, Curio Collection by Hilton

Address: 1 Logan Sq, Philadelphia, PA 19103-6933 (Formerly Four Seasons Hotel Philadelphia)
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Philadelphia
#8 Luxury Hotel in Philadelphia
#10 Green Hotel in Philadelphia
#16 Romantic Hotel in Philadelphia
#17 Business Hotel in Philadelphia
#24 Family Hotel in Philadelphia
Price Range: $189 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Logan Philadelphia, Curio Collection by Hilton 4.5*
Number of rooms: 391
Official Description (provided by the hotel):
The Logan is an independent hotel that blends sophistication with modern luxury. As Philadelphia's hotel we are a social hub in the heart of the cultural district, complete with outdoor living spaces and unique culinary experiences. We share the story of this great city through our inspired design features and locally curated art collection. Located on historic Logan Square, The Logan Hotel is within easy walking distance to Museums, galleries and the Franklin Institute. This modern luxury hotel features 391 guest rooms and suites, over 14,000 square feet of event space, full service Spa & Fitness, Urban Farmer Steakhouse, The Commons Lobby Bar and the city's biggest and best roof top bar, Assembly. ... more   less 
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Also Known As:
4 Seasons Hotel Philadelphia
Four Seasons Philadelphia
Philadelphia Four Seasons

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