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“Unexpected Grace!”

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The Independent Hotel
Ranked #38 of 88 Hotels in Philadelphia
Certificate of Excellence
Reviewed August 31, 2013

Stay at The Independent! You will NOT be disappointed!! Every request was met with grace and accommodation. ...and additionally, there were many unexpected "extras". It was a beautiful and quiet retreat in the middle of fun Philly!

Room Tip: super cool bathroom...room 207
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  • Stayed: August 2013, traveled with family
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1  Thank Leslie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, General Manager at The Independent Hotel, responded to this reviewResponded September 1, 2013

Dear Leslie H,

Thank you for choosing The Independent on your recent visit and for commenting on your recent stay.

I am very happy to hear that you had such a great stay with us, and that our staff was able to fulfill all of your requests kindly and efficiently. I agree that we have many "unexpected extras" for our guests, such as complimentary gym passes and a wine and cheese reception. It's amenities like these, along with the staff's outstanding customer service and a perfect location, that distinguish us as one of Philly's best boutique hotels. We strive to do the best job we can and comments like yours are greatly appreciated.

Once again, thank you for your feedback and we hope that if you are in need of a guest room, we will remain your hotel of choice.

Sincerely,
Emily Kuch
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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429 - 435 of 922 reviews

Reviewed August 29, 2013

This small boutique type hotel is conveniently located about 5 blocks from Redding Terminal and the Philly Phlash line for sightseeing and also close to Rittenhouse Square and many nice restaurants. Room was lovely and clean - nice high ceilings, comfortable bed. Erik the manager was friendly and very helpful on the phone when we made our reservations and when we checked in. Price is reasonable and our rate included parking (with a trip advisor coupon) A very basic continental breakfast is delivered to the room - sufficient enough - cereal, yogurt, juice, etc. and coffee and tea always available in the lobby. A little noisy if you are on the main floor near the lobby. Other than that we highly recommend!

  • Stayed: August 2013, traveled as a couple
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1  Thank 196susanm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, General Manager at The Independent Hotel, responded to this reviewResponded August 31, 2013

Dear 196susanm,

Thank you for choosing The Independent on your recent visit and for commenting on your recent stay.

I am delighted to hear that you had such a positive experience at our hotel! It's great to know that you were able to take advantage of the fantastic amenities we offer, as well as the central location of the hotel and the outstanding customer service from Erik. We strive to do the best job we can and comments like yours are greatly appreciated.

Once again, thank you for your feedback and we hope that if you are in need of a guest room, we will remain your hotel of choice.

Sincerely,
Emily Kuch
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2013

Highly recommend this hotel, it offers a local neighborhood 'Philly' experience. Friendly & helpful concierge, great restaurants, short cab ride to Market Street business district, rooms are large, high ceilings, lots of character!

  • Stayed: August 2013, traveled on business
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Thank Cindy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, General Manager at The Independent Hotel, responded to this reviewResponded August 31, 2013

Dear Cindy B,

Thank you for choosing The Independent on your recent visit and for commenting on your recent stay.

It is wonderful to hear that you got the "Philly experience" from our hotel! I agree that we are in the perfect neighborhood in terms of our close proximity to dining options and the business district. We strive to do the best job we can and comments like yours are greatly appreciated.

Once again, thank you for your feedback and we hope that if you are in need of a guest room, we will remain your hotel of choice.

Sincerely,
Emily Kuch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2013

The hotel is very unique and boutique-y. Lots of charm and character. The room was well appointed with big comfy beds and soft sheets. The bathroom was large but the shower stall was rather small so someone who is excessively tall (or wide) might find it a little claustrophobic. The staff was very sweet and on a very hot day they went out of their way to get us cold water for us to carry with us.

My only con with the stay was that I requested a quiet room and my room was right off the lobby. This made for an early morning because we could hear guests and staff talking right outside our door.

The other small thing the hotel could do to improve my stay would be to add outlets near both sides of the bed so that cell phones can be close by while in bed. We had to plug in our phones on the other side of the room because the only outlet near the bed was impossible to reach.

Overall, it was a fine hotel and I felt welcomed and appreciated. I would stay there again.

  • Stayed: July 2013, traveled as a couple
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Thank Ludiak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, General Manager at The Independent Hotel, responded to this reviewResponded August 31, 2013

Dear Ludiak,

Thank you for choosing The Independent on your recent visit and for commenting on your recent stay.

It's wonderful to hear that you appreciated the charm our hotel carries, as well as our helpful staff and comfortable beds. I am, however, sorry to hear that you did not find your room to be quiet enough. If you choose to stay with us again, we would be happy to accommodate you with a quieter, higher-level guest room. We strive to do the best job we can and comments like yours are greatly appreciated.

Once again, thank you for your feedback and we hope that if you are in need of a guest room, we will remain your hotel of choice.

Sincerely,
Emily Kuch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2013

Overall this is a good hotel. The service is good, the room we stayed in was nice and clean. The breakfast is mediocre. Good Internet. However, the best thing about the hotel is its location, close to all the key sites. The people were not great about recommendation re: places to eat. Generally good value, but it's the only hotel I stayed at when in Philadelphia so I'm not sure how other hotels stack up against this place

  • Stayed: August 2013, traveled with family
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Thank Jack J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, General Manager at The Independent Hotel, responded to this reviewResponded August 30, 2013

Dear Jack J,

Thank you for choosing The Independent on your recent visit and for commenting on your recent stay.

I am glad to hear that you enjoyed the location of our hotel, as well as the cleanliness and overall appeal of your guest room. However, I am sorry to hear that you did not get great recommendations for restaurants in the neighborhood. While I know certain members of our staff are more involved in Philly's restaurant "scene", I have taken measures to make sure all front desk agents are equally informed. We strive to do the best job we can and comments like yours are greatly appreciated.

Once again, thank you for your feedback and we hope that if you are in need of a guest room, we will remain your hotel of choice.

Sincerely,
Emily Kuch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2013 via mobile

This has got to be one of the most comforting hotels on our trip so far the staff is absolutely the best and the appointments are just excellent breakfast in bed a def bonus and not expected, simply marvelous.

  • Stayed: August 2013
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Thank Scott V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, General Manager at The Independent Hotel, responded to this reviewResponded August 24, 2013

Dear Scott V,

Thank you for choosing The Independent on your recent visit and for commenting on your recent stay.

Your kind words concerning the outstanding experience you had at our hotel reflects the quality we strive to achieve each day. I am very glad you highly enjoyed the location of the hotel, the breakfast in bed, and our fantastic staff. I know the staff will be motivated by your review, and comments like yours are greatly appreciated.

Once again, thank you for your feedback and we hope that if you are in need of a guest room, we will remain your hotel of choice.

Sincerely,
Emily Kuch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2013

Had a great stay. Met 3 site managers on duty, all very pleasant and helpful. Coffee is available at the reception area all the time and nice personal touch here and there incl "pick what you would like to eat for breakfast in bed" request card.. def recommend also big thank you for making our stay nice and relaxed and comfortable..!

Room Tip: Maybe higher floor as the street can be a bit noisy at night...
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  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Gochiso-sama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, General Manager at The Independent Hotel, responded to this reviewResponded August 24, 2013

Dear Gochiso-sama,

Thank you for choosing The Independent on your recent visit and for commenting on your recent stay

It's wonderful that you had such a relaxing stay with us, and that you enjoyed our breakfast delivered to your door each morning. We strive to do the best job we can and comments like yours are greatly appreciated.

Once again, thank you for your feedback and we hope that if you are in need of a guest room, we will remain your hotel of choice.

Sincerely,
Emily Kuch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Independent Hotel

Address: 1234 Locust St, Philadelphia, PA 19107-5612 (Formerly The Inn on Locust)
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#9 Family Hotel in Philadelphia
#13 Business Hotel in Philadelphia
#14 Romantic Hotel in Philadelphia
Price Range: $141 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Independent Hotel 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
The Independent is a 24-room boutique hotel located in a fully restored Georgian-Revival building located at 1234 Locust Street in the vibrant Midtown Village area of Center City, Philadelphia. Now listed on the National Register of Historic Places, The Independent is ideal for tourists and business travelers looking for a grand feel in a boutique, personalized hotel experience. Our guests experience luxury accommodations in the heart of Philadelphia, and are able to walk to theaters, the Liberty Bell, Independence Hall, Rittenhouse and other Philadelphia attractions. ... more   less 
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Also Known As:
The Independent Hotel Philadelphia
Independent Hotel Philadelphia
Independent Boutique Hotel Philadelphia

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