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“Great Location, Friendly Staff, Pleasant Atmosphere” 4 of 5 bubbles
Review of The Independent

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The Independent
Ranked #11 of 86 Hotels in Philadelphia
Certificate of Excellence
Hong Kong
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Location, Friendly Staff, Pleasant Atmosphere”
4 of 5 bubbles Reviewed November 13, 2012

At our stay in November 2012 we experienced very friendly and helpful staff. The room was big, clean and pleasant. The great location allows to walk to all significant sights in town. You get great value for your money. Only breakfast was disappointing (a basket with packaged food).

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WenZhuo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

857 reviews from our community

Traveler rating
    481
    277
    61
    30
    8
See reviews for
161
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Teaneck, New Jersey
1 review
5 of 5 bubbles Reviewed November 12, 2012

We wish to say that they were kind, friendly, prompt and clean. From extra towels without asking, great shower, comfortable bed, clean, great in-bed breakfast, quiet, welcome letter, coffee and tea corner, plus water and juice, upon entering. Good size rooms, location was great, answered questions quickly. One extra piece for me was the chocolates on the desk, when checking in. Loved it! Great bar and rest. on the first floor. Elegant!

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MiriamMakeda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte. North Carolina
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed November 4, 2012

The hotel is clean, the rooms are a good size and the bed is comfortable. However, our room had no TV service and while the staff attempted to correct nothing was accomplished. No discount was offered for this problem. The ceiling tiles in the bathroom didn't fit. The shower head leaked. Finally there was no in room safe. There are more reasonable options in the Gaborhood such as Alexamders.

  • Stayed November 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank jsajmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
1 review
5 of 5 bubbles Reviewed November 4, 2012

We were in Philadelphia when Hurricane Sandy hit: all the flights were canceled, all the shops and restaurants were closed. Stranded, we suddenly had to extend our stay at The Independent. And what a terrific job they did: several members of the staff came in and stayed at the hotel for three days to make sure they could take care of guests. They brought in food and extra wine. They let us know where we could still get sandwiches. They extended our parking privileges free of charge. And they put a cheery face on everything, even as they prepared for power outages and other eventualities. After spending hours on the phone with airlines and car rental agencies that were not at all equipped to deal with the hurricane, we relished the gracious service of The Independent.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndependentHotel, General Manager at The Independent, responded to this review, November 5, 2012
Hi Scott,

Thank you for your kind review. While we realize being stranded during a storm isn't ideal,but I am glad we were able to make your stay comfortable during the storm. I do hope next time you are in town we have better weather so you can truly enjoy all that Philadelphia has to offer.

Safe & happy travels,
-Erin Fitzharris
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Runcorn UK
Level Contributor
7 reviews
4 hotel reviews
4 of 5 bubbles Reviewed November 2, 2012

Stayed here last week in October and found the staff very friendly .The location was great for sightseeing on foot.

Although our room was dark it was meticulously clean and well appointed, the shower was great and the Hershey's kisses were a nice touch.

If the Independent chain branches out into a city i was travelling to I would definitely stay in one of their hotels.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christa41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndependentHotel, General Manager at The Independent, responded to this review, November 5, 2012
HI Christa,

Thank you so much for your review! I am delighted you enjoyed your extended stay with us last week. We really enjoyed having you as our guest and sharing our wonderful city with you! I am delighted that you were able to take advantage of our wine hour each day and mingle with not only our staff but your fellow travelers. I do hope you visit Philadelphia once more and join us again!

Cheers,
Erin Fitzharris
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 31, 2012

I had the pleasure of staying here during Hurricane Sandy. The staff were all super friendly and welcoming- they even ordered complimentary Chinese food for all the guests because no one could really leave the hotel due to the storm. My room was beautiful and well-appointed. The amenities (free wifi, water, wine and cheese hour in the lobby, complimentary breakfast etc...) were absolutely first class. I highly recommend The Independent to anyone staying in Philly.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town, Western Cape, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 29, 2012

Wonderful beds, great personal service and good location. There was a multi channel TV, ipod music center, soaps and shampoos, coffee machine and fridge. Continental breakfast delivered in a basket to your room in the morning. Really good value. Will certainly stay there again. And such nice people no matter who was on duty.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Independent

Property: The Independent
Address: 1234 Locust St, Philadelphia, PA 19107-5612 (Formerly The Inn on Locust)
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#9 Family Hotel in Philadelphia
#13 Business Hotel in Philadelphia
#14 Romantic Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Independent 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
The Independent is a 24-room boutique hotel located in a fully restored Georgian-Revival building located at 1234 Locust Street in the vibrant Midtown Village area of Center City, Philadelphia. Now listed on the National Register of Historic Places, The Independent is ideal for tourists and business travelers looking for a grand feel in a boutique, personalized hotel experience. Our guests experience luxury accommodations in the heart of Philadelphia, and are able to walk to theaters, the Liberty Bell, Independence Hall, Rittenhouse and other Philadelphia attractions. ... more   less 
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Also Known As:
The Independent Hotel Philadelphia
Independent Hotel Philadelphia
Independent Boutique Hotel Philadelphia

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