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“testy and rude”

Independence Visitor Center
Book In Advance
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$31.99*
and up
Philadelphia Hop-On Hop-Off City Tour
Ranked #13 of 435 things to do in Philadelphia
Certificate of Excellence
More attraction details
Attraction details
Fee: No
Recommended length of visit: <1 hour
Owner description: The Independence Visitor Center is the gateway to America's Most Historic Square Mile. Located in the heart of Independence National Historical Park, the official Visitor Center of the region is the exclusive location to pick up free-timed tickets to tour Independence Hall. The Independence Visitor Center also provides visitor services and amenities, including a multilingual staff fluent in nine languages, on-site ticketing to more than 60 area attractions and tours, free regional maps and brochures, comprehensive daily event listings, and free informative historical films and wireless internet access. The Visitor Center is also the primary point of orientation for the City of Philadelphia, the Southern New Jersey and Delaware River Waterfronts, as well as Bucks, Chester, Delaware and Montgomery Counties in Pennsylvania.
Mississippi
Level Contributor
73 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
“testy and rude”
3 of 5 bubbles Reviewed June 26, 2013

The tour of Independence Hall was wonderful, but the staff who work at the visitor's center were not. They were condescending and scolded me because I had not done something ahead of time for the group. I understand that it was Memorial Day and crowded, but you do not have to be rude. I had never been before, and the instructions were vague. I felt as if I were intruding on their time...Not good. The average rating is because Independence Hall was worth the rudeness....so inspiring...Tour is a must.

Visited May 2013
Helpful?
Thank NiniMississippi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,855 reviews from our community

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Date | Rating
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English first
Metamora, Michigan
Level Contributor
10 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Very nice visitor's center”
5 of 5 bubbles Reviewed June 25, 2013

We found the center to be clean and helpful. There is an attached parking garage. The movies are worth taking time for.

Visited June 2013
Helpful?
Thank linda s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Northport, New York
Level Contributor
27 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
“Very nice visitors center.”
4 of 5 bubbles Reviewed June 24, 2013

We had to stop here to pick up our reserved tickets to Independence Hall. It is a nice visitors center. Clean restrooms, and plenty of activities and tour booths.

Visited June 2013
Helpful?
Thank MerryMary08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden City, New York
Level Contributor
43 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
“An added bonus”
5 of 5 bubbles Reviewed June 23, 2013

the staff and facility is first rate. Please take in the two films. One 20 and the other 30 minutes long. Puts faces to what you will see across the street.

Visited June 2013
Helpful?
1 Thank stkbroker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
29 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“Very nice.”
5 of 5 bubbles Reviewed June 23, 2013

Independence Visitor Center is very nice. The staff is very friendly and there are plenty of people there to help you discover Philadelphia. There's also food and shops inside. A+

Visited June 2013
Helpful?
Thank SilverFin88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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