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“nice hotel for philly stay over”

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Sheraton Philadelphia Downtown Hotel
Ranked #55 of 88 Hotels in Philadelphia
Reviewed March 9, 2014

This was a good hotel in a convenient location for visits to the financial district in Philadelphia. It is centrally located between business and the touristy locations as well. Close to many good restaurants and bars.

The hotel inside was well kept and clean. Nothing over the top but satisfactory for sure.

  • Stayed: March 2014, traveled on business
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Thank Jamie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at Sheraton Philadelphia Downtown Hotel, responded to this reviewResponded April 2, 2014

Dear Jamie P,

Thank you for your review of the Sheraton Philadelphia Downtown Hotel! We are glad you had a pleasant stay with us and hope to see you again in the future.

Safe travels,

Jennifer Tang
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,196 - 1,202 of 2,673 reviews

Reviewed March 8, 2014

I stayed at the Sheraton Downtown and my experience while checking in was wonderful. The front desk agent Shakera was knowledgeable of the property answered all question very pleasant warm and welcoming.

  • Stayed: March 2014, traveled solo
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Thank KRob341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at Sheraton Philadelphia Downtown Hotel, responded to this reviewResponded April 2, 2014

Dear KRob341,

Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! Shakera is truly one of our superstars and we look forward to recognizing her for another job well done. We can't wait to connect with you again soon!

Safe travels,

Jennifer Tang
Assistant Front Office Manager

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Reviewed March 7, 2014

The location of the hotel is great. Right in the downtown area so close to the Avenue of the Arts and tourist sites. The construction around the area makes getting to it a little tricky. There is garage parking for $38 or valet for $44/day. A bit expensive but worth it in downtown. The lobby area is VAST. Check in was quick and the staff at the desk were very friendly. When I checked in, they had given my reserved club room away so I got a double room instead of what I had reserved. Worked out okay. View from my room was a building complex directly across the road. Room was nice and clean. Did not enjoy the bathroom items (shampoo, etc) and was disappointed that there was only a shampoo and bar of soap. I chose to do the "green" think and no have beds made each night, was given a choice of $5 to use in hotel or 500 points. Wifi is only free in the lobby which was really disappointing.

  • Stayed: February 2014, traveled on business
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1  Thank mdmbfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at Sheraton Philadelphia Downtown Hotel, responded to this reviewResponded April 2, 2014

Dear mdmbfly,

Thank you for your review of the Sheraton Philadelphia Downtown Hotel. We are glad you enjoyed your stay and will certainly consider your feedback regarding our wifi service as well as the bathroom amenities. We hope to connect with you again in the near future.

Safe travels,

Jennifer Tang
Assistant Front Office Manager

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Reviewed March 3, 2014

We had a wonderful time at the Sheraton Philadelphia Downtown hotel! The concierge,Mary, was amazing! She helped us plan the whole night, and went above and beyond with calling different restaurants and bars to find us the best deals. She even left us a bottom of wine in our hotel room when she found out it was our birthday! Super sweet! I will be coming back to this hotel and I hope many others do as well. Thanks again Mary Mastrobuoni!!

  • Stayed: March 2014, traveled with friends
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Thank nikki l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at Sheraton Philadelphia Downtown Hotel, responded to this reviewResponded April 2, 2014

Dear nikki l,

Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! We are glad that Mary was able to exceed your expectations, as you can see from other reviews she can often be seen making an impact! We hope to see you again in the near future.

Safe travels,

Jennifer Tang
Assistant Front Office Manager

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Reviewed March 3, 2014

I just stayed at the Sheraton Philadelphia downtown. I would recommend this to anyone looking for excellent service and a good location. I have to say the staff was superb. Everyone seemed to know my name after the first day, and was very helpful. The security staff person even bought my Starbucks drink one morning. (I wish I had his name!) Also, concierge, Mary was very helpful with two reservations, and extremely great at following up and making sure I had a great experience.

  • Stayed: February 2014, traveled on business
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Thank Scarey816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at Sheraton Philadelphia Downtown Hotel, responded to this reviewResponded April 2, 2014

Dear Scarey816,

Thank you for your wonderful review of our hotel and for taking the time to recognize our team. We are glad to hear you had such a pleasant stay! We look forward to welcoming you back to our hotel soon.

Safe travels

Jennifer Tang
Assistant Front Office Manager

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Reviewed March 2, 2014

While staying at this hotel last weekend, we touched base with the Concierge Eric Hansen for a couple of Philly cheesesteak recommendations. We received an impressive organized/typed list of restaurants with descriptions....walkable distance and drivable distance. We asked Eric specifically about cheesesteaks and he was very knowledgeable about all the of the choices on the list. We walked to Steve's the first night and drove to Jim's on South Street the following day. Both recommendations were great. Since we had such good recommendations on cheesesteaks, we went back to Eric and asked about the Barnes Foundation. Eric was very knowledgeable on museums also. Thank you, Eric for making our trip so great.

  • Stayed: February 2014, traveled on business
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Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Director of Front Office at Sheraton Philadelphia Downtown Hotel, responded to this reviewResponded March 3, 2014

Dear J T,

Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! We are glad Eric was able to help you find that perfect cheesesteak! We look forward to recognizing Eric and hopefully seeing you again soon!

Safe travels,

Paul Bolhuis
Director of Front Office
Sheraton Philadelphia Downtown Hotel

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Reviewed March 2, 2014

In prep for the first day of the Philadelphia Flower Show we again took a room 5 blocks away at the downtown Sheraton. Zipped thru the always friendly front desk and up to our queen size bedroom . Bit surprised by the smaller size...but it was the parking building view (east side) that killed it (last minute reservation..didn't check details about the room). Calling the friendly front desk had us quickly reassigned to a king size room ($20 upgrade since none of the regular king rooms available). But, on the 26th floor facing west you combine a very nice view (romantic at night) and a spacious room. Enjoyed the clubroom with complimentary coffee (make that excellent latte/cappuccino/espresso/coffee machine), free water, soda, fruit, comp. breakfast, etc. made the $20 upgrade WELL worth it. We were sad the Sheraton no longer had the Seafood restaurant we'd enjoyed with friends prior, but within a very short walking distance are plenty of excellent locations (Friday's Cajun scrimp & chicken so bleep n good!) and liquor store :) We'll be back at the Sheraton next year for the flower show.

Room Tip: West side. Club level floor well worth the extra coin.
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  • Stayed: March 2014, traveled as a couple
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Thank Craig R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at Sheraton Philadelphia Downtown Hotel, responded to this reviewResponded April 2, 2014

Dear Craig R,

Thank you for your wonderful review of the Sheraton Philadelphia Downtown Hotel. We are glad that you enjoyed the upgraded club room as well as our Sheraton Club. We look forward to seeing you again soon.

Safe travels,

Jennifer Tang
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Philadelphia Downtown Hotel

Address: 201 N 17th St, 17th & Race Streets, Philadelphia, PA 19103-1201
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 88 Hotels in Philadelphia
Price Range: $110 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Philadelphia Downtown Hotel 3.5*
Number of rooms: 757
Official Description (provided by the hotel):
A superb travel experience awaits at Sheraton Philadelphia Downtown Hotel. Ideally situated in Center City and located within walking distance of most of Philadelphia's top attractions, including the Franklin Institution and the Pennsylvania Convention Center, we're the perfect location for seeing all that the city has to offer. Recently redesigned, our hotel features upgrades to our indoor pool, meeting spaces and our state-of-the-art Sheraton fitness center. We also boast comfortable, spacious accommodations and several delicious on-site dining options. Whether it's for work or play - or perhaps a bit of both - we look forward to hosting your visit at Sheraton Philadelphia Downtown Hotel. ... more   less 
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Also Known As:
Sheraton Philadelphia City Center Hotel
Sheraton Hotel Philadelphia
Sheraton City Center Hotel
Philadelphia Sheraton

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