This place is OK if you need access to University area businesses. Indeed, as other reviewers mentioned, I confirm that this place is a bit run down. At least when I stayed here, I noticed staff shortages to the extent that it took not few minutes but more than 10 minutes to check-in. This, because the only single staff available was swamped with others before me and with phone calls. In my 2-night stay, I consistently noticed that it took time to get their attention. But when the staff finally become available, their customer service is great. So if you are looking for the ultimate hotel comfort with classic, on demand and on time service, forget about it. This location makes sense depending on what you need to do. Otherwise, your money is better spent elsewhere to get the bang for the buck you need. I ended up staying here for convenience because the business meeting that i had was held right at the Sheraton. I do agree with other reviewers that this place is "run down" and needs "refurbishment." For breakfast, skip the nearby Dunkin Donuts. There is an independent coffee shop 50 meters away from Dunking down the street. Better coffee and muffins!
- Official Description (provided by the hotel):
- A reimagined Philadelphia hotel on a historic campus. Located in the heart of the University of Pennsylvania campus, Sheraton Philadelphia University City is within walking distance of iconic attractions and entertainment. Our newly reimagined hotel offers warm, family-friendly hospitality and unique social spaces. We are immersed in the culture and history of Philadelphia - from museums that trace world civilizations to local eateries and elite universities. Unwind and explore the best of the city within moments. ... more less
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- Also Known As:
- Sheraton Philadelphia University City Resort
- Philadelphia Sheraton