stayed here for the second time in a month. Rooms are very institutional, starting to show their wear. Also, amazed at the tattered towels in the bathroom, really?? Sheraton can't replace old towels?? suppose to be robes in bathroom, weren't there. on both stays requested a rollaway bed for our son. Springs were missing in the middle of the bed so that there was basically a hole in the middle of the bed (both times!!) the first stay called desk and they apologized that there were no more cots to replace. Second stay (should have known better and stayed elsewhere), called the front desk at 11:00 pm when he was ready to go to bed (and we had discovered the problem because they just rolled the cot into our rm, didn't bother to open it up). Front Desk said they would replace immediately ... never heard from anyone again, not even a call back to say that that maybe there wasn't another cot. our son fell asleep (with half his body in the hole) so we didn't want to wake him.
wouldn't recommend staying here!More
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