We chose this hotel specifically because of it's location, and was glad it was a Sheraton, given my Starpoints preference. It was not up to the standards that I have come to expect. First, someone else commented on the friendliness (or lack thereof) of the staff. I am used to being greeted on coming and going....there was none of that. When I checked out, no "how was your stay..."you get the picture.
$30 for a rollaway bed in the room was the most I have ever paid, and should be 1/3 to 1/2 of that per my experience.
Lastly, we returned at about 4 PM after being out all day, and our room was not cleaned. An inquiry revealed that they unapologetically have a policy that they have until 6 PM to get to all of the rooms. My suggestion that this might not be the most convenient for guests who like to come back before dinner was listened to politely.....
Would not be back if not for the location.
- Official Description (provided by the hotel):
- A reimagined Philadelphia hotel on a historic campus. Located in the heart of the University of Pennsylvania campus, Sheraton Philadelphia University City is within walking distance of iconic attractions and entertainment. Our newly reimagined hotel offers warm, family-friendly hospitality and unique social spaces. We are immersed in the culture and history of Philadelphia - from museums that trace world civilizations to local eateries and elite universities. Unwind and explore the best of the city within moments. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Starwood, Booking.com, Priceline, Travelocity, Expedia, Hotels.com, getaroom.com, Hotwire, Orbitz, HotelsforEveryone, HotelQuickly, TripOnline SA and Cancelon so you can book your Sheraton Philadelphia University City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Philadelphia University City Resort
- Philadelphia Sheraton