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“Very good”

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Courtyard Philadelphia Airport
Ranked #49 of 85 Hotels in Philadelphia
Lancaster, United Kingdom
Level Contributor
133 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Very good”
Reviewed March 22, 2013 via mobile

Lovely welcome from desk staff and we had very pleasant rooms with king sized bed and sofa. Comfy bed so we had a good night's sleep. Very convenient for airport and not too far from the city. Would definitely stay here again. Highly recommended.

Stayed March 2013, traveled with family
Helpful?
1 Thank stella1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard G M, General Manager at Courtyard Philadelphia Airport, responded to this review, April 11, 2013
Thank you for your wonderful comments. I see you said you'd definitely stay again! Please come back and visit soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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367 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 22, 2013

We had a business meeting in the conference center so we stayed in the hotel. The staff was unbelievably accommodating. From the moment we checked in, they offered to help with the number of boxes of meeting materials that were shipped directly to the hotel. They helped us navigate into the city for the evening. The morning of the meeting they were great when it came to helping us set up. They made sure the AV hookups were working and that we had everything we needed for success. The rooms were clean, comfortable and quiet. I would highly recommend this Courtyard Marriott for business.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank EJG111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard G M, General Manager at Courtyard Philadelphia Airport, responded to this review, April 11, 2013
We certainly appreciate your kind feedback! Please come and visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 17, 2013

My husband and I stayed at this hotel last week after our flight to Philadelphia was cancelled because of the snowstorm in Boston. We ended up having to take the train to Philadelphia in order to catch our connecting flight the following day. We showed up at 4:30am, and I called the hotel from the train station hoping that we'd be able to check in to our room extremely early for our reservation. I spoke with Maurice, who was extremely helpful in getting us checked into a room. He couldn't have been nicer. We were so grateful after a crazy night of traveling!

The entire staff at the hotel was friendly and helpful -- from the staff at the cafe in the lobby, to the security guards saying hello in the hallway, to the employees at the front desk that gave us recommendations for places to eat. Everyone was very nice and the service was excellent.

The rooms and lobby were nice as well. It looks like the hotel had recently undergone renovations. Amenities like free wi-fi and the airport shuttle was a plus. Breakfast wasn't included, the the cafe in the lobby had great choices like egg sandwiches, french toast, fresh fruit, etc.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Juliette K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard G M, General Manager at Courtyard Philadelphia Airport, responded to this review, April 11, 2013
Thank you so much for your kind comments. We are happy that we were able to help make your stay in Philadelphia a memorable one....in a good way!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Patchogue, New York
Level Contributor
119 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed February 14, 2013

I stay at Courtyards around the country regularly on business, as they are all teh same and make it easy to feel comfortable with the similarity. They have recently all undergone a major lobby facelift, but perhaps Marriott needs to take a closer look at the actual rooms themselves. While they are still very good, they are getting a little worn.

However, service was great at PHL, and even the young trainee at the check-in desk did an excellent job. The only slight downside was that the hote shuttle from the airport to the hotel took a little long to arrive, but not terrible. Recommend call teh hotel well ahead of leaving teh airport terminal in order to make sure they have plenty of time to muster up a staff member to pick you up.

Otherwise, good choice for a local airport hotel.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KontrolFreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard G M, General Manager at Courtyard Philadelphia Airport, responded to this review, April 11, 2013
Thank you for your feedback. We certainly appreciate it. We did recently receive a lobby renovation and are happy to announce our rooms renovation for the winter of this year. We do recognize that we have room to grow in this area. As for the shuttle service, please do forgive us for the delay. We hope that you will come back and visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
east windsor, nj
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 8, 2013 via mobile

Booked hotel last minute to be near airport before snowstorm. Desk clerk could not have been nicer. Room small but very clean with really nice bathroom area. Bed really comfy. Lobby really pretty with fireplace. Lots of seating. Bar/bistro staff top notch. Food really good. Free WiFi in room. Very reasonable room rate.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melbre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard G M, General Manager at Courtyard Philadelphia Airport, responded to this review, April 11, 2013
Thank you so much for your kind comments. Please come back and visit us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanuet, New York
Level Contributor
270 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed January 16, 2013

In general this is a pretty average property. The staff is friendly, breakfast was supposed to be included with the price of my room but when I received my bill I found that it was not included and they charged me about $19 extra per day give or take a few dollars. The room was clean but felt cramped. It had some odd shaped furniture that you would walk right into when entering the room. I travel alot and generally spend at least one week per month in a different hotel, this time I couldn't wait to get back home.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Escano777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard G M, General Manager at Courtyard Philadelphia Airport, responded to this review, April 11, 2013
Thank you for your comments. We are truly disappointed that you were not pleased with your stay. We have a rooms renovation coming up this winter to correct the layout problem. We hope that you will join us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 13, 2013 via mobile

I'm sad that the review in Nov was about the Marriott at the airport not Courtyard Airport as evidence by the comment in the positive. I actually went to that hotel first and the front desk called the Courtyard shuttle to come pick me up. So kudos to the Marriott Airport for helping me out.
Now for the Courtyard -
The staff is kind, helpful and sweet as can be. I was traveling alone and they made me feel at home. The service was excellent. I was sad when I went back to the lobby around 2pm to get a coffee and it wasn't there! I thought they advertised 24 hour coffee. Also a plus - the front desk remembered my name hours later.
If you want to get into center city- the shuttle will take you to the Eastwick Station (or you can walk) for $7 round trip you can spend the day playing tourist and not have to rent a car or pay higher rates for a downtown hotel.
A wonderful gem- I want to tell everyone, but have reservations because I want to come back again and be able to stay here!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MishMishKitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard G M, General Manager at Courtyard Philadelphia Airport, responded to this review, April 11, 2013
Thank you very much for your kind comments! Please do come back again so we can graciously welcome you back to your family away from your other family. :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Philadelphia Airport

Property: Courtyard Philadelphia Airport
Address: 8900 Bartram Ave, Philadelphia, PA 19153-3112
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#44 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Philadelphia Airport 3*
Number of rooms: 152
Official Description (provided by the hotel):
Break away from business as usual at the Courtyard Philadelphia Airport. Our newly renovated rooms are less than 2 miles from Philadelphia International Airport (PHL), accessible via our complimentary shuttle. Stay in spacious suites that are a short drive from Center City Philadelphia and downtown Philly. Our open lobby with complimentary Wi-Fi allows you to switch seamlessly from work to relaxation and back. Easily access the latest news, weather and airport conditions via the GoBoard in the lobby at our Essington, PA, hotel. Dine in style at our on-site PHL restaurant, The Bistro - Eat. Drink. Connect(R)., Serving healthy food and Starbucks(R) drinks in the morning and hearty meals and cocktails in the evening. Our newly renovated Philadelphia accommodations feature luxury Marriott bedding and intuitive work spaces that integrate technology. Two purpose-built meeting rooms are ideal for small conferences or events. Open all doors to productivity when you stay in our hotel near the Philadelphia airport. ... more   less 
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Also Known As:
Courtyard By Marriott Philadelphia Airport Hotel Philadelphia
Philadelphia Courtyard
Philadelphia Marriott

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