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“Good Employees”

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Fairfield Inn Philadelphia Airport
Ranked #36 of 85 Hotels in Philadelphia
Certificate of Excellence
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Employees”
Reviewed July 17, 2013

I recently stayed 2 nights at this hotel. Everything was very good. After returning home, a few days later, I noticed that my wedding band was missing. I called the hotel, they said they did not find it but would look into the matter. A few days later, they called and said that they had found it. I was very glad that the employees were honest and respectful. I highly recommend the Fairfield Inn Philadelphia Airport.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John4591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIPHLMGR, General Manager at Fairfield Inn Philadelphia Airport, responded to this review, July 18, 2013
Hello,

I am so glad that we found it for you! We looked high and low and in every corner. We were determined to locate it. I sincerely appreciate you taking the time to provide your feedback. We would love for you to come and stay with us again. Feel free to reach out to me personally so that I may be assist you with your future accomodations.

Yours in hospitality,

Paulette M.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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531 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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English first
Ann Arbor, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 12, 2013 via mobile

Had an unexpected overnight stay at Philly due to bad weather and canceled flights. Made a last minute reservation over the phone. The front office made the process effortless and arranged for the shuttle to pick us up at the terminal.

The rooms are recently redone, updated and clean. Definitely one of the better options to stay if you are stranded in PHI or happen to be in the area.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shrinidhic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIPHLMGR, General Manager at Fairfield Inn Philadelphia Airport, responded to this review, July 13, 2013
Hello,

Thank you for taking the time to provide your feedback. Feel free to come back and see us again if you are ever in the Philadelphia area!


Yours in hospitality,

Paulette Moore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 9, 2013

My stay here was brief (just one night) but I couldn't be more pleased. A courtesy shuttle picked me up from the airport and I was at the front desk in less than 5 minutes. After a very quick and easy check-in, I had a nice rest. The next morning, I was delighted to find a great breakfast spread downstairs ready before my departure. I was lucky enough to have a brief interaction with General Manager Paulette Moore, who was extremely helpful and very pleasant. Thank you Paulette for your hospitality!

I highly recommend this location for anyone needing reasonably priced accommodations near PHL.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIPHLMGR, General Manager at Fairfield Inn Philadelphia Airport, responded to this review, July 13, 2013
Hello!

I sincerely appreciate the recognition. I am driven by providing excellent customer service, leading by example, and ensuring I instill these same qualities in my team. Thank you. I would love for you to come and stay with us again. Feel free to give me a call directly so that I may be able to assist you with your accomodations in the future.

Yours in hospitality,

Paulette M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia, United States
1 review
Reviewed July 6, 2013

My stay was amazing. I enjoyed every minute of it. Great rates and even better staff. Sheneke at the front desk is amazing. She kept fresh cookies,fruits and other snacks in the lobby. The breakfast is great and the cleaning staff is precise. I will defiantly stay here when I return to Philly.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dexter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIPHLMGR, General Manager at Fairfield Inn Philadelphia Airport, responded to this review, July 13, 2013
Hello,

Thank you! Sheneke is awesome! Our guest love those warm chocolate chip cookies Monday-Thursday. We also ensure that we have a refreshing beverage right next to them to quench your thirst. I appreciate how you noticed our cleanliness. Our entire team makes sure they are very detailed in their cleaning practices on a consistent basis. Thank you so much for your feedback. We would love to see you again.

Yours in hospitality,

Paulette M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
Reviewed July 5, 2013

The Staff here is great(Christopher, Faith, John, Sheneke & Jessica) ! everyone is so helpful and nice. Sheneke made me some cookies and I have become the biggest Fairfield Fan. The location is great. We were able to get to any place easily. Sheneke told us where we could find the best cheese steak is Philly. We could not be any more happy with our stay here. when i first called Chris at the front desk got our info and had us booked in our room in about 5 minutes.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIPHLMGR, General Manager at Fairfield Inn Philadelphia Airport, responded to this review, July 13, 2013
Hi!

Thank you so much for your feedback. We LOVE positive reviews and continuously celebrate success. Chris, Faith, John, Sheneke and Jessica were all in smiles when I shared your feedback with them along with the rest of the team. Especially Sheneke! She is very happy. We would love for you to come back and see us again in the future.

Yours in hospitality,

Paulette M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 2, 2013

The staff (Christopher, Faith, John, Sheneke & Jessica) was exceptionally friendly. The rooms are recently remodeled, clean, and comfortable. The location is excellent. We were able to get to any Philly destination easily. We stayed there for four nights at the beginning of our trip and one night before we went back home. After paying for lots of parking in Philly, it was wonderful having free parking at this Fairfield Inn. The staff in the breakfast room was equally helpful and friendly. In a world where many people treat you as a number, it was nice to stay at a place where you feel so welcome!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sallyloves2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIPHLMGR, General Manager at Fairfield Inn Philadelphia Airport, responded to this review, July 13, 2013
Hello!

Thank you so much for your feedback. We greatly appreciate it. Please come back and see us again if you are ever in the Philadelphia area!

Yours in hospitality,

Paulette M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 23, 2013

I was retuning from a bowling trip in Palmyra, Pennsylvania and had a couple of days to spare. Since I was flying out of Philadelphia my friend and I decided to get a hotel room there so we would be close to the airport and could do some site seeing. Unfortunately we did not book ahead of time to get a better rate, however they did have room for us at the Fairfield Inn.The staff, Tamkia and Jessica were extremely helpful and accommodating. The hotel is very clean and newly decorated. The breakfast was adequate, got me through the day until mid afternoon.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIPHLMGR, General Manager at Fairfield Inn Philadelphia Airport, responded to this review, June 25, 2013
Hello,

Thank you so much for your feedback. Tamika and Jessica will be very happy to hear your comments. We celebrate success!

Yours in hospitality,

Paulette M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Philadelphia Airport

Property: Fairfield Inn Philadelphia Airport
Address: 8800 Bartram Ave, Philadelphia, PA 19153-3192
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Best Value Hotel in Philadelphia
#14 Family Hotel in Philadelphia
#31 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Philadelphia Airport 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Fairfield Inn Philadelphia Airport Hotel Philadelphia
Fairfield Philadelphia
Philadelphia Fairfield Inn

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