We arrived at the Park Hyatt on Saturday for a quick one nigh stay. First off the Park Hyatt has a great location at the corner of Broad and Walnut Street. The hotel is easy to find but the entrance is located on a side street/alley and not on either Broad or Walnut. You walk into a lower lobby but need to take the elevator up to the 19th floor to the reception area.
The reception/lobby/restaurant area you enter when exiting the elevator is beautiful. The overall decor is very modern but tastefully done like most Park Hyatts. We checked-in without any problems and were upgraded to a Park Deluxe (I am a Hyatt Diamond member) for our one night stay. The room was located on the 14th floor so you have to take an elevator down to the rooms. When the elevator door opened on the 14th floor I thought we had landed in a different world. The decor of the hallways was awful! Think grandma's retirement community!! The wallpaper was teal with gold accents and the carpeting was a horrible blue pattern. The room itself was also very "old world" and not modern at all. I wasn't expecting a new modern Park Hyatt room but the room we had was not even close to the pictures shown on the Hyatt website. The wallpaper was white with green, blue, gold and brown patterns. The room was very large so we didn't get too bothered by the decor since we were only there for one night. I just can't understand that the rooms have not been updated to match the decor of the lobby area. What a hodgepodge of colors and designs!
Didn't get a very good nights sleep due to noise in the hallway and a fire alarm at 4:30am. The fire alarm announcement continued for over 30 minutes before they finally announced that it was a false alarm. I stay at a lot of hotels and a fire alarm seems to be fairly common today but it really shouldn't take over 30 minutes to deactivate the alarm!!
To summarize...hotel rooms need to be updated to fit in with the lobby area and the Park Hyatt vibe. The location however can't be beat! We did not have any issues with the service provided by the staff as others had mentioned. We actually thought the staff went out of their way to make us feel welcome.
- Official Description (provided by the hotel):
- A magnificently restored historic National Landmark, the hotel is conveniently located in the heart of Philadelphia's business, restaurant, shopping and theatre districts. Featuring 172 spacious guest rooms, this historic luxury property appeal to all. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Travelocity, Priceline, Hotels.com, Hyatt Hotels Corporation, Cheap Tickets, TripOnline SA, getaroom.com, Jetsetter and HotelQuickly so you can book your Hyatt at The Bellevue reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hyatt At The Bellevue Hotel Philadelphia
- Hyatt Philadelphia
- Park Hyatt Philadelphia
- Philadelphia Hyatt