Overall this hotel has a high level of service and nice rooms. It's location on Broad Street is ideal for access to downtown Philly. While this hotel is not inexpensive, it is cheaper than several similar hotels in the area.
I would certainly consider staying here again.
I had initially booked a room with 2 queen beds (had initially planned to travel with others), but the room I was assigned was near the elevator (one of my pet peeves), so I switched to a smaller room, not near the elevators, with only 1 queen bed.
My room was nicely laid out, was fairly well sized, with the expected amenities, and had a walk in closet (which made things super easy). There was wireless internet, which they threw in for free (without me even mentioning anything), since I had changed rooms. There were 3 phones in the room (wired, wireless and bathroom), a larger flat screen TV, desk, dresser, night tables, etc...
CHECK IN/OUT AND PARKING (A REAL PLUS!)
The hotel has it's own "side-street" entrance, with excellent valet guys (even though I chose to self park), who made checking in/out really easy. The adjacent self-parking garage ($28 / night, with in/out privileges if you get your ticket stamped at the hotel desk) was extremely convenient and far easier than other city hotels, where parking can be a nightmare.
This hotel is one of those "back in the day, it was beautiful" hotels. The lobby has a huge spiral staircase with a tall ceiling and chandeliers that I imagine were once amazing. It seemed to me that there are still renovations needed, but they put their money into the rooms and services, so it was a nice stay.
There is a pool, spa, hot tub and health club in the hotel, but (unfortunately), I didn't get to check these out. Other people I ran into had only positive things to say about them.
There is an adjacent shopping area, which you can reach from the hotel lobby without going outside. The shopping area was convenient and had some nice stores, food options and a sports bar.
The main lobby has only 2 elevators, which are fairly slow. On some floors there are other elevator banks, but you cannot reach the lobby from those elevators, which was both annoying and strange. There is also a large elevator bank in the adjacent shops area, which can get you to the meeting rooms quickly, but not the guest rooms (which makes sense).
My room had an analog alarm clock, which was not visible in the dark. On my first night there, the alarm went off at 4 AM (some hoax by the preceding guest?). I felt like the hotel housekeeping staff should have safeguarded me against this sort of ruse, by assuring the alarm switch was set to "off" before my arrival.
At one point during my stay, I came back to my room to find that both of my 2 room keys (fancy computer-chip cards) were unable to open the door. The hotel staff were fast and efficient in geting me some new keys, but I got this sense from them that this thing happens not infrequently.
- Official Description (provided by the hotel):
- A magnificently restored historic National Landmark, the hotel is conveniently located in the heart of Philadelphia's business, restaurant, shopping and theatre districts. Featuring 172 spacious guest rooms, this historic luxury property appeal to all. ... more less
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- Also Known As:
- Hyatt At The Bellevue Hotel Philadelphia
- Hyatt Philadelphia
- Park Hyatt Philadelphia
- Philadelphia Hyatt