The hotel itself is beautiful, the architecture, the size of the rooms, the light. The reservation process had significant problems that did not go away during our visit. The front desk check in was also problematic. The people smiled and then didn't do what they promised. We were asking for two reservations each for consecutive nights to be put together. Doesn't sound so difficult but apparently it was beyond the ability of multiple service people over the phone and in person. We were locked out of our room after an event on Saturday night in the late evening that required us to go to the front desk to get a new key. When notifying the front desk of the television not working, the comment from the service person was "Oh, electronics...."
- Official Description (provided by the hotel):
- A magnificently restored historic National Landmark, the hotel is conveniently located in the heart of Philadelphia's business, restaurant, shopping and theatre districts. Featuring 172 spacious guest rooms, this historic luxury property appeal to all. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt At The Bellevue Hotel Philadelphia
- Hyatt Philadelphia
- Park Hyatt Philadelphia
- Philadelphia Hyatt