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“Nice Downtown Location”

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Doubletree by Hilton Philadelphia Center City
Ranked #33 of 86 Hotels in Philadelphia
Certificate of Excellence
New York City, New York
Level 6 Contributor
143 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice Downtown Location”
Reviewed July 24, 2014

This hotel is in a great location for sightseeing as well as business.
I cannot speak for parking as I did not bring a car on this trip. it was a pleasant 20-minute walk from 30th Street Station.
Once there, I had better luck hailing my own cabs than standing in the taxi line with the tourists and was able to walk to many shops and restaurants nearby. As a single woman, I felt safe alone in the area at night.
There is free WiFi in the lobby, which is street-level, lively, and lovely, but there is a fee to use the WiFi in your guest room.
The room was well-lit during the day but sufficiently dark and quiet for sleeping although the hotel is on a very busy street.
The fitness center is pleasant and adjoins the pool, which is upstairs, with a nice view.
The entire property was clean and the staff was friendly and efficient.
I would stay there again, particularly if attending an event at The Kimmel Center.

Room Tip: The staff seemed accommodating to requests. I got a fridge delivered ASAP at no charge and the fron...
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  • Stayed June 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThePickledPeddler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, July 27, 2014
Thank you, Kyle B, for the detailed five-star review! Our proximity to the Kimmel Center makes it the perfect place to stay on your eventual return.
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  • Sleep Quality
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  • Value
  • Cleanliness
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Phoenix, Arizona
Level 6 Contributor
103 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 24, 2014

We were there to visit 2 of the city ARTS schools. This is located in the heart of U Arts and close to all others. Easy to get to from the airport and easy walking distance to so many things to see including the schools! Urban but very nice.

Room Tip: Desk service was great. Morning breakfast not at all easy. A simple breakfast took 45 minutes due...
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  • Stayed November 2013, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank GJAJKJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, July 27, 2014
Dear GJAJKJ,
Thank you for submitting a review. We are glad that you enjoyed your time in Philadelphia and at our hotel. Please return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethlehem, United States
1 review
Reviewed July 24, 2014

Was upset when locked from room due to credit card problem. Went to desk, had to wait for security, went again for security until we learned of problem. Also asked for extra shampoo/conditioner and it was never brought to room. Nobody seemed to actually be concerned about our stay

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, August 8, 2014
Dear Thomas B,
We appreciate the high scores, and apologize for anything you felt was an inconvenience. Please consider staying with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 23, 2014 via mobile

Our first room had paint chips on the ceiling and cracked caulking. Upgraded us to a corner room better cracks on the caulking stains on the carpet. More paint problems on ceiling. For the money do not stay here.
The staff is excellent. As courteous as possible.
Paris needs to stop buying shoes and upgrade this hotel.

Stayed July 2014, traveled on business
Helpful?
Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, July 24, 2014
Dear Thomas M,
Thank you for the review. We wish Paris would stop buying more shoes, too! We are glad you found our staff to be courteous and professional and we apologize that the ceiling in your room showed signs of peeling paint. We have already had our maintenance team make the necessary repairs. We hope you have the opportunity to stay with us again in the future.
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Longview, TX, United States
1 review
Reviewed July 23, 2014

An excellent hotel--rooms spacious, good AC, great beds, delicious room service and pretty nice meeting spaces. Gym also nice. Food a little pricey, but it's downtown in a major city. I would definitely like to stay here again--the location is spectacular, only a few blocks from city hall and all the major historical sites.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alexander M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, July 24, 2014
Thank you, Alexander M, for the five-star review. We are very pleased to hear that you enjoyed your conference, look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 6 Contributor
112 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed July 22, 2014

An overnighter to see some of the sights while in the area, the reception area is large light and airy and pleasant. After a wait for check in we were on the 24th floor, views of the city were nice although the best views were from the executive lounge which faced the historic area. The hotel room was a let down, used to better from Hilton and Doubletree, double glazed window was blown and all misted up, mold and damp above the window, bathroom did not smell too pleasant and long dark hairs in bath and sink. The cleaning regime needs checking as surfaces dusty and food dripped all down drawer fronts was not pleasant. Hotel is reasonably central for shopping and a 15 min walk from historic centre, close to theaters and restaurants. Refurbish shabby rooms and clean up your act!

Room Tip: High Rooms Good View.
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  • Stayed July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank widowsinwhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, July 23, 2014
Dear windowsinwhite,
Thank you for taking the time to write a review. We apologize that the attention to detail on your room was not up to our usual standards. Our Housekeeping Manager has been notified of these issues so she can address the staff member who had your room assignment. We apologize if this left a less than desirable impression on your stay. We hope you enjoyed your holiday in the States and have an opportunity to visit Philadelphian again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fonthill, Ontario
Level 6 Contributor
111 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed July 22, 2014

We recently stayed at this property for 2 nights. Pros: Convenient location and we were able to walk to Liberty Bell, Franklin Institute, Reading Terminal Market, etc. Price was pretty cheap for downtown and parking reasonable at $25/night. Bought the "citypass" which included 2 day hop on/hop off bus pass which has a stop across the street from hotel. Staff was pleasant and friendly. Room clean, quiet (we faced back of hotel) and bed comfortable. Cons: Room not ready till just before check-in time, internet cost $10 extra per night.
Would likely stay here again if back in Philly.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank cindy l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, July 22, 2014
cindy l,
Thank you for taking the time to review your recent stay. We do our very best to accommodate early check-ins, but if we are sold out the night prior, it is sometimes a challenge. We look forward to your return, and wish you safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Philadelphia Center City

Property: Doubletree by Hilton Philadelphia Center City
Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotel in Philadelphia
#27 Romantic Hotel in Philadelphia
#32 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Number of rooms: 434
Reservation Options:
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Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia

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