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“Great Location” 4 of 5 bubbles
Review of Doubletree by Hilton Philadelphia Center City

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Doubletree by Hilton Philadelphia Center City
Ranked #34 of 85 Hotels in Philadelphia
Massachusetts
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Great Location”
4 of 5 bubbles Reviewed June 23, 2014

I have stayed at the Doubletree every time I have visited Philadelphia for the past 12-14 years. Can't believe I have not written a review until now. I have also stayed in a regularly room. The hotel recently added suites and that was were my room was.

I love there regular rooms. They are a decent size with good views. The suite, while large, felt sterile. It was also located separately from the hotel. It seemed very far away.

The fitness center has been downsized. The previous one was one of the best fitness centers in a hotel. Loved it. They even had a racquet ball court which I believe is now gone.

The service is still top notch. Employees at the front desk are fast and professional. The concierge go above and beyond. I bought a bottle of wine assuming the suite would have a cork screw. It did not. The bartender at Standing O readily opened it for me. Also, you can't beat its location in the Arts District.

Despite my feelings about the suites, I will be returning to the Doubletree next time I am in Philadelphia.

Room Tip: The corner rooms facing city hall are great.
See more room tips
  • Stayed June 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patti P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, June 25, 2014
Patti- We love to hear when our employees exceed guests' expectations! In place of the racquetball court are our new Suites on 5. We await your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,120 reviews from our community

Traveler rating
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    512
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (524)
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  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Yorba Linda, United States
1 review
4 of 5 bubbles Reviewed June 23, 2014

Stop over on family trip from DC to NY. A good place to stay to see downtown and going to the theaters. Nice views. Plenty of places to eat. Friendly staff, great service, clean and fresh. Comfortable lobby and bar. Fast elevators. A bit of a walk to historical area about 1 mile, but doable. .

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Judith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, June 25, 2014
Judith- Thank you for staying with us, and please return soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, D.C.
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed June 23, 2014

Great location with Septa access. Walking distance for many places in the city including the Convention Center and Reading Market. Very large room with couch. The couch was very uncomfortable because it was quite stiff but I suppose when you have hundreds of people using it, it has to be sturdy. We stayed on the ninth floor and there was no ice machine. We were provided an ice bucket in the room but no ice machine on our floor. Not sure if the other floors had it because I didn't feel like walking around looking for one on another floor. Self parking was not the most convenient because there were a few stairs from the garage to the hotel lobby. That was not very easy with luggage. I liked the extra vanity outside of the bathroom so two people can get ready and allows for laying out make up and other things. Hotel was even nice enough to give us free internet when asked.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bluejello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, June 25, 2014
Thank you for the review! We hope to see you again the next time you're in the Philadelphia area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 23, 2014

My wife and I stayed for four nights, and the DoubleTree was wonderful. The staff was great, the rooms immaculate, and the facilities were perfect. I would heartily recommend this property to anyone. Matt L Charlotte, NC

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank matt l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, June 25, 2014
Matt- Thank you for the positive review, and we appreciate your recommendation! Please visit us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tucson
1 review
5 of 5 bubbles Reviewed June 23, 2014

My room was first rate- clean, with nice styling, and a wonderful view. It was accompanied by a lovely breakfast. My interactions with staff were friendly, courteous, efficient and effective. And of course, the chocolate cookies are not to be missed!

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Daniel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, June 25, 2014
Hi Daniel- Thank you for the first-rate review! Please visit us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allentown, United States
1 review
4 of 5 bubbles Reviewed June 23, 2014

Great room, nice view, clean and upto date furnishings. Hotel staff were pleasant and helpful however, the room was next to ice machince, and the noise from ice machinethorugh out the night was compounded by HVAC fan tapping, not a very pleasant night. Would give it another try, great location.

  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, June 25, 2014
Hi Steven- We look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middletown, Ohio, United States
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed June 22, 2014

Great location, within walking distance of shopping, bars, shopping and attractions. easy to get to, parking on site. Everyone was very friendly and helpful. The elevators were fast so you didn't have to spend a lot of time waiting around. Lobby was pretty and spacious. The bathroom is located way in the back behind the bar so felt like more for bar/restaurant patrons than for travelers just arrival. They put out flavored waters, we thought they were very watery if supposed to be a juice drink but being parched, it was icy cold so it actually was quite refreshing. Our room was clean and spacious and very nicely decorated and everything worked. The bed was super comfortable. The air conditioning was very comfortable. I will say that the shower head said turn left for hot water and found that you actually should turn it right. But small inconsistency that was discovered soon enough that was minor.

Definitely will stay here again.

Room Tip: Get room away from ice machine if you value quiet, the machine on the 8th floor was loud.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Rhonda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, June 23, 2014
Dear Rhonda-
Thank you for the detailed review of your recent stay. We are very pleased to hear that you enjoyed yourself. The drink offerings in the lobby are in fact water, with sliced fresh fruit for a refreshing drink after a long day. We apologize if this was communicated to you. We look forward to having you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Philadelphia Center City

Property: Doubletree by Hilton Philadelphia Center City
Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotel in Philadelphia
#27 Romantic Hotel in Philadelphia
#32 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Number of rooms: 434
Reservation Options:
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Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia

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