I stayed at this hotel last weekend (Easter weekend) The hotel in and of itself was very nice. Located downtown and not far from the convention center. Warm cookies upon arrival are always appreciated. We had called about a week prior and changed our initial reservation to a later arrival date, and had received a confirmation number. However, upon arrival, they didn't have a room or reservation for us at all, despite the confirmation number we had. The lady at the counter found us a room, out, but when i returned home, I found that i had been charged for both the new room they gave us and the previous reservation which they claimed they couldn't find. I have been calling for a week and leaving messages and trying to get a hold of someone in accounting to no avail, so that has definitely tarnished my view of the hotel. I'll have to keep you all updated as to if/when there is a resolution.
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- Also Known As:
- Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
- Doubletree Philadelphia
- Philadelphia Doubletree
- Double Tree Hotel In Philadelphia