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“Great location and friendly staff”

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Doubletree by Hilton Philadelphia Center City
Ranked #34 of 86 Hotels in Philadelphia
Certificate of Excellence
Saint Paul, Minnesota
Level 6 Contributor
209 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Great location and friendly staff”
Reviewed April 9, 2014 via mobile

Stayed here for a conference and am really pleased with the location. If you are downtown, this is a great spot. Transportation is as easy as it gets with the SEPTA entrance right outside the door. Walking around the neighborhood is fine, I felt plenty safe at night. A mix of restaurants within easy walking distance. My main recommendation is the staff. EVERY staff person I interacted with was very friendly and helpful kudos to the staff and management for great service.

Stayed April 2014, traveled on business
Helpful?
Thank Brando62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, April 16, 2014
Thank you for the great review! We are pleased to hear that you found our location perfect for all of your needs while in Philly. We pride ourselves in being gracious and genuine hosts to all of our guests, so we will be sure to pass along your appreciation to our team members. We look forward to having you stay with us again soon!
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3,338 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (559)
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English first
1 review
Reviewed April 8, 2014

Hotel clean and comfortable. Every member of the staff that I dealt with was friendly and most helpful. Good place to stay and really in the heart of the city. The hotel is a five minute walk from Symphony Hall. For me the business center was important and it was well maintained, clean, and the computers functioned. The breakfast buffet was quite reasonable and had a good choice of items. I would definitely stay at the DoubleTree on any return visit to Philadelphia.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank j0hnwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, April 9, 2014
Thank you for the great review. We are glad to hear that you appreciated our business services, and our location which truly is at the heart of downtown near all the restaurants, shopping, and sites that Philly has to offer.
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Stafford, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 7, 2014

Excellent room! The hotel was easy to find and the parking was convenient. I would definitely stay again- only longer! The front lobby was warm and inviting and provided great information on local attractions and even provided detailed weather for the next few days. The room service was punctual and tasted great!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, April 9, 2014
Thank you for the wonderful review of your recent stay at our hotel. We are pleased to hear that you enjoyed our room service, and hope will stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 6, 2014

My family chose the Doubletree to host the out-of-town guests for a very large wedding affair. Everyone from the front desk staff (especially Aldene who helped with a complicated reservation change) to the wonderful Michael (who made the omelette station pure delight at our morning breakfast gathering) went out of his/her way to tend to our needs and to make sure that every guest felt welcomed. The location is perfect for tourists who can walk to Independence Hall, City Hall, and Reading Terminal with no problem. The area is busy and even at 2:00 in the morning, there were people walking from place to place outside. It felt quite safe.
This is a hotel that will respond to your requests, so let them know how they can best serve you, and they will step up. We will return.

Room Tip: *Request a corner room; each is spacious and provides unique views and light.
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LauraWashingtonDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, April 9, 2014
Thank you for the great review! We are so pleased to hear that you and your entire wedding party enjoyed their stay. Our staff strives to provide an exceptional guest experience, and make our guests feel at home. We will be sure to pass along your gratitude. We look forward to having you stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naperville, Illinois
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 5, 2014

We stay at the Doubletree Center City Philly whenever we travel there to visit our college student daughter. People are friendly, location can't be beat, food menu is good, and we appreciate in-room dining until midnight.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ramona W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, April 9, 2014
Thank you for the great review. We appreciate your loyalty, and are happy to be your home away from home to visit your daughter. We look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United States
1 review
Reviewed April 3, 2014

Love, love, love this hotel! The beds are very comfortable. Everything has always been clean and quiet. This kids love the huge windows with seats that allow for an amazing view of the city and the indoor pool. Many of the city's attractions are close to this hotel. There is also a stop for SEPTA (underground train) at the front of the hotel. Super convenient for getting around! Staff is very helpful and friendly and who doesn't love a warm chocolate chip cookie when checking in?

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Pamela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, April 9, 2014
Thank you for the detailed review of your recent stay. We are so glad to hear that you and your family enjoyed your stay, and the great views from our window seats. Our SEPTA stop is very convenient for getting anywhere around the city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lords Valley, United States
1 review
Reviewed April 3, 2014

Hotel was very clean. Had a wonderful breakfast buffet. The concierge was knowledgable and make great dinner recommendations. The hotel was located right in the heart of Philly and we would definitely stay there again.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Felicia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, April 9, 2014
Thank you for the wonderful review of your recent stay. We are pleased to hear that you enjoyed the recommendations made by our concierge, and our breakfast buffet. Be sure to come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Philadelphia Center City

Property: Doubletree by Hilton Philadelphia Center City
Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotel in Philadelphia
#27 Romantic Hotel in Philadelphia
#32 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Number of rooms: 434
Reservation Options:
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Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia

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