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“Great customer service & amenities!”

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Doubletree by Hilton Philadelphia Center City
Ranked #35 of 88 Hotels in Philadelphia
Certificate of Excellence
Reviewed March 19, 2014

The hotel staff was welcoming and the rooms very comfortable. The cookies and soft pretzels were a great treat in the lobby when checking in. The hotel location was close to attractions in the area but dining choices in proximity of the hotel was scarce. Delivery to the hotel was available and the front desk supplied us with menu choices. The hot tub & pool was great but the room felt like a sauna. The breakfast choices were great! Scrambled eggs, bacon, waffles, breakfast potatoes, yogurt, cereal, pastries & fresh fruit was a great variety for all guests. Thank you!

  • Stayed: March 2014, traveled with family
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Thank jcruby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded March 25, 2014

Dear JCruby-
Thank you for taking the time to write such a detailed review. We are so glad that you enjoyed the treats in the lobby, as well as the breakfast buffet and the pool. Although, we don't have a hot tub, we like the suggestions and will pass it along to management. We look forward to having you stay with us again.

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2,119 - 2,125 of 3,482 reviews

Reviewed March 19, 2014

hotel was clean and had a full service restaurant bar with room service. staff friendly. room a good size. lots of homeless in area, but there were also a lot of good restaurants. would stay again. wifi is only free in lobby

Room Tip: away from elevators...high floor for noise
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  • Stayed: March 2014, traveled on business
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Thank tourist2ct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded March 25, 2014

Thank you for the great review. We strive to provide a warm and safe atmosphere in the heart of downtown Philadelphia. We are happy to hear that you will be staying with us again in the future. We will have warm chocolate chip cookies waiting for you!

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Reviewed March 19, 2014

The hotel is in an ideal location in the centre of town. Parking is in a garage next door to the hotel. To get to the parking facility, we had to go through several doors that were not automatic and via outside. This was something that I think needs to be improved as we found it tricky whilst carrying a lot of luggage with us. Also it would be good if the garage could be built into the hotel so that guests are not subjected to cold weather going from the hotel to the car. The parking was not free either. A discount should be available if you are staying in the hotel though as there are no other parking facilities around for guests to use. Reception staff were really helpful. The housekeeping team were fantastic and really helpful with any requests. We also asked the help of the concierge for travel. She was very helpful with all queries and bookings. The decor of the hotel was wonderful and we had a lovely stay.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank MeetaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded March 25, 2014

Thank you for such a fantastic review. We appreciate the suggestion, and will look into these changes for the parking facility in the future. Unfortunately it is not owned by the hotel, but we do offer our guests overnight parking as well as in and out privileges for your convenience. We look forward to having you stay with us again soon.

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Reviewed March 19, 2014

The team at the DoubleTree Philadelphia Center City could not have been nicer. The room was sizable and had a great view, and service was prompt and friendly at every turn. From the door staff to the desk, restaurant and bar, everyone was prompt and accommodating and genuinely caring. It was a pleasure to stay here. We'll definitely be coming back.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded March 25, 2014

Dear Amy S-
Thank you for taking the time to write such a great review. Our staff will be pleased to hear that you enjoyed your stay and our great service. Be sure to come back soon.

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Reviewed March 19, 2014

The location was great - Convenient to theaters, shopping, art museums. However being on Broad can be a little loud due to frequent fire trucks and ambulances. Ear plugs solved the problem. This was a great value!

  • Stayed: March 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank 337nikkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded March 25, 2014

Thank you taking the time to write such a great review! We are pleased to hear that you enjoyed your recent stay. We apologize for any inconvenience regarding the noise. We do have the perfect location in the heart of downtown for all that Philly has to offer which just cannot be beat!

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Reviewed March 18, 2014 via mobile

This hotel is so great! The location is perfect for all the nightlife and sight seeing. I arrived early 11am and they allowed me to checkin no problem, the train was very cheap and easy to get to from the airport. I know place I'll be staying every time I go to Philly!

Stayed: March 2014, traveled solo
Thank MarkZ-PDX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded March 25, 2014

Thank you for the fantastic review. We are happy to hear that we could accommodate your early check in as best as possible. We strive to make any accommodations we can when they are available. We are looking forward to having you stay with us in the future!

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Reviewed March 17, 2014

When I received notice of an $89 a night rate in this Philadelphia hotel, I thought it was too good to be true. But it turned out that if I went on a Thursday night that was the rate (and I could stay over Friday night for the same price. So I got a two night stay for the price I would normally pay for one night. And, I got the traditional warm chocolate chip cookie to boot! The rooms in this hotel are very comfortable and usually quiet and the staff are super friendly. I would definitely recommend it.

  • Stayed: March 2014, traveled solo
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Review collected in partnership with DoubleTree by Hilton
Thank Beverly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded March 19, 2014

Thank you for the great review. We strive to provide the best service to all of our valued guests. Be sure to stay with us again soon. We will have warm chocolate chip cookies ready for you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Philadelphia Center City

Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotel in Philadelphia
#27 Romantic Hotel in Philadelphia
#32 Business Hotel in Philadelphia
Price Range: $112 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Number of rooms: 434
Reservation Options:
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Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia

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