I stayed here for a business trip. It was not what I normally expect from a Hilton property; honestly I have stayed at Hampton Inns of higher quality!
The elevators were being worked on, so sometimes it took a long time to get a car. Being on a high floor, this was a bit annoying. There are a total of four elevators, so not sure why I had to wait 5-7 minutes at times. Of course, I want them to have safe elevators so I understand the importance of maintenance, it just was an inconvenience.
Housekeeping was very slow to clean up the room, and as I had to make some conference calls from the room, this was a bit stressful for me. They did not get to my room until 2:30 PM.
The bar / restaurant was quite a mess. I was there at around 2 PM, just for a cup of hot tea. They told me to pick a table, so I picked the least dirty one (it only had a dirty fork left on the table and some smudges, while other tables still had dirty plates and even the tips still remaining!). The waiter was very affable but he did not give me a napkin or a set of utensils.
I had asked for a king sized bed when I booked; when I checked in, only queens were available. Not a big deal, but not what I had requested or expected.
The room itself was OK. $10 per day for internet service (that bugs me), and the mattresses are decent but not amazing.
It is in a good location, but unfortunately they were doing street work while I was there, so I got to hear jackhammers until midnight. This is NOT their fault, of course! It just added to the less than stellar experience.
I will say that the staff were very friendly, and that the little convenience store in the lobby is not outrageously priced. I also appreciate the warm chocolate chip cookie at check in! But, I probably would not stay here again.
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- Also Known As:
- Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
- Doubletree Philadelphia
- Philadelphia Doubletree
- Double Tree Hotel In Philadelphia