good and not as good - i stayed many times here and am hilton gold. convenient location to everything, kimmel Center, rittenhouse, washington sq west. restaurants, theater and easy access Braod street line to stadiums. rooms, nice, typical Dble Tree. Bar - terrible, one of the worst hotel bars. concierge lounge, below average. low tables and attendee uniterested.
this past stay, they have a new hilton honors check in. you are asked to go to the desk which is also a concierge and wait for your packet. Meanwhile, the front desk is handling non honors guests at a much faster pace siince there are more agents and quite frankly checkking somone in takes less time then giving directions and advice.
My advice, remove the honors check in. i waited behind someone for quite some time and ended up going back to the front desk. the front desk person treated me rudely and said my packet was over at the other desk and i would have to wait for someone to get it. Really odd as a gold to be treated that way.
bottom line, good location, good price, need to get back to treating better customers properly and please improve the bar.
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- Also Known As:
- Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
- Doubletree Philadelphia
- Philadelphia Doubletree
- Double Tree Hotel In Philadelphia