We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Location to the convention center...”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Philadelphia Marriott Downtown
Ranked #41 of 86 Hotels in Philadelphia
Tampa, Florida, United States
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Location to the convention center...”
Reviewed April 29, 2013 via mobile

Location is the only positive... That being said I would urge visitors to stay at a surrounding hotel and walk a couple of blocks to the convention center. Although it is connected it probably will just make your walk longer. The Kimpton hotels are amazing!! Lowes, ritz, etc.

The service is horrible, the food quality disgusting, had to wait until 8pm for a room and then they lost our bags.

And it just went on and on from there...

Avoid!!!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shawn Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,114 reviews from our community

Traveler rating
    872
    1,303
    615
    206
    118
See reviews for
576
563
164
1,362
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (602)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Los Angeles, California
Level Contributor
50 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 28, 2013

A lot of Marriotts are very serviceable and feature friendly customer service, but they do not feel that upscale. This Marriott is the exception. It feels what a downtown upscale hotel should feel like. It has a very inviting lobby bar that is bustling with activity, the rooms are well maintained with contemporary bedding and in-room safes and the Concierge Lounge (for Marriott Gold and Platinum members) is very good--big area and with a wide variety of surprisingly good food. The hotel also has a great location. Key landmarks like the Liberty Bell and Independence Hall are only a few blocks away.

Because the hotel is so big, the customer service (while polite and pleasant) does not feel as personable / personal as other Marriott brand hotels.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level Contributor
189 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 328 helpful votes
Reviewed April 27, 2013

If you are here for a convention, bring your spouse. This place is perfectly located for both the Convention Center and for all the historical sites of Philadelphia. Walk to China Town or a short cab ride to all the famous Cheesesteak places. Across from the Convention Center is a huge food court indoor market. Many of the town houses in the surrounding area are crammed with great places to eat and shop.

The hotel is well staffed and ready to handle massive convention traffic. Typical of a convention hotel, it isn't cheap when something is going on, but good value compared to the lesser places that just jack up their prices when they can.

The executive lounge on the top floor isn't much and the staff there wasn't great, but hang out in the town anyway. I'm giving this place 5 stars not because it is a great hotel, but because it does the job and is in a great place with lots to offer within walking distance.

Room Tip: Go for a high floor. The elevators work well, so go for the view.
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joelinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, Kansas
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 26, 2013

Recently stayed at the Downtown Marriott, and although the location is perfect, the noise level wasn't. We booked a king bed room and when we checked in at 4pm (not late) there were only doubles left, unless we took one right near the elevators or a handicap room. The view was of the a/c units. Because this is near the convention center, the noise level was extremely loud, as it was booked. Unfortunately guests who came back to their rooms at 2am were not courteous to those sleeping and were very loud. Also, I guess housekeeping just consists of change of towels, making the bed and emptying the trash. The bathroom floor was never cleaned, nor the shower and the carpet wasn't vacuumed once.

Room Tip: Apparently you need to pay more for better rooms!
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kdmre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
Reviewed April 25, 2013

I recently stayed at this hotel for the 3rd time. My 1st visit was 13 years ago and my second visit was 4 years ago. So I've seen the downhill slide. They have upgraded the rooms with flat screen TV(s) that feature the same awful channel selection as most hotels. Since my first visit there are a number of things that are no longer at the hotel. Most notably the steak house and the hot tub in the pool area.
If you intend to stay at this hotel I would suggest packing your own pillows. The pillows aren't fit for a shiatsu. They are about the size of a 8 1/2 by 11 inch sheet of paper and about an inch to an inch and a half thick.
You have to use your card key to go everywhere. This should be a clue to how safe the area of downtown Philadelphia is these days. There are homeless people everywhere. They hang around the entrance to the Reading Terminal Market and beg for money, food, etc. I had read about the homeless problem and it is all true.
I only ate breakfast in "13" one morning. It was the usual $25 eggs and toast. If you go there eat in Reading Terminal for about $15.
The staff was a mixed bag. When I called about the pillows the guy basically laughed at me. When I went to the concierge the woman behind the counter was about as useless as they get. However the man behind the counter that night was EXCEPTIONAL!
If you are going to Philly for leisure travel and you've never been there before you will find a day or 2 worth to see. If you are thinking about your second trip GO SOMEPLACE ELSE!

Room Tip: Don't let them put you next to a suite with a connecting door unless you want to hear everything...
See more room tips
  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed April 25, 2013

Great choice in philly downtown, very convenient if travelling from the airport with the public train as the station is right below the hotel. The food market is very close too and is not to be missed.
The hotel itself is massive, we were given the room in the annexe. The room was huge, recently renovated with a little living room area (sofa, armchair, table), and was very cozy.
Shame the free WiFi was available in the lobby only, but this is the only improvement I can suggest.

Room Tip: ask for a room in the annexe
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 4cranbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco,Ca
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 24, 2013

If you want to be in the center of Philadelphia, this would be the place. It is next to the Convention Center, City Hall, Terminal Market, several bus and trolley stops and the Market East station. Liberty Bell is about 6 blocks away. Reasonable prices, many rooms and great hotel service. Highly recommended.

Room Tip: We stayed here a couple of times and the rooms overlooking City Hall were out favorites.
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CabernetFrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Philadelphia hotels
City Center East
Courtyard Philadelphia Downtown
Courtyard Philadelphia Downtown
#18 of 86 in Philadelphia
936 reviews
Loews Philadelphia Hotel
#7 of 86 in Philadelphia
4,941 reviews
Show Prices
Show Prices
Show Prices
City Center East
Hilton Garden Inn Philadelphia Center City
City Center East
Home2 Suites by Hilton Philadelphia - Convention Center, PA
City Center East
Residence Inn Philadelphia Center City
Show Prices
Show Prices
Show Prices

Been to Philadelphia Marriott Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Philadelphia Marriott Downtown

Property: Philadelphia Marriott Downtown
Address: 1201 Market Street, Philadelphia, PA 19107-2817
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in Philadelphia
#31 Romantic Hotel in Philadelphia
#33 Business Hotel in Philadelphia
#35 Family Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Philadelphia Marriott Downtown 4*
Number of rooms: 1408
Official Description (provided by the hotel):
Adjacent to the Pennsylvania Convention Center and 8 blocks from Independence Hall, this Center City Philadelphia hotel is ideally located near dining, shopping, business, & cultural attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Priceline, Ctrip TA, TripOnline SA, Cancelon, Cheap Tickets, HotelsforEveryone, HotelsClick, getaroom.com, HotelQuickly and Hotel.de so you can book your Philadelphia Marriott Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Philadelphia Marriott Downtown Hotel Philadelphia
Marriott Philadelphia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing