We hit this place several times a year when visiting my son in West Philadelphia. And we've never had a bad meal. The pho, and the rice noodle dishes are excellent. The restaurant is clean, nicely decorated, and the wait staff is efficient and usually friendly (some waiters can be a little brusque during the busy times but I believe that is due to the fast pace required to service a full restaurant). We ate "lunch" there recently at 3:00 p.m. on a Friday afternoon. We were half expecting that it wouldn't even be open at that time of day. They were, and they were happy to see us and we were surprised that so many other tables were occupied at such a strange hour.