We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Worst night's sleep ever”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Captain Whidbey Inn
Ranked #1 of 2 Hotels in Coupeville
Portland, Oregon
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Worst night's sleep ever”
Reviewed September 19, 2010

The Captain Whidbey Inn is a quiet, quaint, and rustic inn which has landed it on various "Best" lists over the years. This was a return trip for my wife and myself after not visiting for several years. Unfortunately the owners apparently think the quaint includes beds brought over from the old country by the captain himself. We had a room in the Lagoon buildings. The bed was hard; was swayed; and slanted foot to head. I would expect better in a flop house. We complained the next morning and the staff said we would be moved to a room with a "new" mattress. When we returned from sightseeing, we checked out the new room. Same crummy mattress. If this was a new one, these folks don't know a thing about buying a mattress. My wife discussed the problem with staff while I was on the phone looking for another place to stay when magically a room with a pillowtop bed appeared to be available. The second night was a much better sleep experience.
The rooms have stained carpets with cigarett burns. Real class. One of the chairs was covered with a massive coffee stain. The rooms are in need of major work. The inn advertises WiFi throughout the property. Whoever wrote that never tried connecting from the Lagoon buildings. Yes I got a signal but it was so weak it would not connect. The signal in the Inn itself was fine.

On the plus side, the restuarant, while having a limited menu, has excellent food and service. The grounds are beautiful, quiet and relaxing.

Unfornately we will not stay here again unless we hear that someone has actually tried to make this into a comfortable and clean place in which to stay. We will return to whidbey Island and will eat at this restuarant again but will find another inn.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sage102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaptainWhidbey, Manager at Captain Whidbey Inn, responded to this review, January 19, 2011
The Captain Whidbey Inn offers new pillow-top and feather-top mattresses to accommodate guest preferences. Rooms with either type of mattress are available and we offer the choice to our guests. If for any reason a guest tells us they are not pleased, we move them to another room.
This particular guest let us know in the morning and they were moved immediately. Had they expressed any preference for change upon arrival or in the evening we would have moved them to another room at that time.
Our WiFi extends to every room, throughout the 61/2 acre grounds, decks and to the end of the dock in Penn Cove for our boating guests. The service is free to all inn guests. For larger groups and intense users our technical staff is periodically on site to assist with any issues. 95% of the reception issues arise when a customer’s laptop has needs attention or when our broad band service provider has interrupted service, as happens occasionally on Whidbey Island. With the help of our technical staff we trouble shoot any guest issues and of course work with our local service provider to restore service that has been interrupted.
Our WiFi network equipment is regularly upgraded, most recently in January of 2011. We also offer use of our cable broadband guest computers located in the lobby to anyone having difficulties with their equipment.
In this case the customer was offered a discount for their inconvenience and they accepted our offer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

262 reviews from our community

Traveler rating
    78
    74
    57
    33
    20
See reviews for
40
154
11
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Laguna Beach, California
1 review
Reviewed September 18, 2010

Stayed in a knotty pine cabin. Very much like a family cabin. The bed was wonderful. The furnishings old but not terribly worn. It was raining but I didn't care. Would have liked to sit on the cabin's private deck with peaceful view of Penn Cove. Each of the 2 rooms had a large sliding glass door so I could watch from inside. I didn't try the fireplace. It was plenty warm inside without it. The lodge was amazing for its history and authentic historical furnishings. Be sure to tour the upstairs rooms. Although very small with a shared hall and bathroom, if you want to experience the 'real deal', choose one of these rooms. The dining room was up and running and the continental breakfast was varied and good. The grounds are breathtaking complete with a herb garden the restaurant maintains. The whole place was quiet and enjoyable.

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ondies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ozarks
Level Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 24, 2010

We went to Coupville without reservations. We were told in town we might possibly get a room here and it was on the water, that is what we wanted. We went in and the young lady was very nice gave us prices around 120.00 for the night. She said we could go upstairs and check it out if we would like. It was very rustic but nice. I have never seen a place quite like this. The upstairs had 3 rooms available and they had them set up kind of like a museum with a rope across the doorway. We were able to look in all available rooms. There is a stairway up to a library type area or very large hallway. On either side are several rooms. We did look into one that was quite large with 2 rooms. The big downer is you have to share a bathroom and shower. each room had it's own sink but the toilet and shower was down the hall. We thought we would stay here for the experience. We went down and decided we would check in then she informed us that you can not have children there. We had a 10 year old with us. She said "because of the noise that most kids make it is our policy not to allow children to stay here." I was a little disappointed at first but then realized later that where we ended up staying was much better for our needs and we did not have to share a bathroom and we had a great view of the water from our room and the cost was about the same. If you are looking for rustic charm on the water with no children this is the place but remember you do have to share a bathroom with complete strangers .

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ozarks_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaptainWhidbey, Manager at Captain Whidbey Inn, responded to this review, January 19, 2011
The historic Inn building at the Captain Whidbey is a hand-crafted 104-year-old log structure in a waterside setting with stone fireplaces and decor that is authentic to its time-period. The inn's unique charm is part of the draw for many of our guests. However, if one is looking for a different experience, staying in the original log Inn might not be the best match and we suggest one of our many contemporary rooms and cabins with newly remodeled bathrooms available (at a competitive price level) as the alternative.
The Inn was built with logs harvested from the island in 1907 and we make every effort to preserve it without disturbing its original historic charm. As such the Historic Inn accommodations offer an experience rich in charm and antiques. It is not something we recommend for a family with children because of the layout of the rooms, the construction techniques used by the original craftsmen, and the nature of our period furnishing, lights and amenities.
We do offer may wonderful rooms on the property with private baths, as well as furnishings and layouts that are appropriate for families and we enthusiastically welcome all age groups to the Inn.
This alternate solution was offered to the guest but not accepted.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 18, 2010

Our family and friends traveled from the East Coast to this Inn for a weekend of celebrating a family wedding. Many of us stayed at the Inn and planned the rehersal dinner at the Inn. The management changed all the prices and services at the last minute and ruined a happy event for all of us. Their attitudes towards us as paying guests was horrible, the service at the dinner/party was poor, they increased all the prices and to add insult to injury I am now missing an expensive gold bracelet and another family member is missing a gold necklace. What could have been a beautiful, rustic treasure was a nightmare. Don't go.

  • Stayed August 2010, traveled with family
    • Service
Helpful?
6 Thank lmfbutterfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Coupeville hotels

Seattle
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed July 2, 2010

Captain Whidbey must be a sound sleeper. I stayed here for two nights while attending the local writers’ convention. The Inn has a rustic feel with nice décor. The room was a little small but cute with a tiny portal window. I had to share a bathroom and shower, which were clean, but at these prices I expected my own bathroom and shower.

What destroyed my experience was the noise. Not one wink of sleep! I felt like I could hear every movement or spoken word from my room. I could hear my neighbors every sniffle, breath, or ruffling of the sheets. I heard people walking down the hallway and every creak of the old floor. I heard the laughter and chatter from the bar and restaurant into the early morning hours. The clanging of dishes in the kitchen, the flushing of toilets, the creaking staircase, people checking into the hotel – I could hear it all from my room!

At one point, I went and complained at the front desk and asked to be moved, of course, no other rooms were available. They did however give me like 10%, which basically covered the tax on the room.

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank platoaristotle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 22, 2010

We have been coming to the Captain Whidbey Inn once or twice annually over the last 15 years, and look very foward to the visit. Captain Whidbey's is a very unique, rustic, historic inn located on peaceful Penn Cove just outside the seaside village of Coupeville. We always choose a historic lodge water view room, and all rooms in the old inn are cozy, tidy, and charming. The suite rooms offer more space to enjoy the great views, as they have a sitting room with chairs, a table, and sink area. The inn is very old and wonderful, and any sound proofing would likely degrade it's rustic charm, so would recommend inquiring about which rooms might be most quiet if visiting in the summer season if that's your preference. In the off-season, the inn is quiet overall, which is also an ideal time to visit. We have noticed several nice upgrades with the new owners in recent years, including upgraded bedding and decor, a very nicely remodeled bar/lounge to enjoy drinks and appetizers, a higher quality of toiletries in the shared bathrooms, as well as coffee service outside the rooms in the morning prior to the continental breakfast from 7-10am, included with your stay (another nice benefit). On our most recent visit, we were treated very well and truly felt the owners valued us as guests, making extra efforts to ensure we had a good experience. Captain Whidbey's is a gem and we'll look forward to our next visit!

  • Stayed February 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SanJuanCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friday Harbor, WA
1 review
Reviewed February 21, 2010

The inn greeted us with it's usual charm. It reminds me of a movie set in the 1920's. It has narrow stairwells, rustic walls, uneven floors, the bathroom in the main inn is down the hall.... all of which add to the incredible charm of the place. If you expect the Ritz or the Hyatt, you will be disappointed. It is an OLD inn and has all the charm of it's era. Although we ate dinner in nearby Coupeville, we had two excellent desserts at the Inn; the self-serve continental breakfast was fine. The library in the upstairs hallway is always a fun place to browse the collection of books. I am drawn back to it over and over. We feel it can't be beat for a wonderful charming get away. This is probably our 4th or 5th visit (through different managements). We have shared it with friends and family and have NEVER been disappointed! The view of the bay from the deck and restaurant is wonderful and peaceful.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krispikins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Coupeville
7.1 mi away
Best Western Plus Oak Harbor Hotel and Conference Center
7.2 mi away
Candlewood Suites Oak Harbor
8.7 mi away
Manresa Castle
Manresa Castle
#7 of 11 in Port Townsend
3.5 of 5 bubbles 296 reviews
Show Prices
Show Prices
Show Prices
7.0 mi away
The Coachman Inn & Suites
The Coachman Inn & Suites
#2 of 4 in Oak Harbor
4.0 of 5 bubbles 301 reviews
2.0 mi away
Blue Goose Inn Bed and Breakfast
17.5 mi away
Harbor Inn
Harbor Inn
#1 of 1 in Freeland
4.0 of 5 bubbles 49 reviews
Show Prices
Show Prices
Show Prices

Been to Captain Whidbey Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Captain Whidbey Inn

Property: Captain Whidbey Inn
Address: 2072 West Captain Whidbey Inn Road, Coupeville, Whidbey Island, WA 98239
Location: United States > Washington > Whidbey Island > Coupeville
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites
Hotel Style:
Ranked #1 of 2 Hotels in Coupeville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Captain Whidbey Inn 3*
Number of rooms: 29
Official Description (provided by the hotel):
The Captain Whidbey Inn is an enchanting log inn that was hand-built in 1907. Located on the shores of Penn Cove inside the Ebey’s Landing National Historical Reserve, the Inn is centrally located for nature enthusiasts, island explorers and those seeking the charm of historic Northwest towns by the sea. Activities popular with guests include hiking, kayaking, cycling, antiquing, horseback riding, fishing, wine-tasting, and beachcombing. With both rustic and modern accommodations, the Captain Whidbey Inn offers three types of lodging: quaint log-walled rooms in the inn itself, romantic private waterfront cabins, and the more modern Lagoon rooms. Guests staying at the Inn will enjoy the various water views on the property and from many guest rooms, on-site dining in our restaurant, a fun happy hour in the tavern, Complimentary continental breakfast, parking and WiFi are included in each reservation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Priceline and Agoda so you can book your Captain Whidbey Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Captain Whidbey Hotel Coupeville
Captain Whidbey Inn Whidbey Island/Coupeville, WA

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing