The Inn is situated in a beautiful location on Whidbey Island. The views to the ocean and beyond are gorgeous. We understood that this is an old establishment, and we adjusted our expectations before we arrived. We didn't mind "rustic". Our reservation experience was not good. We were left on hold until I actually shouted into the phone and then we were sent a confirmation e-mail that was not accurate and had to be corrected. We had an ocean front room with a shared bathroom which was fine, but there were no hand towels left to use after you washed up. You had to take a shower towel, or go back to your room with wet hands. On our first night we were on the outside dining deck for dinner. The weather was perfect. The server then came and told the people beside us all the things that weren't available from the menu. The dishes that I would have chosen were on that list. We ended up just having appetizers rather than having one of the limited selections that were left of main courses. At six thirty in the morning we were awakened by a conversation between two people who were either down stairs or in another room. I'm not sure how you correct this problem, but I really was looking forward to being able to sleep in. That night we ate in the dining room. The dressing on my wife's salad was so strong that she couldn't eat it. Her seafood fettucini was okay, but not what you would expect from a good restaurant. There was no attempt to offer a different salad or to offer some form of compensation. On the plus side, my meal was excellent. The lamb was perfect and it is the first time I have ever enjoyed brussel sprouts. The complimentary breakfast was not good. There was only one cereal choice available the first morning and there was only one yogurt left when we arrived which meant the people who followed us did not have that as an option. The green melon was hard and when I cut an apple in half I found it was rotten inside. The person who was looking after the breakfast room was also doing the check out and reservations at the front desk which was two full rooms away. I think she was trying hard, but she needed some support. We had so looked forward to this two night stay, but it certainly wasn't worth the money we paid. As beautiful as the location is, we will not return. With additional staff and better management this could be an ideal place to escape for a few days. I hope the owners do something to make this a better place to spend a holiday.
- Official Description (provided by the hotel):
- The Captain Whidbey Inn is an enchanting log inn that was hand-built in 1907. Located on the shores of Penn Cove inside the Ebey’s Landing National Historical Reserve, the Inn is centrally located for nature enthusiasts, island explorers and those seeking the charm of historic Northwest towns by the sea. Activities popular with guests include hiking, kayaking, cycling, antiquing, horseback riding, fishing, wine-tasting, and beachcombing. With both rustic and modern accommodations, the Captain Whidbey Inn offers three types of lodging: quaint log-walled rooms in the inn itself, romantic private waterfront cabins, and the more modern Lagoon rooms. Guests staying at the Inn will enjoy the various water views on the property and from many guest rooms, on-site dining in our restaurant, a fun happy hour in the tavern, Complimentary continental breakfast, parking and WiFi are included in each reservation. ... more less
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- Also Known As:
- The Captain Whidbey Hotel Coupeville
- Captain Whidbey Inn Whidbey Island/Coupeville, WA