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“Caters to ski bums”

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Shilo Inn Suites Mammoth Lakes
Ranked #12 of 31 Hotels in Mammoth Lakes
San Bernardino, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Caters to ski bums”
Reviewed June 24, 2012

I can't understand why this Hotel chain refuses to update this tired, out-dated property. The carpeting and furniture are circa 1970. If you are just looking for a basic bed and hot shower and don't care about amenities, then the Mammoth Lakes Shiloh will fit your bill. You will however, pay top dollar for it. If you plan on staying more than one night, you will get much more for your money in terms of value and comfort by renting a nice condo.

  • Stayed May 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank ellen d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review, June 25, 2012
Dear ellen d,

Thank you for commenting on your recent stay at Mammoth Lakes. I sincerely apologize that your experience did not meet your expectations or those of management.

We strive to offer our guests clean, comfortable rooms and the needed amenities. We are sorry we did not fulfill that promise. If you would like discuss your stay further please contact me at mgrmamm@shiloinns.com or call 760-934-4500.

Sincerely,

Sydney Brayton
General Manger
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345 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
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English first
Sydney, Australia
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 23, 2012

Located right at the entrance of mammoth lakes town, the aircon in the room didnt work and we got another room as soon as we advised the staff. Its clean and quiet, the breakfast is okay but there is a breakfast club downstairs if you want a bigger breakfast. Very friendly staff, close to shops.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank maaiyah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review, June 25, 2012
Dear maaiyah,

Thank you so much for your kind review. We do value each guest and wish to make your stay memorable. We are pleased that you enjoyed your visit to Mammoth Lakes and hope to see you return to Shilo Inns in your future travels.

Sydney Brayton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
2 reviews
Reviewed March 10, 2012

The hotel is nice in general. The service at the front desk is excellent. I had a king size bed, so the room had a small living area. It had fridge, and a wet bar. There is swimming pool and whirlpool. The rooms were clean. TV was old, but I do not care about it. The breakfast was good. It is on the outskirts of the town, so you have to drive to skiing area or take a shuttle. It is walking distance to Grumpy's Sports Bar, they have good beer and happy hour after 10pm.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xxgrzesx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shiloinns, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review, March 12, 2012
Dear XXGRZESX,

It is great to hear that you had an enjoyable stay at the Shilo Inn while in Mammoth Lakes. The Staff and Management appreciate the positive comments from our valuable guests. You can rest assure we will continue to do our best and look forward to your return.


Sydney Brayton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 27, 2012

I booked a weekend trip to Mammoth and wanted to spend little on the hotel due to high lift ticket prices! Shilo Inn is perfect for your budget weekend snowboard/ski trip. The staff is super friendly and helpful. We forgot our key when we went out on Saturday night and the front desk staff were switching shifts around midnight and the guy helped me open the door to our room even though his shift was over. If you're expectly luxury, this is not the place for you. The pool/spa area is open 24/7, which is nice. The rooms are spacious and the location is great. Just a short drive to the village and to the mountain. Would stay here again in the future for another budget trip to Mammoth. Had such a great time.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JennF27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shiloinns, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review, February 29, 2012
Dear JT33Dallas,

Thank you for your nice words about Mammoth Lakes Shilo. It’s always good to hear our staff is showing off their exceptional customer service skills. We are also glad to hear how much our guests appreciate the spacious rooms, great location and the Pool/Spa/Fitness that never closes. We look forward to your return so we can offer you more of the same great service.
Thank you for choosing Shilo!

Sydney Brayton
General Manager
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Melbourne
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 23, 2012

Was pleasantly surprised with my stay at Shilo Inn. Basic rooms but very friendly staff and the continental breakfast was above and beyond others that I have had within the states. It's a five minute walk to the bus stop to get you to the top of Mammoth and comes reguarly. Also close to shops and restaurants but very easy to get around with the free shuttle. If you are an avid skiier its the perfect place, if you are wanting 5 star you will have to pay for it....I chose skiing over pure luxury!

  • Stayed March 2011, traveled with friends
    • Value
    • Location
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Helpful?
Thank Streax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shiloinns, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review, March 8, 2012
Dear Streax,

Thank you for your kind words about your stay at the Shilo Inn Suites in Mammoth Lakes. I will be proud to share this with the staff and let them know their hard work has been noticed and that you felt your stay was affordable. We appreciate all the feedback we receive. We feel it helps us focus on our good points and it helps us find ways we can improve and make your stay that much more enjoyable. We look forward to your return to Mammoth or any other destination in our Shilo Family.


Sydney Brayton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 19, 2012

We stayed here for three nights over a holiday weekend. The things we liked most were the free continental breakfast (cereal, toast, bagels, muffins, hard boiled eggs, do it yourself waffles, yogurt), airport shuttle, pool/hot tub, and the in room microwave and mini-fridge. The rooms are dated and a bit worn and the elevator was broke during part of our stay, but overall we enjoyed our stay here and thought for the money it was a great value. Also we did not have a car and there is a free shuttle stop only a minute walk away that takes you to the Village, lodges, etc.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JT33Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shiloinns, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review, February 21, 2012
JT33Dallas,
Thank you for your encouraging comments about your stay in Mammoth Lakes. We are pleased to hear that you felt it was affordable and convenient and were able to enjoy the pool, breakfast and amenities in the room. We are truly sorry the elevator was not working properly. You can be assured that it will be repaired swiftly. We look forward to you returning to visit us at any one of our great locations in the Shilo Family.

Management and Staff

Sydney Brayton
General Manager
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Aliso Viejo, California
1 review
Reviewed December 21, 2011

Pool is good sized, spa is HUGE, everything open later than most other facilities.

  • Stayed February 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MMAmbassador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shilo Inn Suites Mammoth Lakes

Property: Shilo Inn Suites Mammoth Lakes
Address: 2963 Main St, Mammoth Lakes, CA 93546-2179
Location: United States > California > Mammoth Lakes
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 31 Hotels in Mammoth Lakes
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Shilo Inn Suites Mammoth Lakes 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
When your plans take you to the breathtaking beautiful Yuma desert, the Shilo Inn Hotel is the place to stay. After a long day of meetings, shopping, or sight-seeing, luxuriate in our immaculate spa, swim in our Olympic-size pool or work out your fatigue in our state-of-the-art fitness center, sauna or steam room. ... more   less 
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Also Known As:
Shilo Inn Suites Mammoth Lakes Hotel Mammoth Lakes
Shilo Inn Mammoth Lakes
Mammoth Lakes Shilo Inn

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