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“Very nice hotel, but a few service mix ups” 3 of 5 bubbles
Review of Sierra Nevada Resort & Spa

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Sierra Nevada Resort & Spa
Ranked #4 of 31 Hotels in Mammoth Lakes
Certificate of Excellence
Lonon
Level Contributor
104 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Very nice hotel, but a few service mix ups”
3 of 5 bubbles Reviewed March 20, 2013

The hotel is really nice and homely. Friendly staff, a convenient location, the rooms were clean and comfortable.

There's a free hotel shuttle bus to the mountain each day, and also a free village bus which stops right outside and loops around the town until 2am.

Rooms has everything you'd need, although another chair would've been good. The general tone is rustic and quirky (the wardrobe is in the bathroom).

There was a mix up with breakfast which meant that we didn't get it despite it being paid for in our rate. When we went across the road to Rafters where breakfast is served, they said that they not longer did it. Two receptionists said they'd try to do something about it - but never got back to us.

Also the room next door had an alarm which went off at 1am every night and you could clearly hear through the walls. We mentioned this to reception and they said they'd get it seen to. Even so it continued to go off every night.

It's a shame, because this is a pleasant and friendly hotel. They allowed us to check out late too.

  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kittymaxer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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779 reviews from our community

Traveler rating
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    32
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (167)
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Teeside
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed March 20, 2013

2nd visit to Sierra Nevada Lodge after a short 4-night stop last year. I have to say it was great to be back - the place almost feels like a second home to us now!

Staff are all really friendly, facilities are great and we even had the pleasure of meeting Maverick - the hotel dog/mascot this time - he's great! Couple this with an ideal location for both town and the buses to the slopes (not to mention the hotels in-house shuttle to the mountain) and you've got the whole package here.

Highly recommended - thanks for another great stay, hope to be back again over the next few years!!

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rob_vet69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed March 19, 2013

Stayed here on a ski club trip where we skied Mammoth Mountain.

The hotel is clean, and the decor is nice. Free wifi is available throughout the entire hotel. The lobby is spacious and is a nice place to relax. Outside there is a small pool right next to a fairly large hot tub. Since it was winter, the pool was closed, and the hot tub was open. My only complaint is that my room didn't have a dresser. I had to live out my suitcase for a week.

While there is no food served in the hotel, there are several restaurants in walking distance. It's a 15 minute ride to Mammoth Mountain by bus. The buses are free and run until 2 am.

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Edmundo209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
1 review
4 of 5 bubbles Reviewed March 13, 2013

- Easy access to the mountain via free shuttle
- Walking distance to restaurants and bars
- Spacious rooms
- Good bathroom/ great water pressure from the shower
- Nice lobby with fireplace

Prior to my stay I read some bad reviews, but the price was pretty good so I decided to stay at Sierra Nevada Lodge anyway. I was a little worried, but quickly realized that my worries were unfounded. This place is great for the price.

On our way there, my buddy asked if we could stay in one of the newly renovated rooms and they said yes. In trying to understand the bad reviews i read, the only thing I can think of is that maybe some of the rooms are bad and we happened to get a good one. That, or some people are just really picky.

All in all, I had an excellent experience at Sierra Nevada lodge and I definitely recommend it. (We stayed 3 nights at $124/night)

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gcruz14521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miami, fl
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 11, 2013

When reading the reviews of this hotel I was very nervous prior to my arrival. In short order my fears were removed.

Great Location, walking distance from a couple of restaurants and a rite aid AND convenient, free shuttle access to the mountain.

Pleasent staff who were helpful

Clean, spacious room with an excellent bathroom (good water pressure and temperature).

Lastly, beautiful lobby and working hot tub.

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cxjr25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 bubbles Reviewed March 3, 2013

We stayed in a one bedroom chalet which had been remodeled. They did a great job with the remodel - tasteful furniture and decorations, upgraded bathroom, high shower head, great feel. The only problem was we got zero sleep here. The walls were tissue paper thin and we could hear everything from the two lower units that locked offed to our room, and both one bedroom chalets that we shared common walls with. We heard the German partiers, someone's camera clicking, the beyond annoying bathroom fan someone left on ALL night long, the man who clearly had a sinus infection and the couple having a little too much fun. I was beyond frazzled after we left this place from lack of sleep. I wanted to like this place so much because the lobby and feel of the room was great, but it was a disaster once nighttime came.

Room Tip: The one bedroom chalets have paper thin walls. Dont know about other rooms.
See more room tips
  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank jaimo77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sierra Nevada Resort & Spa

Property: Sierra Nevada Resort & Spa
Address: 164 Old Mammoth Road, P.O. Box 918, Mammoth Lakes, CA 93546 (Formerly Sierra Nevada Lodge)
Phone Number:
Location: United States > California > Mammoth Lakes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Mammoth Lakes
#3 Romantic Hotel in Mammoth Lakes
#7 Family Hotel in Mammoth Lakes
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sierra Nevada Resort & Spa 3.5*
Number of rooms: 149
Official Description (provided by the hotel):
The Sierra Nevada Resort & Spa is your headquarters for memorable Mammoth vacations. Offering more activities and amenities than any other hotel in Mammoth, the stylish and comfortable lobby exudes rustic elegance and array of romantic and family-style rooms bring the Resort's colorful past firmly into the present. Our beautifully appointed rooms feature romantic suites and family style chalets along with comfortable deluxe king and double queen rooms. Relax at Mammoth's only hotel Spa, specializing in massage, body treatments, facials, couples massage and manicure/pedicures. Kids can have great fun at the Cub Club, where they can play XBoxOne, create and explore, enjoy Mini Golf, movies and games, all in a supervised environment. Try our three outstanding restaurants; Rafters Restaurant and Lounge serves breakfast and dinner along with an extensive wine and cocktail selection. Live music and happy hours are favorites of locals and visitors alike. Red Lantern is open and features classic Chinese dishes in a beautiful setting plus evening take- out. Escape to the Mediterranean at Jimmy's Taverna. Food critics and locals call Jimmy's the "best new restaurant in Mammoth." Freshest seafood and meats are grilled over the wood fire, and the traditional Greek dishes are on the menu every day. Impeccable wine pairings, artisan cocktails and delectable desserts round out a meal experience unlike any other in Mammoth. Join us at the Sierra Nevada Resort & Spa and make Mammoth memories. ... more   less 
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Also Known As:
Sierra Nevada Hotel Mammoth Lakes

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