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“Super great friendly staff”
Review of Quality Inn

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Quality Inn
Ranked #19 of 31 Hotels in Mammoth Lakes
GreenLeadersBronze level
Carlsbad, California
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Super great friendly staff”
Reviewed January 3, 2014

Incredibly accommodating. Location perfect to catch free shuttle to gondola and back by the red line. We had to leave early and the front desk staff helped us with our early exit. Rooms decent. Could use a little more cleaning and overall good.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank funwaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raj C, General Manager at Quality Inn, responded to this review, January 6, 2014
Dear Funwaves,
Thank you so much for all your kind words! Our staff strives to provide the best service possible and are always pleased to hear they are doing a good job! We hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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217 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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English first
Albuquerque, New Mexico
1 review
Reviewed December 29, 2013

we stayed at tis hotel for the first time a little unsure of what we had coming our way because of some bad reviews, but I'm glad to say we had an amazing time here, the staff was very friendly and helpful. we enjoyed our room, it was clean with a nice comfortable bed and a nice tv.. i really recommend this hotel and would definitely come back again

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrea H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raj C, General Manager at Quality Inn, responded to this review, December 30, 2013
Dear Andrea H.
Thank you for taking the time to send us your kind words! We truly appreciate your feedback and are so glad that you enjoy our location! We hope to continue seeing you stay with us here at the Quality Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redlands, California
Level 5 Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 24, 2013

We are writing this review from a local coffee house with free internet. Continue for the rest of the story. We are in the middle of a 9 night stay at the hotel. Given the hotel "is under renovation", we can accept the "renovations" that are not done yet...in the rooms; holes from old shelves, faded wall paper, loose faucet fixtures. The hallway paint is new and tasteful! The room is clean. The breakfast is as good as most reports though we did have to request food be replenished on two occasions. So what is "the little thing"? We were at the hotel over Thanksgiving for 6 days. On the third day the wireless internet connection stopped working. The manager "Raj", did respond to our concern, reporting they had switch to a new Internet Service Provider and the kinks would be worked out. Upon our arrival for our current stay, we had a nice, personalized, letter in our room, assuring us any concerns were dealt with. However, the wireless was still not functioning. On each of our first 3 days, he insisted the problem would be solved including, "A technician will be out Monday". A technician did not come out as "promised", the problem persists. Subsequently, we feel Raj is being disingenuous (being polite). If he had simply said there would be no Wireless for the course of our stay, it would have been better then us feeling manipulated. We have even considered leaving early. (and then there are the loose, electrical, wires hanging outside of our window obstructing the view... that we noted to Raj on our first day....)

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mason E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raj C, General Manager at Quality Inn, responded to this review, December 30, 2013
Thank you for taking the time to write a review about your recent stay at our hotel. We would like to apologize regarding the internet issues during your stay. We were in the process of upgrading the Internet at our hotel to a much higher bandwidth and new WI-FI equipment. Unfortunately this change happened during your stay but we would like to inform that it has been completely resolved with amazing results.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Mammoth Lakes hotels

Phoenix, Arizona
1 review
Reviewed December 22, 2013

I stayed at this hotel for the first time and it was fantastic! It was quiet, clean and the breakfast was great. The staff was very helpful and some of the most friendly people that I have ever encountered at a hotel. The rooms were spacious and updated. The breakfast was a wonderful, hot breakfast buffet, with everything (and more) that you would need to start the day off right! I would definitely recommend this hotel to anyone who is staying in this area to ski, play or work! Give it a chance, you won't be sorry - it will be a great experience!

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leslee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raj C, General Manager at Quality Inn, responded to this review, December 24, 2013
Dear Leslee K,
Thank you for your review of our hotel. We really appreciate your positive feedback. Our staff works very hard to provide the best in service and accommodations to our guests. We appreciate you taking the time to acknowledge their hard work. Thank you again, and we look forward to seeing you soon at the Quality Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
2 reviews
Reviewed December 20, 2013

I had the pleasure of staying the weekend at this super hotel. My stay was absolutely perfect. The staff and manager was very kind,friendly,courteous and professional.The rooms were very clean and also had very confortable beds , my experience was nothing less than exceptional.I totally will go back again.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zendy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raj C, General Manager at Quality Inn, responded to this review, December 24, 2013
Dear Zendy P,
Thank you for your comments. We appreciate all feedback and look forward to having you stay again with us in the future. Our number one goal is customer satsifaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mammoth Lakes, California
2 reviews
Reviewed December 17, 2013 via mobile

This place is amazingly clean and friendly. Loved the new rooms they are great. The breakfast is very good with so many choices even for a vegetarian like me and the spa was exactly what the doctor ordered to end the day. The service was great and the entire staff was very welcoming. I will keep on coming back.

Stayed December 2013
Helpful?
Thank Zeemosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raj C, General Manager at Quality Inn, responded to this review, December 18, 2013
Dear Zeemosh,
On behalf of the Quality Inn Team We would like to say Thank You for all your kind words! We strive to give a higher standard of service and your feedback helps us to do this. We are glad to hear that you enjoyed your stay with us, from our newly renovated rooms to our breakfast. Our staff appreciates your compliments on their services. We hope to be seeing you soon back at the Quality Inn!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodland, California, Usa
1 review
Reviewed December 10, 2013

the motel was very nice the staff was helpful, the breakfast was good, the whole stay was first rate, the elevator was acting up that was the only issue, i would stay there again,we have stayed in the area a lot and that was our first time there.


Room Tip: fix the elevator!!
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shari P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raj C, General Manager at Quality Inn, responded to this review, December 11, 2013
Dear Shari P
Thank you so much for all your kind words! Our staff strives to provide the best service possible and are always pleased to hear they are doing a good job! We hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 3537 Main St., Mammoth Lakes, CA 93546
Phone Number:
Location: United States > California > Mammoth Lakes
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Mammoth Lakes
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The Quality Inn near Mammoth Mountain Ski Resort hotel in CaliforniaThe Quality Inn® near Mammoth Mountain Ski Resort hotel is conveniently located just four miles from Mammoth Mountain Ski Area, with nearby shuttle to and from the resort every 30 minutes during the ski season.This Mammoth Lakes, CA hotel is driving distance to area attractions, including:The Devils Postpile National MonumentMono LakeYosemite National ParkConvict LakeLookout Mountain LoopThe hotel is also close to Bodie State Historic Park, Mammoth Rock and the Hot Creek State Fish Hatchery. ... more   less 
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Also Known As:
Quality Hotel Mammoth Lakes
Quality Inn Mammoth Lakes
Mammoth Lakes Quality Inn

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