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Westin Monache Resort Mammoth
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Reviews (1,223)
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Reviewed February 2, 2010

Outstanding friendly service - the staff is very well trained and hospitable. The room was basic and comfortable - but nothing to brag about. . The one restaurant appears to try to be a fancy restaurant but they do a poor imitation! It was expensive and overpriced food, inappropriate for being the only choice. The stairs to/from the Gondolo and town are ridiculous - even for the physically fit. Why they do not have or have yet to install a funicular/elevator/moving sidewalk is just not acceptable for a brand name hotel. This was designed as a condo, not a hotel as it now operates. As such, the common areas serve only to support a makeshift front desk and a concierge desk. There is no place to relax with friends/family other than one's room or the bar which is not for kids/teens.

  • Stayed: January 2010, traveled with family
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Thank ScottandLaurie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2010

All in, this is a nice hotel. The one-bedroom suite was great, with a kitchenette and balcony... a perfectly pleasant place to return after a great day on the mountain. The ski valet is fantastic - when you check in, your skis are kept at the gondola, so your 75 stair clomp down in boots is much more manageable. Here comes the pet peeve portion of the review though: i booked through Westin, and paid a 3-day rate in full, but when i checked in i was greeted with the mandatory "resort fee" card. Now here is why i am mad: When you are paying $459 a night for a room, it just seems tacky to hit you with a $25 fee (x 3 days) to use the pool and connect to the internet. Shouldn't those amenities be included in the $459 a day?? Or better yet - just charge me $484 a day! It wasn't the money, it was the picked pocket feeling of it all. Oh, and the apres ski happy hour that they touted sounded nice, but only if you don't like beer (not available when we went) or white wine (not available either). Nothing as refreshing to a parched skier at 3 pm than a tepid glass of merlot! So aside from these relatively minor issues, this is a nice place. One more tip - if you are allergic to animals, avoid this pet friendly hotel. My wife was sneezing non-stop in the room, likely from pet dander. All that said, it was a nice stay. Next time though: condo.

  • Stayed: January 2010, traveled as a couple
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1  Thank TravelGrotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2010

I thought that i might not like the hotel and its location after reading some of the reviews here, but it was great. You roll up they park your car, take the skis for you to pick up at the gondola, and then wisk you to your room.

The room was quite wonderful, quiet and the elevators were fast and came right away, so I am not sure what the other reviews were talking about. This is a condo hotel so you are renting some one's condo, but they are all furnished alike, and well maintained. The staff treated my wife and I like royalty and frankly I cannot remember a better ski vacation.

Look for specials and you can save, but the price is worth the service. The white bark resturant was wonderful and a welcome change from the local drunk fest bar/resturants which seem to cater to a rowdie party hard sort of crowd.

  • Stayed: January 2010, traveled as a couple
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1  Thank RufusTelestrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2010

My husband and I recently spent our second wedding anniversary at the Westin Monache Resort in Mammoth. It was an absolute dream weekend in the Sierra Mountains. Not only was the snowboarding world-class on Mammoth Mt, so was the hotel. The hotel is intimate and warm, yet has the amenities of a large scale hotel. The staff was extremely courteous and professional; the Whitebark Lounge was a great place to relax after a long day of boarding; and the rooms were large and super cozy. Also the location of the hotel in the newly built Mammoth Mt Village is directly across the street from restaurants, bars, and gondola access to the base of the mountain. We plan to spend every anniversary in Mammoth at the Westin Monache Resort!

  • Stayed: January 2010, traveled as a couple
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1  Thank vshay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2009

or staff to effectively run even this "condo"-based hotel.

others have mentioned how cold and crowded the lobby can get, but TWO ELEVATORS for the entire hotel?!?!?!! how they got away with this oversight seems illegal, especially when you end up waiting and waiting as the "bell boys" take up half the elevator with their carts.

this place is for skiing and boarding during the season and the lack of elevators is simply astonishing. i ended up finding the staircase (on the other side of the building) and using it to get to the fifth floor instead of suffering the interminable wait...

also, there was an electrical buzz that went off every 45 seconds inside the room. this was particularly annoying throughout the night and made sleeping difficult. we switched rooms, but it was persistent. i would NEVER go back to this place, even though the service was friendly.

our dishwasher was broken the entire time and the service engineers, again, really friendly people, visited three times before giving up.

this was obviously the highest point of the high season (an xmas ski trip), and the westin is probably the best place around, but i wouldn't sign up for this trip again.

  • Stayed: December 2009, traveled with family
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1  Thank torbak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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