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Reviewed November 30, 2017

We try to stay at the Westin every opportunity we get because their beds are so soft and airy. The Westin here did not disappoint. We were on our family road trip and booked a 2 bed/2 bath room which had a nice kitchen and each bedroom had its own balcony. The couches weren't as comfortable but we really didn't spend time watching tv. Really nice views of the mountains and skiers. Although we stayed here during the summer, we would return in the winter to do some skiing. Overall, the hotel was very clean, well-kept, modern and in a great location. Its close to the Village (5 min walk) which has restaurants, shopping and other attractions. Customer service was friendly and very helpful. The restaurant in the hotel was a bit pricey but good - go to the Village for more options. Will definitely return to do some skiing and enjoy the snow!

  • Stayed: July 2017, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank AnnCalifornia11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leisha B, General Manager at The Westin Monache Resort, Mammoth, responded to this reviewResponded December 1, 2017

Dear AnnCalifornia11,

I'm glad you enjoyed your family visit with us! We appreciate your positive feedback, and I have passed along your compliments to our staff. Summer is definitely an amazing time here in Mammoth, but winter is equally so. With the gondola to Canyon Lodge at the base of our resort in The Village, access to the slopes and all of our winter activities is very convenient. We look forward to seeing you again at The Westin.

Best regards,
Leisha Baldwin

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Reviewed November 29, 2017

To be fair, this is probably the best hotel in the Mammoth area. It's close to the Village and is nice overall. It's just that overall it's so-so; and my sense is that they can get away with it due to local competition. The rooms are somewhat small, the service a bit slow, the restaurant overpriced, the kids club good yet uninspired. Yet, where else is there? I'd prefer to rent a condo next time and just make my own bed :) Especially during heavy traffic times where rates are a premium, I just don't think this hotel is worth it.

Room Tip: The rooms are smaller than the pics
  • Stayed: November 2017, traveled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Traveler815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leisha B, General Manager at The Westin Monache Resort, Mammoth, responded to this reviewResponded December 1, 2017

Dear Traveler815,

I am sorry to hear you were disappointed with your stay. We strive to offer our guests an outstanding experience, and I apologize that we fell short of your expectations. We value your feedback to help us make improvements in our service and property. We are currently re-energizing many of our products and services so I hope on your next visit to Mammoth you will give us another chance and enjjoy our Westin experience. Please contact me directly so I can assist you with reservations if you chose to return.

Best regards,
Leisha Baldwin

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Reviewed November 13, 2017

Nice hotel in a ski resort town. Lobby attractive with coffee or hot chocolate all day. The condition of the property is fairly good, despite evidence of lots of use. Our room had a pleasant view across the road to the mountains. It was a well-designed space with an efficiency kitchen, small fireplace, nice sitting area and large, comfortable bed. A bit "standard chain hotel" but very clean, pleasant and comfortable.

Pretty outdoor swimming pool area that was great in October with Fall colors in the surrounding trees.Only criticisms were that the gym was fine but could be a upgraded a bit. There was a torn fabric on the armchair in our room, although the rest of the furnishings were in good shape. And finally, there is a $25 per day resort fee to factor into your costs.

  • Stayed: October 2017, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Eastsider74Newyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leisha B, General Manager at The Westin Monache Resort, Mammoth, responded to this reviewResponded November 18, 2017

Hello,

We are glad to hear you enjoyed your stay with us! Fall in Mammoth is a beautiful time of year. We appreciate your comments in regards to our rooms and fitness center, and would like to let you know we are currently working on plans to renovate both areas in the near future. We hope to see you back again at The Westin Monache as Mammoth is a wonderful destination to visit in any season.

Regards,
Leisha

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Reviewed November 9, 2017 via mobile

Get a room with a view preferably looking out at Sherri s or Mammoth mountain
Dog friendly, free Starbucks coffee in lobby every morning
Great beds, restaurant for breakfast but don’t order the sushi for dinner

Stayed: August 2017, traveled with friends
Thank Mammoth3128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leisha B, General Manager at The Westin Monache Resort, Mammoth, responded to this reviewResponded November 18, 2017

Hello Mamoth3128,

Thank you for the good review! We're glad you enjoyed your visit with us. We have a new Executive Chef who joined us last week and is getting prepared to unveil a new menu. I've seen some samples of the new offerings, and I think everyone is going to enjoy the new menu.

We hope to see you again soon!

Best regards,
Leisha Baldwin

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Reviewed November 7, 2017

Typically when we get to Mammoth I do either a cabin or condo, but this was just a quick trip to get away from the miserable heat wave in So. Cal.
We decided to stay at the Westin and boy was I thrilled.

From the moment we checked in, our stay was perfect. We were upgraded to a premium one bedroom room and we had a nice living room with fireplace and a balcony, a table with 4 chairs, a very well stocked kitchenette, bath and spacious bedroom.
The room was extremely clean and comfortable.
We did enjoy the happy hour down in White Bark the on property restaurant and bar. The food was very good and the drinks were great.

The location can't be beat. Sitting on a hill near across from The Village, the hotel makes it very easy to get to the ski lift if you are skiing, or walk over to additional restaurants and shops.

Definitely would stay again.

  • Stayed: October 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank beetrvln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leisha B, General Manager at The Westin Monache Resort, Mammoth, responded to this reviewResponded November 18, 2017

Hello Beetrvln,

I am glad to hear you enjoyed your visit with us! Mammoth is a great place for a relaxing (and cool) getaway. Thank you for your kind words regarding our rooms and Whitebark Restaurant, and we hope to see you back again to take advantage of all Mammoth has to offer.

Best regards,
Leisha

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